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Wondershare Repairit

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317 条评价

4.2317 条评价
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关于 Wondershare Repairit

数据更新
网站
repairit.wondershare.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
142 条评价
差评回复率
87%(40/46 条)
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商家自述

Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.

以上内容由商家自行提供,未经平台核实。

Wondershare Repairit靠谱吗?

Wondershare Repairit(repairit.wondershare.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 317 条用户评价,属于电子与科技分类,口碑良好。82% 的评价为 4 星及以上,11% 为 1 星;商家回复了 87% 的差评;评价主要围绕使用体验、质量、应用。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for efficiently repairing corrupted video files, restoring lost media, and successfully bringing back important recordings without losing any quality. Many users find the software highly intuitive, reliable, and exceptionally easy to navigate when handling severely damaged files from various digital cameras. However, some people mentioned that the application completely failed to recover certain corrupted videos or precious photos during their repair attempts. A few reviewers also noted that processing specific problem files remained completely unsuccessful despite switching over to advanced repair settings on their devices.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Scam! Software is essentially freeware, tied into renewals!

Software works the same as the free Sandisk software (there are others out there too. Please check for them as all do the same as wondershare without the poor business practises and stealing) Wondershare immediately tie you in to an automatic renewal that you cannot cancel. They show you how but it can only be done on a desktop computer despite everything else being possible from a mobile phone. There is literally no way to stop paying without using a desktop and even then it’s super convoluted. Absolute scam. EDIT - Response to Wondershares reply : Yes, I realise how trials work and this is not that. To clarify - Wondershare offer a one month option (presumably for people who just need to sort out one or two files) which auto renews. I don’t have a problem with the auto renewal (although I would absolutely argue that this is not a trial at all, I never claimed it to be, it’s a one month rolling subscription) what I have a massive problem with is making the only way to cancel to use a desktop pc. You have deliberately made the cancellation process unnecessarily difficult than it needs to be. It’s shady a shady business practise plain and simple!

Wondershare Repairit 回复2025-01-29

Thank you for your feedback. We are sorry to hear that you have questions about the trial and renewal plans. To clarify, our trials are limited, and our website clearly states that we are a subscription-based plan that will automatically renew before cancellation. And we will send a renewal email to your email address 15 days before the subscription, with the details of the plan, reminding you to manage it. Currently, it is indeed only possible to manage the subscription on a computer, but you can contact customer service to cancel. Don't worry - our team will contact you by email (please provide your contact email) to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.

Refund accepted, then denied

I purchased Recoverit and Repairit from Wondershare to recover and repair a 4K video (100GB) in .RSV format. After two days of trying both products, the results were useless: Recoverit failed to recover the file, and Repairit produced a completely unusable video with pixelation, overlapping frames, and desynchronized audio. I spent two days requesting a refund, following all their technical support steps. Only after leaving a 1-star review did they agree to process the refund. However, the very next day, they denied it, claiming they needed proof. The issue involves a 100GB video file. It’s not easy to send or even store a file of that size “just in case.” Am I expected to have that much storage available indefinitely while they take their time responding? They only reply once a day, which drags out the process unnecessarily, and I still have to keep working and recording videos to make a living. Conclusion: I don’t recommend these products or this company. The tools don’t work as advertised, and they make the refund process deliberately difficult. Wondershare seems more focused on wearing you down so you give up on the refund than honoring their own refund policy. If you value your time, money, and work, look for more reliable alternatives.

Wondershare Repairit 回复2025-01-16

Thank you for sharing your experience with our data recovery product. We apologize for any inconvenience or frustration you may have experienced due to product limitations. As a data recovery tool, our product is designed to do its best to recover data, but unfortunately, we cannot guarantee 100% recovery in all cases. Based on your description, the data may have been partially overwritten, which may result in an incomplete or corrupted recovery. In this case, the recovered data may appear pixelated or incomplete, which is unfortunately difficult to repair. Regarding repeated requests for logs and files, our goal is to thoroughly investigate the issue and confirm the behavior of the product in your specific situation. This information is critical to help us understand the problem and provide an accurate solution. Please note that our intention is not to delay the refund process, but to ensure that we provide the correct solution. If you can provide us with your email or contact us directly at [email protected]. We will be happy to expedite the refund process after confirming the product issue. We value your feedback and thank you for your patience in this matter. We take all criticisms seriously and use them as opportunities to improve our products and services. Your comments have been noted in a timely manner, and we will continue to work hard to improve our data recovery products to better serve our customers.

good

gooooooood

Wondershare Repairit 回复2025-01-10

We are overjoyed to receive your five-star rating and positive review. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Your feedback encourages us to continue delivering exceptional products and services to all our customers. Thank you for choosing us and for your continued support.

my girlfriends old photo 30yrs ago is…

my girlfriends old photo 30yrs ago is back to life,thank you

Wondershare Repairit 回复2025-01-10

We are committed to providing excellent products and services, and your satisfaction is our ultimate goal. Thank you for choosing us and for being a valued customer. We look forward to serving you again soon.

