PRO Car Studio 运营着 procivic.com 网站，专门卖 Honda Civic 的改装配件。PRO Car Studio 是一群热爱升级和调校 Civic 的发烧友在经营。
以上内容由商家自行提供，未经平台核实。procivic.com（procivic.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 200 条用户评价，属于车辆与交通分类，口碑优秀。好评高度一致，96% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-09-05。
当不正确的时候，他们会处理好事情。精选的零件和快速的运输。期待将来订购更多零件。
这位顾客于2025年6月30日发邮件申请退货，退货商品是几周前订购的Whiteline Control Arm套装。顾客表示已将车辆出售，不再需要此商品。我们顺利批准了RMA编号。然而，当零件实际退回时，我们发现上面有明显的划痕、刮痕和凹痕，表明曾尝试安装。因此我们不得不拒绝退货，但已通过FedEx 882757204229将零件寄回给顾客，预计很快送达。 尽管如此，管理层决定为此订单全额退款。原因是退货流程中有一步被跳过（让顾客确认零件状态），我们对此承担责任。
喜欢这家公司，但他们不接受退款，请注意。 （编辑）Pro Civic 回答道，试图表现得毫无头绪。他们卖给我有缺陷的注射器，损失了 320 美元:(
Hello, We believe this review is meant for a different company. Your order with us (PRO Import Tuners.com) was on 3/8/2024 and was delivered on 3/14/2024. We have no notes at all about any issues on the order, or any emails or calls from you about it. Best Regards, Customer Care
伟大的公司，有一个糟糕的产品，在驾驶时变形和丢失。该公司做出了回应（尽管是在几个月后），并通过向我发送替代品来解决这个问题。所以没问题，虽然还是有点畸形，这就是 4 星的原因。但是很好的公司，我期待再次与他们合作。
对于您与我们的不良体验，我深表歉意。虽然这个订单和评价已经过去一段时间了，但我仍会联系我们的退货部门，了解更多情况，看看能否做些什么。谢谢您，再次为给您带来的麻烦道歉。 此致， 客服团队
想单独在这里发布这个，但我想等到收到从这个网站购买的所有零件后才写我的评论。现在它们已经到货了（顺便说一句，它们都是一体的），我可以自信地说，对于您将辛苦赚来的钱花在项目汽车零件上来说，ProCivic 绝对值得信赖。作为整个汽车行业的新手，无论是建造还是首次购买，他们的客户服务帮助我了解了他们管理交易和运输的流程。非常感谢安东尼向我询问我的购买事宜，以及奥斯卡在电话中引导我完成所有事情。我害怕从大公司以外的许多地方购买零件（最终没有得到我想要的零件），但我对选择这家公司感到兴奋和欣慰。我将在不久的将来再次为我的第 8 代购买更多零件，但对于那些因担心被骗而阅读这些评论的人，我希望这有助于消除疑虑。
服务不好。我从这家公司收到了后视镜，其中一个进来时划伤了我遇到的另一个问题是，我买了 OEM 风格的镜盖，我得到的是 OEM 风格的镜子，但缺少一些夹子，而是用粘性粘合剂代替，那里的粘合剂是一半的。我打电话给公司，告诉他们其中一件被划伤了，而我戴上的那件不是被划伤的，而是仍在包装中的全新的被划伤了。我把这件事告诉了客户服务代表，他说他们不能接受，因为我把它戴上了，如果你不能戴上，你怎么知道它是否合适？如果您戴上之后发现有缺陷怎么办？这些政策都是无稽之谈。他们不会接受因为我打开包装而被他们损坏的全新镜盖。最终他们说我可以将物品寄回，但他们要求你使用 FedEx 或 ups，但是当他们发送包裹时，他们使用 USPS，这没有意义，也许如果他们使用 ups 或 FedEx 发送它，它可能没有损坏。无论如何，他们希望你寄出它并为其投保，他们不支付任何费用，此外，如果你选择退款而不是存储积分，他们还会向你收取 15% 的进货费。如果您尝试退货，网站似乎是一个骗局，代表很好，但体验非常糟糕，不会再从这里购买任何东西，也不会推荐这家公司。我刚刚买了我的本田思域，打算经常使用这个网站，但这种情况的处理方式让我感到害怕，并且绝对不会诱使我继续从这里购买。
Hello Joseph, I am sorry to hear about your experience. I reviewed your order and emails and wanted to take a minute to clarify on a few things here. Upon contact, we did request images to confirm the damages and concerns. Upon receiving the images, you did also request the parts to be returned. Per our procedures, we did offer a replacement. A rep even called you to confirm, but you denied it. As such, it followed standard returns procedures. We always want to ensure our customers do receive the parts they ordered and will also send replacements if something arrives damaged. Again, we definitely did offer a replacement to ensure you receive an undamaged option. With you denying a replacement, it is treated as a regular return. Since the process is still ongoing, we can still offer a replacement as was initially mentioned. If you still wish to do so, please let us know or we can have a rep contact you as well. We work hard to ensure our customers are happy with their purchases and work with them if something does occur with the product. Please feel free to contact us with any other questions. Best Regards, Customer Care
