Hi Mohamed,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We've tried to connect with you but we haven't had any success. Please get in touch with our Customer Experience team at [email protected]
Hi Deanna,
Thank you for your review!
It's especially wonderful to know our team has provided the personal support with your business that you were looking for. We truly appreciate your recommendation and your trust in Relay!
M
Mauricio Berges · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
卡尔的服务和耐心……
卡尔的服务和耐心都是一流的。他在几分钟内解决了我的问题。谢谢你!
Relay Financial 回复2026-07-31
Thank you for your kind review, Mauricio!
We're so glad Carl was able to resolve your issue quickly. We'll be sure to pass along your kind words to him and our entire Support team. It means a lot that you've left a review.
L
Leesa · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
很棒的服务…
很高兴与客户服务人员交谈并与代理商合作。非常有帮助,而且很容易联系到您的服务中心。谢谢。
Relay Financial 回复2026-07-31
Thank you for your kind review, Leesa!
We're so glad to hear you had a positive experience with our support team and found it easy to reach us. We appreciate your feedback and are always here whenever you need us.
C
Carl Braxton · 写过 2 条评价 · 体验于 2026-07-30 ·
★★★★★
服务很棒
Relay Financial 回复2026-07-30
Thank you for the review, Carl!
It’s great to hear you’ve had a positive experience with Relay and our Support team. We really appreciate you taking the time to share your feedback.
A
Ariel · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
很棒的服务
Relay Financial 回复2026-07-31
Hi Ariel,
We appreciate you taking the time to write this review. It means a lot to our team.
D
Daniel · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
快速高效的服务
服务快速高效。支持响应通常可以快速有效地解决问题。该网站和应用程序清晰且易于使用。
Relay Financial 回复2026-07-31
Hi Daniel,
Thank you for the great review.
We're glad to hear you've found our support team responsive and our platform easy to use. We appreciate your feedback and are grateful to be part of your business banking journey.
Hoping that we can earn that fifth star!
Hi Allen,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We've tried to connect with you but we haven't had any success. Please get in touch with our Customer Experience team at [email protected]
Thank you for the review, Jonathan.
We’re happy to hear you’ve enjoyed banking with Relay. It means a lot to the team.
G
GENIR RUIZ · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
ACH 诈骗警报
我的企业帐户遭到黑客攻击,超过 3,500 美元通过 ACH 被盗。没有答案,也没有解决方案。他们告诉你他们不是银行,他们使用名为Thread Bank的第三方银行,但不能帮助你解决Thread的问题。商业客户体验是可耻的。我很尴尬为我的业务选择了这个供应商。不要犯同样的错误。
m
misty · 写过 11 条评价 · 已认证 · 体验于 2026-05-29 ·
★★★★★
他们在我最需要的时候帮助了我
Relay Financial 回复2026-07-29
Hi Misty,
Thank you for your review.
It's great to hear that we were able to support you. We truly appreciate your trust and are always here to support you whenever you need a hand.
L
Lisa · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
我喜欢快速回答,但我确实……
我喜欢快速的答复时间,但我确实希望我可以打电话,这样我就可以更快地解决问题。
Relay Financial 回复2026-07-29
Hi Lisa,
Thank you for your feedback.
We're glad you received a quick response from our team. I'm sorry to hear that you weren't able to get to our phone support. If you would like to get in touch through our number, please reach out and we'll be happy to provide it!
Hi Connie,
Thank you for taking the time to share your experience. We're glad one of our team members was able to quickly help you get this updated.
We also appreciate your feedback about the chat experience, and we'll be sure to share it with the team as we continue working to make it more accurate and helpful.
Hi Mohammed,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We’re glad we could connect with you directly to address those challenges. If you have any questions or feedback in future, don’t hesitate to get in touch with our Customer Experience team for support at: [email protected]
Hi William,
Thank you for the review!
It's great to hear that your experience with our Customer Support team help steer you in the right direction and to the level of support we strive for. Your kind words really mean a lot to our entire team.
M
M Dunn · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
快速有效地解决问题
快速有效地解决了问题。易于使用和导航。我第一次尝试创办和经营一家公司,这是一个很好的开始。
Relay Financial 回复2026-07-31
Hi M Dunn,
Thank you for the review!
We're so glad our team was able to resolve your issue quickly and that you've found Relay easy to use and navigate.
It's an honor to be part of your journey as you start your first business, and we look forward to supporting you every step of the way.
Hi Michelle,
Thank you so much for sharing your experience!
It's great to hear that our Support team helped you cross the finish line with your onboarding experience. We wish you all the best with your Medicaid enrolment and thank you for choosing Relay to support your business.