OK.one
企业入驻搜索写评价分类关于
简体中文English
车辆与交通

Redbus

商家已认领

303 条评价

2.1303 条评价
写评价

关于 Redbus

数据更新
网站
redbus.in
分类
车辆与交通
所在地
新加坡
状态
待认证
近 12 个月
241 条评价
差评回复率
0%（0/217 条）
是 Redbus 的所有者？ 免费认领此主页，验证后即可回复客户评价。
redbus.in

Redbus靠谱吗？

Redbus（redbus.in）在 OK.one 的综合评分为 2.1 分（满分 5 分），基于本站收录的 303 条用户评价，属于车辆与交通分类，口碑较差。66% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕客户服务、退款。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Many consumers expressed intense frustration regarding customer support, pointing out that assistance lines remain constantly busy, agents are completely unresponsive, and getting a timely resolution is nearly impossible. People also highlighted major problems with the booking and refund procedures, describing sudden trip cancellations, unexpected delays, and severe difficulties in obtaining their rightfully owed money back. Some reviewers were happy with the smooth booking steps, cooperative assistance, and generally comfortable journeys provided by specific travel operators. These individuals noted that certain drivers and conductors were very helpful with luggage, while a few journeys managed to remain completely on schedule and relaxing overall.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

P
Patricia美国 · 写过 3 条评价 · 体验于 2024-10-13 ·

REDBUS.CO HAS BEEN HACKED!!

I bought a R/T bus ticket between Medellin and Santa Fe de Antioquia. I did not realize that the company was using military time and I selected the wrong return hour. I immediately cancelled it and was told they would issue a refund. Ten days later the refund has not come. However, that is not the main issue. The problem is that this company, REDBUS.CO has been hacked by another outfit, REDBUS.COM, and they have been asking me to send them my bank information in order to issue the refund. I would never use this website again. Other than that, the bus ride was great and the driver was very professional and very attentive.

T M印度 · 写过 2 条评价 · 体验于 2024-05-24 ·

Very frustrating to deal with

Redbus, you guys are really frustrating to deal with. How is a customer supposed to connect with you if they have a query before they book a ticket. You don't even have the decency to provide an open line where a customer can directly talk to a representative without a ticket number. This is really stupid.

Rishabh Kumar印度 · 写过 1 条评价 · 体验于 2024-03-26 ·

Unkind bus drivers

Bus was on time, they even waited five minutes for us and they were easily reachable by phone. We got water and blankets in bus and comfort was good. However, bus only stopped two times. One time only for ten minutes in which everyone had to use the bathroom. The bus drivers did not speak English and were pretty rude. They left three girls behind because they were taking too long in the bathroom. One time we stopped randomly for like three minutes in which my friend ran outside to pee, but the bus started to drive away again so he couldn’t pee and instead, had to pee in a water bottle inside the bus. Also, there were no bags for vomiting, so I was lucky to find a plastic bag somewhere in the bus when I had to vomit. Lastly, the bus driver was driving really fast (too fast I think) in the narrow mountain passes. I did not feel really safe. The bus was from Lakshmi Holidays and the number was 1854. I hope the driver and conductor will be supportive to the passengers next time.

大家还看了

AbhiBus.com - Online Bus Tickets Booking Portal
Makemytrip
Cleartrip
VLCC Wellness
12Go
Redbus1.4
Goibibo
IndiaCakes