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Health & Medical

Prosper Medical

59 reviews

4.859 reviews
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About Prosper Medical

Data updated
Website
prospermedical.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
59 reviews
Replies to negative
100% (2/2)
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Is Prosper Medical legit?

Prosper Medical (prospermedical.com) has a 4.8 out of 5 rating on OK.one, based on 59 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Gregg Derouanna · 1 review · Experienced 2026-08-01 ·

Great doctor

Great doctor. Therapy working.

Reply from Prosper Medical2026-08-05

Hi Gregg! We're thrilled to hear you've had such a wonderful experience with our physician. Please feel free to reach out if there's anything more we can assist you with!

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bobby goldstein · 16 reviews · Experienced 2026-08-02 ·

best of the best

best of the best. on time, caring, helpful and rx call in instantly. will be back when needed for sure.

Reply from Prosper Medical2026-08-03

Hi Bobby - we're so happy to hear about your positive experience with our team's care and efficiency. We appreciate your kind words and look forward to assisting you again.

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Aubrey Nacario · 1 review · Experienced 2026-07-31 ·

Quick and helpful!

Reply from Prosper Medical2026-08-03

Hi Aubrey - we are glad you had a wonderful experience with us.

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TODD DAVIS · 3 reviews · Experienced 2026-08-01 ·

I am learning about my current medication regimen is affecting my anxiety and ED

New knowledge about my current regimen of medications are affecting my physical peace of mind. I also have to stop smoking cigarettes

Reply from Prosper Medical2026-08-03

Hi Todd - We understand that changes to your medication regimen and lifestyle adjustments can be challenging. We are grateful you have entrusted us to support you through these transitions.

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Daniel Adair · 1 review · Experienced 2026-07-28 ·

Easy and quick

Reply from Prosper Medical2026-07-28

Hi Daniel - thank you for the kind words. We hope you come back and use us again!

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Janene Wirtz · 2 reviews · Experienced 2026-07-21 ·

Dr Van Vugt is amazing!

Dr Van Vugt is the consummate professional. He is knowledgeable, personable and genuine in his care for his patients. He is also very encouraging (I’m trying to lose weight)! I feel extremely fortunate to have him as my primary care physician!

Reply from Prosper Medical2026-07-21

Hi Janene - we're so glad to hear about your positive experience with our care. It's wonderful to know that you feel fortunate to have such a supportive physician. We truly appreciate your kind words!

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Dea Gibson · 2 reviews · Experienced 2026-07-19 ·

I absolutely adore my doctor!

I absolutely adore Dr. Thompson! She listens and doesn’t judge. I never feel rushed and always feel heard.

Reply from Prosper Medical2026-07-20

Hi Dea, we're so happy to hear about your wonderful experience with Dr. Thompson and that you feel truly heard and respected. Thank you for sharing your kind words!

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Aliyah Dastour · 2 reviews · Experienced 2026-07-15 ·

It was quick to set up an appointment…

It was quick to set up an appointment and they had plenty of availability. The doctor listened to what I needed and help me solve my problem quickly so I could get my prescription same day. Highly recommended.

Reply from Prosper Medical2026-07-16

We're so happy to hear that we could help you quickly and efficiently. We appreciate your kind words and are glad our team provided excellent service.

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Esparnaz Afshar · 1 review · Experienced 2026-07-02 ·

I had a painful abdominal for hours

I had a painful abdominal for hours, my family doctor was not available and the virtual doctor was only hope. It took a little bit time but it worth it, doctor was so patient and asked questions and history of my pain and recognized the reason of pain and send medication to my convenience pharmacy, thank you doctor and wonderful team, I recommend to everyone to know this helpful website it exists.

Reply from Prosper Medical2026-07-10

We are so glad we could be there for you when you needed us most. It's wonderful to hear that our virtual doctor was able to provide such patient and thorough care, leading to a quick and accurate diagnosis and medication. We appreciate you recommending our service to others!

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Georgina Pancione · 1 review · Experienced 2026-06-29 ·

The experience and the service that I…

The experience and the service that I received was great. They were very helpful and patient with me, plus, they took my concern and need seriously. I really appreciate it.

Reply from Prosper Medical2026-07-10

We're truly glad to hear that our team provided you with such a positive and supportive experience. We always aim to be helpful and patient, taking every concern seriously. Thank you for your kind words!

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Lisa · 5 reviews · Experienced 2026-06-24 ·

The experience was so easy

The experience was so easy. A bit more expensive than going to my own dr, but these days you can’t get in for at least 2 weeks! Great service

Reply from Prosper Medical2026-06-26

Hi Lisa, thank you for your positive feedback! I'm glad to hear that you found the experience easy and that you appreciated our service. We understand that timely access to care is important, and we're here to help. If you have any further questions or need assistance, feel free to reach out!

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Cylisha Ramos · 1 review · Experienced 2026-06-18 ·

Dr Vogel was supportive and very…

Dr Vogel was supportive and very attentive and informative. He addressed my concerns

Reply from Prosper Medical2026-06-22

Hi Cylisha - We are so glad to hear you had a great experience with Dr. Vogel. Thank you for your kind words.