Limited usefulness with excel recovery

My repaired excel document stripped all cell names. It left most formatting and data validation. Just a step above extracting data using excel standard recovery features. I don't think it is worth the price just to find that out... FYI- The free version is limited to small files but they won't tell you that until you download their program.

Wondershare Repairit 回复2025-01-09

Thank you for providing feedback on this experience. We are very sorry to learn that the service did not meet your expectations. Please rest assured that we will do our best to resolve this issue for you. Our trial version is mainly to provide customers with experience before purchase, so there are functional limitations. Please rest assured that if you have any technical questions or improvement requests, you can contact our customer service staff to resolve them. Thank you again for reporting this issue to us. We appreciate your patience. Please help provide your email address. We are working hard to resolve this issue.

Shady business tactics

The program itself is very user friendly and looks good, plus it works as intended and really well. It definitely fixed a file in the preview, but in order to save the file you have to buy a license which is $30 for a month, $40 for a year and an unlimited time license for $54 which at the time of writing is on sale. I skimmed through their site for the program and it doesn't hint anywhere that you have to buy a license in order to save your file. It only tells you after you've used the program to fix your file and try to save it. I wouldn't recommend it.

Wondershare Repairit 回复2024-12-21

Thank you for your feedback on your experience with the free version. Please allow us to explain. Wondershare software offers free trials so that customers can "try" before deciding to buy. Free trials are designed to give users the opportunity to download and test the product before purchasing to ensure that the product meets their needs and operates as expected. However, it should be noted that the trial version only provides a limited experience of program functionality. In order to unlock and enjoy all the features provided by our software, you need to purchase the full version of the product. We provide customers with a certain amount of recovery credits for experience. If a complete repair is required, you still need to pay for the upgrade. Thank you for your understanding and support of our software development.

Software is horrible

Software is horrible, advertised partially free use but you can not save any sort of repaired video unless you pay a $30 monthly subscription which you are only alerted to after the length repair process. Also, if you do happen to buy it, you are required to reset the app and any progress from that previous repair is deleted so you will have to then restart the repair process from the beginning.

Wondershare Repairit 回复2024-12-21

Thank you for your feedback on your experience with the free version. Please allow us to explain. Wondershare software offers free trials so that customers can "try" before deciding to buy. Free trials are designed to give users the opportunity to download and test the product before purchasing to ensure that the product meets their needs and operates as expected. However, it should be noted that the trial version only provides a limited experience of program functionality. In order to unlock and enjoy all the features provided by our software, you need to purchase the full version of the product. We provide customers with a certain amount of recovery credits for experience. If a complete repair is required, you still need to pay for the upgrade. Thank you for your understanding and support of our software development.

I wanted to make a blury photo clear…

I wanted to make a blury photo clear and it is still the same

Wondershare Repairit 回复2024-11-18

Thank you for your feedback on your experience with photo clarity. We are very sorry to hear that the service did not meet your expectations. Please rest assured that we will do our best to resolve this issue for you. Please contact our customer service email at [email protected] so that we can help you check the cause of the problem. If there are technical issues, we will also ask our technical team to intervene to assist. Thank you again for reporting this issue to us. We appreciate your patience and we are working hard to resolve this issue.

Overall good but lines not remove on my…

Overall good but lines not remove on my pic

Wondershare Repairit 回复2024-11-18

Thank you for providing feedback on your experience with line removal. We are very sorry to hear that the service did not meet your expectations. Please rest assured that we will do our best to resolve this issue for you. Please contact our customer service email at [email protected] so that we can help you check the cause of the problem. If there are technical issues, we will also ask our technical team to intervene to assist. Thank you again for reporting this issue to us. We appreciate your patience and we are working hard to resolve this issue.

It's easy and amazing work

It's easy and amazing work. Nicely done the job. Thanks

Wondershare Repairit 回复2024-11-12

We are overjoyed to receive your five-star rating and positive review. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Your feedback encourages us to continue delivering exceptional products and services to all our customers. Thank you for choosing us and for your continued support.

MAGIC

I had deleted files that I thought I wouldn't require again. The situation changed and I needed them in a hurry. Downloaded the Wondershare Recoverit software which was very quick. Ran the program and recovered the files, MAGIC. I had a slight problem of MY making, because I used more than one Email address in the process of the download and the payment. This was resolved easily and the support was excellent.

