Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life.
Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
so many time its risky to data leak and no option to disable public visibility, From the free version.
Pollo AI 回复2025-07-18
Hello,
If you are worried about your video being leaked, you can delete the video after it is generated, or clear your account data. We currently support this feature for free.
Thank you very much for your positive review! Your satisfaction is our greatest motivation. We will continue to work hard to ensure that every experience you have will exceed your expectations. We look forward to seeing you again!
Great GenAI tool, easy to use, quick but every little task uses up your credit. If you need to do some serious work, you will definitely need more than 800 credits on the Pro package as the 300 will not get far. Simple tasks like cropping an image requires you to use credits, even if you are testing out the feature, you still have to use credits and if you decide not to use that feature you lose the credit. So as much as this is very good, the credit structure needs to be better.
Pollo AI 回复2025-07-10
Hello,
We are very sorry for giving you some bad experiences, and we also appreciate your affirmation of our functions. We will seriously consider your suggestions. Thank you again for your suggestions.
The good thing is that it contains multiple AI models for video generation.
BUT:
- It costs too much.
- The processing times are long.
- The work is not satisfactory 2 times out of 3.
- The work often has "ERRORS" and is not produced, with a related message.
- The production cost of works for the "Free" plan, with the related coin collection, is also high and long.
You decide.
Pollo AI 回复2025-06-25
Hi there, thank you for your satisfaction with our service. Your positive feedback gives us greater confidence. Thank you for your support!
Wish you all the best,
I've been using it for a short time, but when I tried to use the Ai Out of frame effect video effect, the program generated another effect. But other effects worked very well and the image is excellent.
Pollo AI 回复2025-06-25
Hi there, thank you for your feedback. Could you please reach out to us at [email protected] to further discuss the experience with this service?
very convenient but it has a very low trial level. hard to experience all the features. you only need to try it twice sometimes it is not enough to create a trial video..
Pollo AI 回复2025-06-25
Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at [email protected] for more help? We will try our best to help you.
Wish you all the best,
3 stars, as there are still many interpretation/understanding problems. I ran out of credits trying to get a pulley turning. Impressed by how far it has come, though. Image quality is very, very good. From a single image, the video created is impressive, even though flawed.
Pollo AI 回复2025-06-19
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the Trustpilot review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the Trustpilot review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Did 4 videos, and was only impressed with one. The face on one was obscured. Two of them didnt capture my face accurately
Pollo AI 回复2025-06-05
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the Trustpilot review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
The images I wanted were nothing like the sample I provided, so no use at all.
Pollo AI 回复2025-05-30
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the Trustpilot review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
The Credits System is horrible, also it made a terrible video, and i didnt even wanted to made a video, i wanted to make a image , i entered to the image page and it made a video, without any reason
Pollo AI 回复2025-05-17
Hello,
You can earn credits in three ways for free
The first way is refer it to your friend
The second way is Signing in everyday
The third way is you can get 10 credits when the first time you register (Multiple accounts but the same user is not supported)
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
First of all, I would like to praise this A.I., for example, if the photos provided are frontal or nearly frontal, the facial contours of people can be maintained by more than 80% in different postures, which is something that other A.I.s have not been able to do for the time being (May, 2025); and if the A.I. cannot calculate, points will be refunded. But there are two other shortcomings that made me cancel my subscription. The less important thing is that there are still about 20% of the times that the A.I. thinks it can calculate, but in the end it still didn't do anything and the points were deducted; and the biggest reason that made me cancel my subscription is that the charging plan of this A.I. is not a pay-as-you-go plan, but an annual subscription. In fact, this is ridiculous for users. When they need to use it, they often want to do what they want all at once, and they may not need it on other days. At the same time, the points for the annual fee are not given until later, and users have to spend patience to wait when they want to use the A.I., which is simply ridiculous.
Pollo AI 回复2025-05-17
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
And i will feedback your suggestion to the technique
Looking forward to your next visit!
not enough time to freely explore this a.i. they push to get money , bad move, with this sort of media, a potential client needs time to explore the software, and examine it for possible create use.. they dont allow this... too restrictive, and forces me to move on without considering them,
Pollo AI 回复2025-04-25
Hello,
You can earn credits in three ways for free
The first way is refer it to your friend
The second way is Signing in everyday
The third way is you can get 10 credits when the first time you register (Multiple accounts but the same user is not supported)
I had literally hours of fun with the kiss feature, living my dream of snogging my favourite singer! It was truly amazing to watch a picture come to life - the rendering of textures was impressive (e.g. hair), and facial features were quite faithfully extrapolated (e.g. a true-to-life side-view jawline from a front-facing image). However, I did appear to change race sometimes - not obviously enough to spoil my fun though! And I had to delete everything because some of the images had 'public' written on them, and I really didn't want the videos to be seen by anyone else. Also, you can only seem to pay for a subscription, rather than a 'pay as you go' set-up. I just won't sign up for a subscription, due to having been ripped-off badly in the past by other companies. So, overall, a really convincing transformation, but very temporary, unless you want the world to see your videos, or pay for a subscription.
Pollo AI 回复2025-04-25
Hello,
First of all, we are very sorry for the bad service experience you have. You can take a screenshot of the Trustpilot review and contact our customer service staff at [email protected]. We will respond to you within working days to solve the problem.
Thank you very much for your positive review! Your satisfaction is our greatest motivation. We will continue to work hard to ensure that every experience you have will exceed your expectations. We look forward to seeing you again!