我为我的 2021 款本田思域掀背车订购了 PRL COBRA 冷进气口，但它不适合我的车。没有办法将整个进气口安装在我的车上。进气口不适合，因为有一个清洗瓶。我确实给你们发了电子邮件，但还没有得到任何回复。我希望你们能帮助我。谢谢你！
Jhay, I am sorry to hear about your situation. We can certainly help answer some of the questions you have here. Do note that you did email us over the weekend when we are closed. A reply was sent to you in the morning of 9/18. As was mentioned in the email, the intake will definitely fit the 2021 models. This will fit all the 10th gen (2016-2021) 1.5T non-si models. However, you are in Canada and we have a special note on the site for Canada models. The washer tank must be replaced with a US version or equivalent. The manufacturer also notates this as well. The email reply should have included the link to the manufacturer site for confirmation along with installation instructions as well. Hopefully this helps, if you feel we have helped you, please consider revising your review. Best Regards, Customer Care
Angel, Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
我没有收到正确的公民 SI 摄入量。客户服务仍在处理此问题。
Javier, Thank you for your feedback, we greatly appreciate it! I am sorry to hear that the intake you received was incorrect. We can certainly assure you that we can help resolve this issue. All the parts we offer carry insurance and are covered for any damages, incorrect parts, or missing parts. I can see that our team is already working on this and will make sure to get this resolved as quickly as possible. They'll also ensure to keep you updated as the process goes. Please let us know if you have any other questions. Best Regards, Customer Care
Jayson, Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
客服联系方便，回复快
Kevin, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
打电话并说即使给制造商打电话后也没有订购的零件，这超出了预期。然后推荐另一家制造商来完成我的订单真是太棒了。大多数公司都会直接说退回订单，并且不会再三考虑。这确实表明您关心您的客户。我将来还会回来的。
Keith, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
最强烈推荐的商店。对客户非常友好。快速的运输和准确的产品详细信息以及最低的价格
Kurt, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
让我的体验很棒的是交货快捷，我的订单在我订购后 2 天内就到了，而且状况很好！喜欢 skunk2 在我的 2015 civic si 上的声音
Orlando, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
Nat, Thank you for taking the time to write this review, we greatly appreciate it! I'm glad to hear that we have been able to help you with your build. We always try our best to provide the best possible place to shop for your civic and not keep our customers waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
Neo, Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
我购买了一些物品来升级我的 civic，总是准时收到我的包裹，没有任何问题，客户服务非常可靠，我将始终使用 procivic 来升级我的汽车，强烈推荐给朋友和家人。
Jordany, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
快速运输。一切都很棒。
Minh, Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
Pro civic 是唯一可以去的地方，他们提供资金
Ruben, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
我想说，这实际上是我第一次使用 Procivic，除了它的优点之外，我无话可说。他们的客户服务非常出色，产品按指示到达。会再次购买！！！！
Christian, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions. Best Regards, Customer Care
价格合理，即使按正常运费，我第二天就收到了包裹
Maliq, Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care
共 200 条符合条件的评价
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