Very helpful
Very helpful and makes my work easier, the application works very well, Thank you
Thank you for your kind words! We're thrilled to hear that our application has been helpful and made your work easier.
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
以上内容由商家自行提供,未经平台核实。Wondershare Repairit(repairit.wondershare.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 317 条用户评价,属于电子与科技分类,口碑良好。82% 的评价为 4 星及以上,11% 为 1 星;商家回复了 87% 的差评;评价主要围绕使用体验、质量、应用。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for efficiently repairing corrupted video files, restoring lost media, and successfully bringing back important recordings without losing any quality. Many users find the software highly intuitive, reliable, and exceptionally easy to navigate when handling severely damaged files from various digital cameras. However, some people mentioned that the application completely failed to recover certain corrupted videos or precious photos during their repair attempts. A few reviewers also noted that processing specific problem files remained completely unsuccessful despite switching over to advanced repair settings on their devices.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Very helpful and makes my work easier, the application works very well, Thank you
Thank you for your kind words! We're thrilled to hear that our application has been helpful and made your work easier.
This app is amazingly superior to others I used
Thank you for your positive feedback! We're thrilled to hear you find our app superior. Let us know if you need any assistance!
Works as advertised
Thank you for your positive feedback! We're glad the software worked as advertised. Let us know if you need any assistance!
Not able to open file after downloading and initial start up
We're truly sorry for the frustration you’re experiencing — we completely understand how upsetting this must be. To help us resolve the issue as quickly and accurately as possible, please report the problem through the Feedback section within the app. Our team will carefully review your case and get back to you within 2 to 5 business days.
We're glad to hear that you were able to repair your file to a good result. If you have any questions or concerns, please do not hesitate to contact us from https://support.wondershare.com/ We are here to help.
Better than before, but not perfect
Thank you for reaching out to us and sharing your concern. We understand how important it is for you to restore your photos successfully, and we’re here to help. To better assist you, could you please provide the file you want to repair and sample file? This will help us investigate further and address the issue promptly. Please don’t worry—we are committed to resolving this matter for you. Our team will contact you via email shortly to work with you on finding a solution that ensures your satisfaction. Thank you for your patience as we look into this. If you have any additional questions or concerns in the meantime, please don’t hesitate to let us know. We’re here to assist you!
My phone crashed and I thought my vacation videos were gone, but this software recovered almost all of them. What a relief!
Thank you for your positive feedback! We're glad to hear that Repairit helped recover your vacation videos. If you need any further assistance, feel free to reach out!
they talked that the windows apps give me 3 repair photos trail for free , after install it i cannot save the picture because i must buy the licence.
Thank you for reaching out to us and sharing your concern. We understand how important it is for you to restore your photos successfully, and we’re here to help. Regarding the issue with saving free photos after using the Windows app, please note that our software offers a free preview feature that allows you to check the repair quality before purchasing a license. This is designed to ensure you are satisfied with the results before proceeding. However, saving repaired photos does require a valid license. To better assist you, could you please provide more details regarding the "free 3 repair photos trial" issue you mentioned? If possible, kindly share any screenshots or URLs that illustrate the specific situation. This will help us investigate further and address the issue promptly. Please don’t worry—we are committed to resolving this matter for you. Our team will contact you via email shortly to work with you on finding a solution that ensures your satisfaction. Thank you for your patience as we look into this. If you have any additional questions or concerns in the meantime, please don’t hesitate to let us know. We’re here to assist you!
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Worked great to recover two very large MP4 files that were corrupted. Thanks!!!
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
amazing, good tools to repair my old photo
Thank you for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to provide the best service.
Can repair only small damaged point or area, not for the large area. Can make the face looks better smooth.
Hi, Thanks for contacting us! The product supports repairing large files. If you fail to repair, please provide us with some corrupted files, sample files, and all files in the log folder for further analysis. I appreciate your patience and cooperation.
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the noise in the photo. In order to further investigate the technical issue, we would like to involve our technical team. Please provide the original photo file, sample photo file and log file so that they can analyze the issue more thoroughly. If our programmers confirm that there is a technical or compatibility issue that cannot be resolved, we are more than willing to process a refund for your order, provided it is within the 7-day money back guarantee period. Our support team at [email protected] will reach you from email for immediate assistance. Thank you for your understanding and cooperation in resolving this matter. We appreciate your patience as we work to provide a satisfactory solution.
We’re truly sorry to hear about your experience and for any inconvenience caused. It seems we were unable to locate your order for Repairit, and we’d like to assist you further to resolve the issue. Could you please share more details about the problem you encountered? Specifically: 1. What issue did you face while using Repairit? 2. What type of file were you trying to repair? 3. What was the result or error you encountered during the repair process? Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
for some reason I had to sign and renew my license... maybe irt was a newer software version took about an hour to figure out
Thank you for your feedback! Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
this site is the best
Thank you for your positive feedback! We're thrilled to hear you think our site is the best. If you need any assistance, feel free to reach out!
Thank you for your positive feedback! We're thrilled to hear that you had an exceptional experience. If you need further assistance, feel free to reach out!
Wondershare website promoted product as having AI debanding feature. This feature appears to only be on online version, not in tool kit. After trying mutiple photos, any ai enhanced photo is shrunk down to an unusable size (from 5 MB down to 310 KB). Only support seems to be a chat bot that repeats the same incorrect answer. Very unsatisfied, and I should have read the refund policy before purchace
Thank you for sharing your concerns, and we sincerely apologize for the inconvenience caused. To clarify: The AI Debanding/Photo Eraser is currently only available on Repairit Online and is not part of the Repairit desktop Toolkit. We understand how this may have caused confusion and will work to ensure this is communicated more clearly on our website. We do have live agents available to assist you—please visit [https://support.wondershare.com/] to connect with our team. We’re here to help and ensure your concerns are addressed properly. If there is a confirmed technical or compatibility issue that cannot be resolved, and your purchase is within the 7-day money-back guarantee period, we are happy to assist with a refund for your order. Kindly share your contact information or order details so our support team at [email protected] can assist you further and escalate this matter to ensure resolution. We appreciate your understanding and look forward to helping you.
Like the experience
dear customer, we apologize that Repairit didn't satisfy your needs. We'd be grateful if you can provide us with more details so that we can improve this app together. Please feel free to contact the support team via https://support.wondershare.com/. Your feedback is always welcomed.
Glad I could recover my file, it was a very important video. But I wish It could process 25 fps videos, because the audio gets out of sync!
We're glad to hear that you were able to repair your file to a good result. If you have any questions or concerns, please do not hesitate to contact us from https://support.wondershare.com/ We are here to help.
共 317 条符合条件的评价