Hello,
I apologize for the inconvenience caused to you. I would like to help you resolve the issue. However, we are unable to reach you as we do not have your contact details.
Could you please send us an email at [email protected] with your full name, order number, and date of purchase?
Thank you for your cooperation.
Sincerely,
PureKana Customer Service Operations
收到弹出广告,以 39 美元加 S/H 的价格购买 3 瓶试用该产品;尝试在 CC 上购买,但被拒绝了 2 次,然后放入第二个 CC,总共花费 52 美元和一些零钱,并触发了欺诈警报;在尝试取消交易时,第三个屏幕弹出,广告纯喀纳斯 CBD 油,但它阻止我拒绝或接受该报价或将屏幕推进到最终交易,此时我很快关闭了整个计算机。然后,第二家 CC 公司就两笔交易联系了我 - 一笔交易金额为 52 美元,第二笔交易金额为 211 美元,但我都没有完成!正在等待该公司的答复,显然向 CC 公司就这两笔金额提出了欺诈性索赔。疯狂的!
PureKana 回复2024-01-24
Hello,
I apologize for the negative experience that you've had. I would be happy to assist you in resolving the issue. However, we do not have your contact information on record.
Could you please send us an email at [email protected] with your complete name, order number, and date of purchase?
Thank you!
PureKana Customer Service Operations
Hello,
I'm sorry to hear about your experience. I'd love to help and make things right, but unfortunately, we don't have your contact information on file.
Could you please send us an email at [email protected] with your full name, order number, and date of purchase?
Thank you for your cooperation.
Best regards,
PureKana Customer Service Operations
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Hello,
I am sorry to hear about your experience. I would love to step in and make things right. However, we do not have your contact information listed here.
Can you please email us directly: [email protected] with your full name, order number and date of purchase.
Thank you!
PureKana
Customer Service Operations
Hello,
I am sorry to hear about your experience. I would like to help and resolve the issue. However, we do not have your contact information listed in our records.
Could you please send us an email directly to [email protected] with your full name, order number, and date of purchase?
Thank you for getting in touch with us!
Best regards,
PureKana
Customer Service Operations
I appreciate your feedback and we value your time. Unfortunately, inventory does go pretty quick and while we do try to stay on top of it, there may be times when an item is not available or out of stock. However, we do try our best to work it out, notify our customers and get it out to them as quickly as possible.
PureKana
Customer Service Operations
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Hello,
I'm sorry to hear about your experience. I would love to help and fix things for you.
I have escalated your concern to our team and someone will be reaching out to you soon.
Thank you for bringing this to our attention.
Best regards,
PureKana Customer Service Operations
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. We understand that your time is valuable. We are sorry to hear that the item you were looking for is not available or out of stock. We know how frustrating it can be when this happens, and we want to assure you that we are doing our best to manage our inventory efficiently.
Please know that we value your business and we will do our utmost to work it out and get the product to you as quickly as possible. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
PureKana
Customer Service Operations
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Hello,
I apologize for the product you purchased not meeting your expectations. Please note that the effect of the product may vary from person to person depending on how it metabolizes in their system.
If you are not satisfied with the product, we would be happy to offer you an alternative that better suits your needs. We have also introduced new items to our product line based on customer feedback.
If you wish to return the product, you may do so within 30 days of the order at the following address:
PureKana Returns
100 Lackawanna Ave.
Parsippany, NJ 07054
Thank you for choosing PureKana. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
PureKana Customer Service Operations
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)