We're glad to hear you had a positive experience with our team. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. Thank you for choosing us to assist with your vehicle transport.
M
Margie · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
很棒的服务
服务很棒!友好、有礼貌、知识渊博!除了快!!
Puerto Rico Car Transport 回复2026-07-29
We're delighted to hear you had such a positive experience. It's wonderful to know the service was friendly, courteous, knowledgeable, and efficient. We appreciate you choosing us to coordinate your vehicle transport and thank you for taking the time to share your feedback.
B
Brenda · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
服务很棒,他们围绕一个问题工作。
优质的服务,他们解决了港口延误的问题,让我们了解最新的信息。
E
Edwin · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·
★★★★★
很棒的人,给我们带来了压力……
很棒的人,让紧张的体验变得易于管理和轻松
Puerto Rico Car Transport 回复2026-06-30
Thank you for taking the time to share your experience! We're delighted to hear that your transport was easy and stress-free and that our team provided the level of service you were looking for. We truly appreciate your kind words and your feedback, and we look forward to coordinating your next vehicle shipment whenever you need us.
We sincerely apologize for the frustration and disappointment you experienced. We understand how upsetting it is when a scheduled pickup does not go as planned.
Our records show that a carrier was successfully confirmed for your shipment on June 24, at which time the payment method on file was charged in accordance with the Terms of Agreement. Unfortunately, on June 25, the carrier notified us that they had to cancel the assignment due to unforeseen circumstances beyond our control.
Once we were informed of the cancellation, our team immediately began working to secure a replacement carrier as quickly as possible. However, before a new carrier could be assigned, you elected to cancel your order. Once we received your cancellation request, we promptly processed a full refund to your original method of payment.
We regret that we were unable to complete your shipment and apologize for the inconvenience this situation caused.
A
Angel · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
非常快速和优质的服务也......我推荐......
非常快速和优质的服务也推荐
Puerto Rico Car Transport 回复2026-06-26
Thank you for your kind feedback! We're happy to hear you had such a quick and positive experience. It's great to know the carrier provided excellent service and that everything came together efficiently. We truly appreciate your recommendation and look forward to helping with any future vehicle shipments.
Thank you for taking the time to share your feedback. We’re glad to hear the team was able to guide you clearly through each step of the process and that the pricing felt reasonable for your transport. We appreciate your support and are happy we could assist with your shipment experience.
A
Angel · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·
★★★★★
优秀的客户服务
卓越的客户服务、持续的沟通和专业的支持。我们很高兴你们两次帮助我们安排汽车运输。我们永远心存感激。
Puerto Rico Car Transport 回复2026-06-08
Thank you for your kind words and for trusting us once again to assist with your vehicle transport. We're delighted to hear that you were happy with the customer service, communication, and support provided throughout the process. It means a great deal to know we've earned your trust, and we truly appreciate you taking the time to share your experience. Thank you for choosing us again, and we look forward to helping you in the future.
Thank you for taking the time to share your experience.
We’re very glad to hear that your vehicle pickup at home and the delivery in Puerto Rico went smoothly, and that the carrier provided respectful, knowledgeable, and timely service.
At the same time, we sincerely apologize for the interaction you had with one of our office representatives. The behavior you described is not the standard we expect from our team, and we understand how frustrating and disappointing that must have been. We take your feedback seriously and will address this internally to ensure better professionalism and customer service going forward.
We truly appreciate your honest feedback, as it helps us improve.
J
Juan · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
整个过程中都有清晰的指示……
整个过程都有明确的指示。我唯一可以补充的是通知客户尽快创建 SURI 登录,以避免额外的 3 天等待。
Puerto Rico Car Transport 回复2026-06-04
Thank you for your feedback. We're glad to hear the instructions were clear throughout the process. We also appreciate your suggestion regarding the SURI login and will keep it in mind as we continue working to improve the customer experience.
A
Amanda · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·
★★★★★
服务好
优质的服务,快速且简单。
Puerto Rico Car Transport 回复2026-05-29
Thank you for your positive feedback. We’re so happy to hear you felt the service was quick and easy. We appreciate your business and hope to assist you again in the future.
L
Luisa · 写过 1 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
这是一个很快的约会
这是一个快速的预约,优质的服务,准时,完整的说明,非常感谢。
Puerto Rico Car Transport 回复2026-05-26
We’re really glad to hear everything was quick and on schedule, and that the process was easy to follow all around. It’s great to know the experience went well for you, and we appreciate you taking the time to leave your feedback!
Thank you for the great review! We’re so happy to hear you had an excellent experience with our service. Your support and recommendation truly mean a lot to us, and we look forward to helping you again in the future!
Thank you for your detailed feedback! We’re glad to hear the process was smooth and that your experience was stress-free. Your tips about the paperwork and pick-up process are very helpful for others planning a shipment. We appreciate you choosing us and look forward to assisting you again in the future!
M
Maria · 写过 1 条评价 · 已认证 · 体验于 2026-03-17 ·
★★★★★
很棒的经历
快速、方便、可靠。谢谢大家。
Puerto Rico Car Transport 回复2026-03-18
Thank you for the great feedback! We're glad to hear you found the process fast, convenient, and reliable. We appreciate your support!
We are so pleased to hear that you had a flawless experience! We always aim to make the transport process stress-free by communicating with our clients. Thank you for your review!
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating delays and changing schedules can be.
All pickup and delivery dates are estimated, as carriers can run into unforeseen issues such as mechanical breakdowns, traffic, weather, or route changes. This is stated in our Terms of Agreement and was communicated to you during the process. While these situations are sometimes unavoidable, we understand the importance of clear and professional communication throughout.
As for the cancellation, our records show that the request to cancel the order was made on your end, and we processed it per that request. We would not cancel an order without customer authorization.
We appreciate you bringing this to our attention and will continue working to improve our service and communication moving forward.
Thank you for sharing your feedback! We’re thrilled to hear that the process was smooth and well-communicated from start to finish. It’s great to know that our team was able to provide support and guidance throughout, helping to navigate any challenges along the way. Providing personalized service while maintaining professionalism is something we truly value, and we’re glad it made a difference for you. We appreciate your kind words and recommendation!
C
Cibeles · 写过 1 条评价 · 已认证 · 体验于 2026-02-05 ·
★★★★★
车如约来了。
Puerto Rico Car Transport 回复2026-03-03
Thank you so much for your feedback! We’re thrilled to hear your car arrived as promised and that the process went smoothly. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
N
Norma · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
简单的
简单、一致且经济实惠。车很快就到了。
Puerto Rico Car Transport 回复2026-02-02
We’re glad everything went smoothly, from the pricing to the service, and that your car was delivered quickly. Thank you for your feedback.