Wondershare Repairit 回复2024-10-25

We strive to provide the best possible products and services to our customers, and your kind words serve as a great motivation for us to continue doing so. We truly appreciate your support and loyalty. If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to assist you and ensure your satisfaction. Thank you again for your feedback and for choosing Wondershare. We look forward to serving you in the future.

Lies and tries to hide on your computer

Claims to repair corrupted Word files, pretends you can do this on the web but that's a lie (when you try to download your repaired file it downloads the desktop programme). Might be very good at repairing video and audio but that isn't what I wanted. Can't uninstall - had to find THREE separate bits running in Task Manager before I was able to uninstall.

Wondershare Repairit 回复2024-10-18

Thank you for your feedback regarding the experience you received. We are truly sorry to hear that the service did not meet your expectations. Please rest assured that we are fully committed to resolving this issue for you. To help us address the problem, could you share your contact email with us? We will take immediate steps to assist you. Thank you again for bringing this to our attention, and we appreciate your patience as we work to resolve the matter.

It was good and I was able to get the…

It was good and I was able to get the file that I needed.

Wondershare Repairit 回复2024-10-03

We are overjoyed to receive your 4-star rating and positive review. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Your feedback encourages us to continue delivering exceptional products and services to all our customers. Thank you for choosing us and for your continued support.

RepairIt is Good, but Not Fast

RepairIt is Good, but only for the patient and those not in a hurry. On my M1 Ultra, a 1 hour 37 minute file that was corrupted took about a day to complete. The most infuriating part of it all, is 1-80% goes so fast, that you think, "This should be done within an hour!" And then to get from 80.0 to 81.5 takes 2 hours, and it slows down from there. It was somewhat excruciating. At the end of the day, though, the file was restored and it seems to be perfect.

Wondershare Repairit 回复2024-07-06

Dear Tyler, This is the Wondershare Service team. We are grateful for your 4-star rating on our Repairit! We are happy that things work out eventually. What deserves our more attention is your usage experience and feedback. I will submit your comments to our development and technical team and let them evaluate and improve. It may take a while, but please believe that we value customer opinions. Thank you very much for your support! If you have other suggestions or comments, please feel free to contact our customer service team. Yours Sincerely, Nora Wondershare Support http://support.wondershare.com

I have tried to repair several jpeg…

I have tried to repair several jpeg images and not one has been able to be repaired. Not happy

Wondershare Repairit 回复2024-05-31

Dear customer, We apologize for any difficulties you have encountered while using our software to repair JPEG images. We understand your frustration and we apologize for any inconvenience this has caused. We appreciate your feedback and we take all customer complaints seriously. We would like to investigate your case further to determine the cause of the issue you experienced. Please provide us with more details about the specific images you were trying to repair and any error messages you received. This will help us investigate and provide you with a solution. Regarding your feedback about the software, we understand that you are dissatisfied with its performance in repairing JPEG images. We apologize if this has caused any inconvenience or disappointment. We would like to assure you that our software is designed to repair a variety of image formats, including JPEG. However, we understand that there may be limitations in certain situations, and we appreciate your feedback as it helps us to identify areas for improvement. We would like to work with you to find a solution to this issue. Please contact our customer support team directly with your account information and any relevant details about the issue you are experiencing. We will work to resolve this matter as quickly as possible and ensure that you can use our software to its fullest potential. Thank you for your understanding.

Wondershare Open Source Con

Wondershare Repairit is advertised as OPEN SOURCE. I uploaded an MP4 that I had taken for a charity gig. It repaired the MP4, but when I tried to save it, it wanted to charge me $29.99 for a month's licence. That is not true open source. Upon trying to leave the website I was offered a one-week license for $19.99. Wondershare we are not mugs. $29.99 for four weeks is $7.47. That means a one-week license is 2,6765 times more expensive than a one-month license. When I Googled for a Free Video Repair app and Wondershare popped up, I downloaded it because I did trust you because of another app. Now that trust has disappeared, gone, never to enter my consciousness again.

Wondershare Repairit 回复2024-05-24

I'm sorry to hear that you had a negative experience with Wondershare Repairit. It's important for companies to be transparent about their pricing and licensing policies, especially when it comes to open source software. It's disappointing to hear that you were misled into thinking that Wondershare Repairit was open source, only to be charged for a license when you tried to save the repaired MP4 file. It's understandable that you feel frustrated and disappointed with the company. Regarding the pricing, it's important for companies to offer fair pricing for their products, and it's understandable that you feel that the pricing for Wondershare Repairit is not fair. Thank you for sharing your experience with Wondershare Repairit. In order to help you out, could you please contact our technical support, or leaving us a contact way to make things better? Appreciate your kind understanding.

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