Hi Stephanie,
Thank you so much for your thoughtful review.
At Relay, we’re all about reimagining business banking for small businesses, so we're happy to hear that you've found that what we provide helps give you clarity and control. Your feedback means a lot to our team!
Hi Jason,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We’re glad we could connect with you directly to address those challenges. If you have any questions or feedback in future, don’t hesitate to get in touch with our Customer Experience team for support at: [email protected]
J
Julian Gomez · 写过 2 条评价 · 体验于 2026-07-01 ·
★★★★★
这是一个漫长的电话,但他们解决了……
这是一个漫长的电话,但他们通过 2FA 解决了我有关登录问题的所有要求
Relay Financial 回复2026-07-07
Hi Julian,
Thank you for your feedback.
We're glad our team was able to address your login and two-factor authentication issues. We appreciate your patience during the call and are happy we could get everything sorted out.
Hi Elizabeth,
Thank you for taking the time to write this review!
We love to see small businesses win, so we’re happy to hear you’ve enjoyed banking with Relay and have been using our features. It means a lot to the team.
Hi Sanan,
Thank you for sharing your experience! We're glad our team was able to resolve your registration issue much sooner than expected. It's great to hear the support process was smooth and that you were back up and running quickly. Thanks for choosing Relay!
Hi Louis,
Thank you for your review!
We're so happy that you had a positive experience with our Support team. We truly appreciate your recommendation and your kind words.
Thank you for the review, Cesar.
It’s great to hear you’ve had a positive experience with Relay and our Support team. We really appreciate you taking the time to share your feedback.
E
Edgar Yeghoyan · 写过 2 条评价 · 体验于 2026-07-01 ·
★★★★★
我使用 Relay 已经快两年了……
我使用 Relay Financial 已经快两年了
和他们一起工作给我留下了很好的印象
Relay Financial 回复2026-07-07
Hi Edgar,
Thank you for your continued trust over the past two years!
We're so glad to hear you've had a positive experience with Relay, and we truly appreciate you choosing us to support your business.
A
Alana · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
我非常欣赏亚当的耐心......
我非常欣赏 Adam 的耐心和能力! 他很快解决了我的问题,让我重回正轨!
Relay Financial 回复2026-07-07
Thank you for the review, Alana.
It’s great to hear that you've had a good experience with Adam and with Relay. Your feedback is important to our team and we're happy that you were helped!
Hi Owen,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We’re glad we could connect with you directly to address those challenges. If you have any questions or feedback in future, don’t hesitate to get in touch with our Customer Experience team for support at: [email protected]
B
Brian Walker · 写过 3 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
关于这家公司没什么好说的
Relay Financial 回复2026-07-02
Hi Brian,
We appreciate you taking the time to write this review. We're glad that you've enjoyed banking with Relay. Your feedback means a lot to us.
Hi Loren,
We’re sorry to hear about your experience and thanks for sharing. It’s not the high standard our team works hard to provide Relay users.
We’re glad we could connect with you directly to address those challenges. If you have any questions or feedback in future, don’t hesitate to get in touch with our Customer Experience team for support at: [email protected]
Thank you for your review, John!
It looks like you may have posted your review twice, but thank you again for taking the time to leave a review. Our whole team appreciates it!
C
Claudia · 写过 1 条评价 · 体验于 2026-06-30 ·
★★★★★
迈克真的很有帮助
迈克真的很有帮助。
感谢您的支持和服务,现在我可以再次登录我的帐户了:)
Relay Financial 回复2026-07-07
Hi Claudia,
Thank you for your review.
We're so glad Mike was able to help you regain access to your account. We'll be sure to share your feedback with him.
Hi AK,
We appreciate you taking the time to write this review. We're glad that Maya was able to assist you with your charges and get your business up and running! We'll pass your kind words along to her.
Hi Joe,
Thank you for your review!
It's great to hear that you're able to navigate our platform smoothly and get the clarity you're looking for. We will happily take your considerations regarding a POS system credit card to our Product team. It means a lot and thank you for sharing your experience.
C
Calum · 写过 1 条评价 · 体验于 2026-06-24 ·
★★★★★
客户服务
Ron非常专业,解决了我的顾虑
Relay Financial 回复2026-06-30
Thank you for the review, Calum.
It’s great to hear that you've had a good experience with Ron and our Relay support team. Your feedback is important to us!
S
Sampson Adu-Poku · 写过 1 条评价 · 体验于 2026-06-26 ·
★★★★★
我有一个重要的修正,因为我们......
我有一个重要的更正,因为我们本周正在执行一项主要基础设施合作伙伴关系,我们的合作伙伴需要进行 KYC/AML 和 ACH 验证的名称匹配,并且修复工作在几分钟内完成。
Relay Financial 回复2026-06-30
Hi Sampson,
Thank you for sharing your experience!
We appreciate your trust in Relay and are happy we could help keep things moving for you and your partnership.