Thank you for your kind review Mel. We truly want our patients to receive the best care and service through RedBox Rx, as we believe each and every one of our patients deserves the best. Thank you for trusting RedBox Rx with your care, and we hope to be able to serve you again!
Thank you for sharing your feedback Tammy. We’re sorry to hear about your concerns and appreciate the opportunity to address them.
Our goal is to provide accessible and convenient care, and we understand how frustrating it can be when the outcome isn't what you had hoped for. While our medical providers (which is what we refer to them as we have a variety of qualified medical professionals on staff) strive to offer the best possible care based on the information provided, there are times when an in-person evaluation may be the most appropriate course of action for patient safety and effective treatment. Our policy is if our providers are not able to give you a prescription to treat your condition, we offer a refund for the visit fee. It is not an automated process, so we would need our patients to reach out to our team, so we can assist them.
Please reach out to our patient care advocates at 844-733-2697 or by email at [email protected] so we can address your concerns directly. Thank you for taking the time to share your experience - we appreciate the opportunity to improve.
Thank you for your kind review and your kind recommendation of our services Ali! We want to do our best to help our patients receive access to the quality service and healthcare they deserve. Thank you for trusting us with your care, and we hope to be able to serve you again at RedBox Rx!
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steve · 写过 1 条评价 · 体验于 2026-06-06 ·
★★★★★
我的经历和对话很棒
我的经验以及与专家的对话。这非常轻松、舒适。感觉比我想象的更自然
RedBox Rx 回复2026-06-12
Thank you for your kind review Steve! We are so happy to hear of your experience with our medical providers. Thank you for trusting your care with RedBox Rx!
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Edie Dean · 写过 1 条评价 · 体验于 2026-06-03 ·
★★★★★
简单的
简单、实惠且快速。提供者非常了解我的病情。非常愉快的经历。将继续使用它们。
RedBox Rx 回复2026-06-09
Thank you for your kind review Edie, and we look forward to serving you again in the future through RedBox Rx!
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Robert · 写过 1 条评价 · 体验于 2026-06-08 ·
★★★★★
如上所述 = 送来的药物是……
如上所述=送来的药物非常有帮助。
RedBox Rx 回复2026-06-09
Thank you for your kind review Robert!
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Anthony · 写过 8 条评价 · 体验于 2026-06-06 ·
★★★★★
过程超级简单
RedBox Rx 回复2026-06-07
Thank you for your kind review Anthony!
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Ross Adams Williams · 写过 2 条评价 · 体验于 2026-06-04 ·
★★★★★
快速地
快速、高效、友好的服务!
RedBox Rx 回复2026-06-05
Thank you for your kind review Ross!
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Noel · 写过 3 条评价 · 体验于 2026-06-03 ·
★★★★★
处方更新
我根据 Redbox 的通知寻求处方续签。更新过程简单、直接、快捷。
RedBox Rx 回复2026-06-04
Thank you for your kind review Noel! Thank you for continuing to trust RedBox Rx with your care, and we hope to be able to continue to serve you in the future!
Thank you for sharing your feedback Ceci.
We strive to reply to all emails within 72 hours and apologize for the delays in reply as we are experiencing a higher-than-normal volume of emails. If your concern is urgent, please call us during business hours at 844-733-2697 and we will be happy to help you. With the higher volume of emails, this would be the quickest and most direct way to receive assistance regarding your order. Our normal business hours are Monday through Friday 8am to 5pm CST and Saturday and Sunday 11am to 3pm CST. Thank you again for reaching out, and we appreciate the chance to assist you.
Thank you for your kind review Robert! We are so happy to hear that you had such a good experience with our providers. Thank you for trusting RedBox Rx with your care!
Thank you so much for your kind review Dave! We are always happy to help our patients receive the best care and service possible every step of the process at RedBox Rx!
Thank you for taking the time to share your feedback Ishmael. We would kindly ask you to reach out to our Patient Care Advocates at either 844-733-2697 or [email protected], so we can assist you with any shipping questions or concerns you have.
Thank you for your kind review Barbara! We take pride in being able to provide a quality, easy to use service for all of our patients. Thank you for giving RedBox Rx a try, and we hope to be able to serve you again!
Thank you for your kind and thoughtful review and for your kind recommendation of our services Grant! We do our best to be able to provide a quality, simple to use service for all of our patients. Our team is truly passionate about giving our patients the best care possible. Thank you for giving our services at RedBox Rx a try, and we hope to be able to serve you again!