PureKana

Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come. In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think! If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Hello! We appreciate you reaching out and hope you’re doing well. We are very sorry to hear that you are having a hard time opening up the bottle. We recently made a change in our bottles and lids to a more child resistant lid which has made it a bit more difficult to open. If you push down and twist at the same time it should open for you, however, please keep in mind you may need to push down harder than you would have had to with our other lids. These new lids have also made it better for sealing our products and ensuring customer’s their bottle hasn’t been tampered. With our old bottles and lids the seal would come off within the lid once opened and this raised concerns for some customers and we want our customers to feel safe and reassured when opening and using our products. We are very sorry for any frustration, inconvenience or confusion this may have caused you. If we can be of any further assistance please do not hesitate to contact us

Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come. In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think! If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

I appreciate your feedback and we value your time. Unfortunately, inventory does go pretty quick and while we do try to stay on top of it, there may be times when an item is not available or out of stock. However, we do try our best to work it out, notify our customers and get it out to them as quickly as possible. PureKana Customer Service Operations

Hello, I am sorry to hear about your negative experience. I would be happy to help and make things right. However, we do not seem to have your contact information on file. Would you be able to send us an email directly at [email protected] with your full name, order number, and date of purchase? Thank you for reaching out to us! Best regards, PureKana Customer Service Operations

Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.   If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

I'm sorry to hear about your frustrating experience. It's concerning to hear about unexpected charges and delays in resolving the issue. We understand your frustration and assure you that we take this seriously. We're committed to resolving the matter promptly and appreciate your patience. If you have any further concerns or questions, please don't hesitate to contact us directly. We value your feedback and are working to address this issue for you.

Thank you for sharing your feedback with us. We appreciate your honesty and understand your concerns regarding the inclusion of Kratom in PureKana's products. Your experience with adverse reactions is certainly important, and we take your feedback seriously. It's crucial for us to provide products that meet our customers' expectations and deliver a positive experience. We apologize for any discomfort you may have experienced with our CBD formulas. We are continually striving to improve our products and your input helps us in that process. If you have any further details about your adverse reactions or if there's anything specific you would like us to address, please feel free to share more information. Customer safety and satisfaction are our top priorities, and we are committed to addressing any issues to ensure a better experience for all our customers. If you have any other questions or concerns, please don't hesitate to reach out. We value your feedback and would like the opportunity to make things right.

Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.   If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Hello, I am sorry to hear about your experience. I would love to step in and make things right. However, we do not have your contact information listed here. Can you please email us directly: [email protected] with your full name, order number and date of purchase. Thank you! PureKana Customer Service Operations

Hello, I am sorry to hear about your experience. I would love to step in and make things right. I went ahead and escalated your concern to our team and someone will be reaching out to you shortly. Thank you! PureKana Customer Service Operations

感谢您的反馈。我们的使命是引领行业，将高质量的大麻二酚 (CBD) 产品推向市场。我们努力向世界宣传大麻提取物的好处，我们的目标是提供业界最高质量、最值得信赖的产品。   此外，我们还根据客户的声音在产品系列中添加了新产品。请查看并告诉我们您的想法！   纯假名 客户服务运营 电子邮件：[email protected] 电话：1-855-553-7411 （对于在我们的直接网站上下的订单，请选择选项 1；对于通过我们的联属合作伙伴下的订单，请选择选项 2）

Hello, I'm sorry to hear that the product didn't meet your expectations. Please note that individual experiences with CBD products can vary due to differences in metabolism. We'd be happy to explore other options that might better suit your needs. Additionally, we've introduced new products based on customer feedback. If you decide to return the item, you can do so within 30 days of the order at the following address: PureKana Returns 100 Lackawanna Ave. Parsippany, NJ 07054 Feel free to reach out if you have any further questions or if there's anything else we can assist you with. Best regards, PureKana Customer Service Operations

I appreciate your feedback, and we value your time. Unfortunately, our inventory can sell out quickly, and while we try our best to keep track of it, there may be instances when an item is not available or out of stock. However, we do our best to resolve the issue, notify our customers, and get the item to them as soon as possible. Thank you for choosing PureKana. Sincerely, Customer Service Operations

Hello, I am sorry to hear about your experience. I would love to step in and make things right. However, we do not have your contact information listed here. Can you please email us directly: [email protected] with your full name, order number and date of purchase. Thank you! PureKana Customer Service Operations

Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come. In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think! If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.   In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!   PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.   If you have additional feedback on how we can improve, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.   PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come. In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think! If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here. PureKana Customer Service Operations Email: [email protected] Call: 1-855-553-7411 (Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)

Hello! We appreciate you reaching out and hope you’re doing well. We are very sorry to hear that you are having a hard time opening up the bottle. We recently made a change in our bottles and lids to a more child resistant lid which has made it a bit more difficult to open. If you push down and twist at the same time it should open for you, however, please keep in mind you may need to push down harder than you would have had to with our other lids. These new lids have also made it better for sealing our products and ensuring customer’s their bottle hasn’t been tampered. With our old bottles and lids the seal would come off within the lid once opened and this raised concerns for some customers and we want our customers to feel safe and reassured when opening and using our products. We are very sorry for any frustration, inconvenience or confusion this may have caused you. If we can be of any further assistance please do not hesitate to contact us.