我在与 Power Home Remodeling 工作人员一起完成我的遗孀 (31) 和门 (2) 更换项目时获得了很好的整体经验。他们的员工专业、礼貌、高效。令我惊讶的是，这个项目在不到八个小时的时间内就完成了，尤其是因为当天外面的气温还不到 20 度。他们的工作人员清除了所有碎片，使我的财产完好无损。我肯定会为我的下一个项目聘请 Power Home Remodeling。 我也会把它们推荐给我的亲戚和朋友。干得好！
需要改进的地方：
1. 至少在抵达前 48 小时提醒客户安装预约的日期和时间。
2. 我现有的百叶窗之一无法在主卧室浴室的新窗户配置上重复使用，正如销售人员告诉我的那样。 如果我知道百叶窗不能重复使用，我可能不会更换那个寡妇。我必须为这扇窗户购买新的百叶窗并自己安装。
3. 与客户合作在新门窗上重新安装门窗安全发射器。该服务所需的任何材料都可以由客户购买并在安装过程中提供。
Power Home Remodeling 回复2025-01-27
Thank you for taking the time to write this review! We value your feedback because at POWER, improvement never ends. We'll use your input to enhance our services in the future.
J
Jeana W · 写过 1 条评价 · 已认证 · 体验于 2025-01-25 ·
★★★★★
客户服务对我来说最重要。
客户服务非常好。安装团队非常出色。安装后的后续效果令人惊叹。我强烈推荐。
Power Home Remodeling 回复2025-01-27
We appreciate your feedback. We're glad you had a satisfactory experience. If there's anything we can do to improve, please let us know.
B
Billy · 写过 1 条评价 · 已认证 · 体验于 2025-01-11 ·
★★★★★
友好且专业
非常专业和耐心。
Power Home Remodeling 回复2025-01-27
Thank you for taking the time to leave a review. It is good to know that our team at POWER met your expectations and made your experience memorable. It was a pleasure to serve you.
M
Mike Iannucci · 写过 1 条评价 · 已认证 · 体验于 2025-01-21 ·
★★★★★
干得好！
Power Home Remodeling 回复2025-01-27
Thank you for choosing POWER! We love hearing about your positive experience here. If you have any additional feedback, please reach out to us at [email protected].
Thank you for your kind words! We are so happy to hear that our team tore the roof off your expectations! It was an honor to help you love your home even more.
Thank you for reviewing POWER. We are happy to hear that we exceeded your expectations. Your review makes a difference to us, it helps us understand what we’re doing right, and learn how we can be even better.
Thank you for giving us your take on how we are doing. We are so glad you had a great experience with your recently installed home improvement project.
Thank you for your review! This information is essential to us. If you have any suggestions on how we could’ve improved your experience, please let us know.
B
Becca · 写过 1 条评价 · 已认证 · 体验于 2025-01-18 ·
★★★★★
快速服务
服务快捷 - 清理工作很棒 - 团队的后续工作很棒。
Power Home Remodeling 回复2025-01-25
Thank you so much for picking POWER as the company to give your home its new look! We appreciate the positive feedback and are happy to share this with our team.
T
T&P R · 写过 2 条评价 · 已认证 · 体验于 2025-01-14 ·
★★★★★
2024 年 12 月新壁板、窗户、排水沟和门。
工作人员非常专业而且很有礼貌。
Power Home Remodeling 回复2025-01-25
Thank you for a positive review! POWER loves to see that our team exceeded your expectations and left you with a memorable experience.
Hi Joni. Thank you for bringing these issues to our attention. We’re sorry to hear about the challenges you experienced during the installation. We agree that the hole in the screen should have been noticed during our inspection, and the scratch should have been caught at the factory. Additionally, the damage to the wood trim is not the standard we strive for, and we regret that it occurred. We’ll be reviewing our processes to ensure this doesn’t happen again.
Please reach out to our Customer Support team at (888) 736-6335, option 2, so we can arrange for a technician to resolve these issues as quickly as possible. We appreciate your feedback and look forward to making this right for you.
C
Chad Bergman · 写过 1 条评价 · 已认证 · 体验于 2025-01-24 ·
★★★★★
非常直接的演示和…
非常直接的演示和期望。 良好的沟通和应用程序有助于保存状态和文件。
Power Home Remodeling 回复2025-01-25
Thank you for taking the time to leave POWER a positive review! Nothing’s as powerful as a job done right.
c
customer · 写过 3 条评价 · 已认证 · 体验于 2025-01-24 ·
★★★★★
安装人员很友好快速而且…
安装人员友好、快速、专业。干得好！
Power Home Remodeling 回复2025-01-25
Thank you for the awesome review! Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations.
Thank you for choosing POWER! We love hearing about your positive experience here. If you have any additional feedback, please reach out to us at [email protected].
C
Cindy · 写过 2 条评价 · 已认证 · 体验于 2025-01-16 ·
★★★★★
性能与服务
Power Home Remodeling专业、知识丰富、风度翩翩、诚信！
他们准时赴约，彬彬有礼，知道自己在做什么。从他们的推销员到建筑工人再到他们的跟进人员，整个体验都很顺利，并且在他们指定的时间范围内完成。我会向任何需要在家里完成工作的人推荐这家公司。他们的产品非常出色，并且完全按照他们所说的去做。他们为我们安装了窗户、推拉门和新的前门。
Power Home Remodeling 回复2025-01-24
Thank you for your kind words! We are so happy to hear that our team tore the roof off your expectations! It was an honor to help you love your home even more.
K
Kevin McKay · 写过 3 条评价 · 已认证 · 体验于 2025-01-22 ·
★★★★★
整个过程很简单
整个过程很简单。出色的流程沟通和解释。安装非常整洁。
Power Home Remodeling 回复2025-01-24
Thank you so much for picking POWER as the company to give your home its new look! We appreciate the positive feedback and are happy to share this with our team.
Hi John. Thank you for taking the time to share your review and bring this to our attention. We sincerely apologize for any inconvenience this may have caused. Since your review, our team has located your customer profile and looked into this further. Our records show that we attempted to contact you a few times, including on 1/17, where we left a voicemail with an update regarding an opening for 2/5 to schedule the swap of the defective window sashes and replacement of the window screen.
We want to ensure we resolve this for you as soon as possible. Please call us back at 888-736-6335, option #2, to confirm if the 2/5 appointment works for you. We appreciate your patience and look forward to getting this sorted out promptly.
K
Kyle Kosa · 写过 1 条评价 · 已认证 · 体验于 2025-01-23 ·
★★★★★
一切都进行得很顺利
一切都很顺利。安装人员做得很好，汤米信息丰富，合作愉快。
Power Home Remodeling 回复2025-01-24
Thank you for taking the time to leave a review. It is good to know that our team at POWER met your expectations and made your experience memorable. It was a pleasure to serve you.
