Prosper Medical

Hi there, thank you for your positive feedback about Dr. Van Vugt! I'm glad to hear that he listens to his patients and provides sound advice. We appreciate your support and are here if you need anything else!

Hi Amy, thank you for your fantastic feedback! I'm thrilled to hear that the doctor listened and was helpful, and that booking an appointment was easy for you. It's great to know our staff provided excellent service. If you need anything else, feel free to reach out!

Hi Jaymes - It was a pleasure speaking with you earlier today. We understand how frustrating connectivity issues can be, and we truly appreciate the opportunity to help resolve this for you. As we discussed on the phone, it appears that the call instability may have been related to your internet connection. For future visits, we recommend using our app, as it can automatically adjust if your connection weakens and will notify you of any internet issues to help with troubleshooting in real time. Please don’t hesitate to reach out if you need anything further—we’re here to help!

Hi Jim, thank you for your fantastic feedback! I'm thrilled to hear that Prosper Medical has made such a positive impact on your health experience. It's great to know that our team kept you informed and truly cared about your needs. Your willingness to leave a review means a lot to us. If you need anything else, don’t hesitate to reach out!

Hi Joni, thank you for your enthusiastic feedback! I'm so glad to hear that you found Prosper Medical and that you're happy with our service. Your kind words mean a lot to us. If you need anything else, don't hesitate to reach out!

Hi Janene, thank you for your wonderful feedback about Dr. Andrew Van Vugt! I'm glad to hear that his knowledge and compassion have made a positive impact on your experience. We truly value his dedication to patient care. If you need anything else, feel free to reach out!

Hi Karen, thank you for sharing your experience! I'm glad to hear that our customer service was helpful in setting up your daughter's appointment, even on a Sunday. It's great that she found the doctor nice and that the overall experience was quick and positive. We look forward to continuing to support her with Prosper Medical!

Hi Simon, thanks for your kind words about our customer service and the doctor! I'm glad to hear you received great service overall. I'm sorry the video chat was choppy; that can be frustrating. We appreciate your feedback and will look into the video chat system to improve the experience. If you have any further concerns, please reach out.

Thanks, Michael! I'm glad to hear that we could help you with everything you needed. If you have any more questions or need assistance in the future, feel free to reach out!

Hi Jonathan, thanks for sharing your experience! We're thrilled to hear that Prosper Medical has redefined your healthcare experience with our AI technology and concierge service. It's fantastic to know you feel like a VIP and that our platform is easy to use. Your recommendation means a lot to us. We look forward to continuing to provide you with magical moments!

Thanks, Nikhil! I'm glad to hear you found the interface easy to use and that our doctors made a positive impression with their kindness and professionalism. Your feedback means a lot to us!

Thank you, Alejandro, for your wonderful feedback! We're thrilled to hear that Prosper Medical exceeded your expectations and that our team's responsiveness and care made a difference in your experience. It’s great to know you found our process clear and efficient. We appreciate your recommendation and look forward to serving you again!

Hi Ross, thanks so much for your fantastic feedback! We're thrilled to hear you had a great experience from start to finish. It means a lot to us that you’re hooked! We look forward to continuing to provide you with excellent service.

Hi Lauren, thanks for your kind words! We're thrilled to hear that signing up was quick and that you find the app easy to navigate. It's great to know the AI is effectively breaking down medical data for you and that you've had excellent experiences with our doctors. We appreciate your recommendation!

Hi Andrew, thanks for sharing your experience! I'm glad to hear that our physician was kind and helpful in getting you the Tamiflu you needed. It's great to know that you found the service beneficial during your time of need. Wishing you a speedy recovery!

Hi Krystle, thanks so much for your fantastic feedback! We're thrilled to hear that you found the app helpful for your bloodwork and personal plan. Your recommendation means a lot to us. If you have any more insights or need assistance, feel free to reach out!

Hi Seb, thanks so much for your kind words! We're thrilled to hear that Dr. Wantuck and our support team made your experience positive. It's great to know you found the lab panel process and AI assistance helpful. We appreciate your feedback and look forward to supporting you again!