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Ted Eliopoulos · 1 review · Experienced 2026-06-18 ·

Follow upWonderful experience!

Wonderful experience!! handle my situation prescribed the correct medicines and on my way back to good health… Thank you thank you thank you

Reply from Prosper Medical2026-06-22

Hi Ted - We're so glad to hear you had a wonderful experience and are on your way to good health! Thank you for your kind words.

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Timothy Zatorski · 1 review · Experienced 2026-06-17 ·

Easy to use

Easy to use. Great value especially for someone like me who is self employed with no insurance. Doc was kind and helpful Answered all my questions. And was fast and efficient

Reply from Prosper Medical2026-06-22

Hi Timothy, thank you for your wonderful feedback! I'm glad to hear that you found our service easy to use and a great value, especially for someone self-employed. It's great that the doctor was kind, helpful, and efficient in answering all your questions. If you need anything else, just let us know!

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Jeanette Dozier · 1 review · Experienced 2026-06-10 ·

Best Virtual Consultation

I would like to thank Dr. Andrew Van Vugt for being extremely helpful during my consultation. I had many questions about my medical history and the condition I was seeking treatment for, and he took the time to answer each one thoroughly and thoughtfully. I truly appreciated his professionalism, knowledge, and punctuality throughout the appointment. He made me feel heard and informed, which gave me confidence in my treatment plan. I highly recommend Dr. Van Vugt to anyone looking for a caring, attentive, and knowledgeable physician.

Reply from Prosper Medical2026-06-12

Hi Jeanette, thank you for your fantastic feedback! I'm thrilled to hear that Dr. Andrew Van Vugt was helpful and took the time to address all your questions thoroughly. It's great that you felt heard and informed during your consultation. Your recommendation means a lot to us! If you need anything else, just let us know.

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Anuradha · 2 reviews · Experienced 2026-06-11 ·

Dr Mandy Thompson was very…

Dr Mandy Thompson was very knowledgeable and was able to assist me. The prescription she sent, in one dose only, it helped me so much. I will use prosper medical for my future needs.

Reply from Prosper Medical2026-06-15

Hi Anuradha, thank you for your wonderful feedback! I'm thrilled to hear that Dr. Mandy Thompson was able to assist you and that the prescription helped you so much. We look forward to supporting your future needs at Prosper Medical! If you have any questions or need assistance, just let us know.

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Sue B · 2 reviews · Experienced 2026-06-11 ·

Wonderful Doctor

Wonderful Doctor! She answered all my questions and solved my issue. Prosper Medical offers plenty of available appointments and ease of booking. Highly recommend!!

Reply from Prosper Medical2026-06-15

Hi Sue, thank you for your wonderful feedback! I'm thrilled to hear that the doctor answered all your questions and resolved your issue. It's great that you found our appointment booking easy and convenient. Your recommendation means a lot to us! If you need anything else, just let us know.

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Lorenzo Gentile · 2 reviews · Experienced 2026-06-08 ·

It was super easy and quick to book

It was super easy and quick to book a visit. This saved me from having to drive over an hour and wait in Urgent Care! Kaiser didn’t have any virtual visits available so I’m grateful for Prosper! The doctor gave a good quality assessment and advice.

Reply from Prosper Medical2026-06-10

Hi Lorenzo, thank you for your fantastic feedback! I'm glad to hear that booking a visit was easy and quick for you. It's great that we could save you time and provide a quality assessment and advice. Your appreciation means a lot to us! If you need anything else, just let us know.

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Roger Koch · 2 reviews · Experienced 2026-06-01 ·

Dr. Was great add on subscription $ NOT

The doctor was great it was easy to get an appointment and talked with the doctor and got my needs fulfilled however what they didn't tell me was anything about this $69 subscription fee and I only knew about it when it showed up on my credit card three days later. NOT COOL. I immediately called them because I didn't even know what it was for and that's when they explained to me about this $69 subscription fee which they said nothing to me about prior to my online consultation. They told me they would cancel it and give me a refund however I have not yet received the refund I did get a email saying it was being canceled and it's been 3 days now so we'll see but you can't just sign people up for subscriptions without telling them anything about it either on the phone or in an email or anything.

Reply from Prosper Medical2026-06-08

Hi Roger, thank you for your feedback. I'm glad to hear that you found the doctor great and that it was easy to get an appointment. I'm sorry to hear about the confusion regarding the $69 subscription fee. It's important to us that our patients are fully informed, and so we will take your feedback into consideration. Our membership is communicated at the time of booking, it's on our front website, and after your account is created you receive an email explaining the membership benefits and cost. I appreciate you reaching out about the refund, as explained in your email the refund was submitted at the time you contacted us but it takes a few days for the banks to process the refund. If you have any further concerns, please let us know.

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JUSTINA ZELENKA · 2 reviews · Experienced 2026-05-29 ·

I felt like he genuinely cared and…

I felt like he genuinely cared and listened.

Reply from Prosper Medical2026-06-01

Hi Justina, thank you for your kind feedback! I'm glad to hear that you felt genuinely cared for and listened to during your visit. It's important to us that our patients feel supported. If you need anything else, just let us know!