RedBox Rx

Thank you for your kind review Vincent! We do our best at RedBox Rx to provide a service that is quick and easy to use for all of our patients. Thanks for trusting RedBox Rx with your healthcare needs!

Thank you for your kind review Kurt!

Thank you for your kind review Cindy!

Thank you for your kind review Lizzy! Please do not hesitate to reach out if you have any questions or concerns! We are here to help and support you every step of the way!

Thank you for reaching out Charlie. Please contact our Patient Care Advocates at either 844-733-2697 or [email protected] so we can assist you with your order.

Thank you for your very kind review Tomkin! We certainly try our best to provide the quality service and care our patients deserve! Thank you for trusting RedBox Rx with your care!

Thank you for your kind review Dana!

Thank you for your kind review Sophia! We are so happy to have been of help to you at RedBox Rx! Our team truly believes that each and every patient deserves access to affordable quality care and service! Thank you for trusting us with you care!

Thank you for your kind review Sarah! We want to make sure you get the quality healthcare and service you deserve through RedBox Rx!

Thank you for your kind review Kimberly! We are so happy you found us and that we could help get you access to the quality healthcare you deserve! Thank you for trusting RedBox Rx with your care!

Thank you for your kind review John!

Thank you for your kind review Lynn!

Thank you for your kind review Melody!

Thank you for your kind review Vincent and for giving our services at RedBox Rx a chance! We are so happy you found us!

Thank you for your kind review and for trusting RedBox Rx with your care!

Thank you for your very kind review Liz! We are so thankful you gave RedBox Rx a try! Please don't ever hesitate to reach out to our team at either 844-733-2697 or [email protected] if you ever have any questions or concerns for our team. We are here and happy to help you at every step of your wellness journey!

Thank you for your kind review and for your loyalty to RedBox Rx Cynthia! We are so happy to have been of help to you, and we look forward to continuing to provide you with the care and service you deserve!

Thank you for your honest feedback Nick. Our goal is to make your whole RedBox Rx experience as easy and convenient as possible. Your prescription label will tell you how many refills you have. You can also look at the treatments section of your account to see how many have been prescribed. If you have refills available, we will automatically ship them to you and will continue to do so until an appointment is required for a new prescription. We send out an email notification several days before the refill ships so that patients have the opportunity to cancel the refill, delay the refill, or update any shipping information. If you have any additional questions or concerns regarding how our service works, please feel free to give our team a call at 844-733-2697 or email us at [email protected].

Thank you for your kind review Marlena! Please reach out to our team at either 844-733-2697 or [email protected] so we can help you with the promo code. Thank you for trusting RedBox Rx with your care, and we hope to serve you again!

Thank you for reaching out Alex. We are sorry to hear that you were unsatisfied with your experience and appreciate the opportunity to address your concerns. As we do ship prescription medication, we do have a protocol we must follow when a patient lets us know that a package was not received. When we are notified that a patient did not receive their order despite tracking indicating it has been delivered, we first want to verify the shipping address was correct as well as make sure the correct tracking information was linked to your account. If both of those pieces of information are correct, we often suggest you reach out to your local post office for assistance by either speaking to someone at your local post office directly or by submitting a service request to investigate the package delivery. If needed, we can also initiate a service request through our contact with USPS, but patients sometimes see a quicker response when they submit the request themselves. However, we are always happy to help to set one up if needed. The results of the service request will determine the next steps. If the results of the service request show that the package was misdelivered by the USPS, we can send out a replacement order. In the case that the service request shows that the package was delivered correctly to the correct address, we would ask that a police report be filed. We do need to have either the service request or the police report documented in order to replace the medication. As it is prescription medication, we do need to have that documentation for your account. Per our replacement and refund policy, we do not refund orders that have already been processed and shipped by our pharmacy. Depending on the medication, we can send an emergency 14-day supply to a local pharmacy to get you by until we receive the documentation needed. We regret any misunderstanding regarding your order and encourage you to reach out to our Patient Care Advocates at either 844-733-2697 or [email protected] if you’d like to discuss your concerns further or if you would like additional assistance. Your feedback is important to us, and we appreciate the opportunity to improve your experience.