Thank you for your honest feedback, Suta. 🙏
We’re glad you found a more affordable option compared to buying directly from the manufacturer, but we’re sorry that delivery took longer than expected and that the lens arrived with a small scratch. That is not the experience we want for our customers.
We always aim to provide quality replacement lenses that help give glasses a second life at a better price, and we appreciate your comments as they help us improve both our shipping process and product checks. 🕶️📦
Thank you for your trust, and we’ll be here if you need any further help.
Dear Andrej,
Thank you for your review. We take all customer feedback seriously, but we must be transparent with all readers: we have no record of any order or complaint under your name in our system.
We process prescription lenses through a strictly verified workflow — it is not possible for an order placed with a prescription to be shipped without one.
If you have genuinely purchased from us, please contact us with your order number so we can investigate and prioritise a solution immediately.
Best regards,
Thank you for your thoughtful feedback, Frank! 😊
We’re glad the shopping process went smoothly and that the lenses fit well in your Oakley Latch. We also appreciate your comment about the change in the viewing tone from brown to green; different lens filters can slightly change the visual experience, and your feedback helps future customers understand this better. 🕶️✨
It’s great to know that, overall, you were happy with both the service and the product. Thanks for your trust — enjoy giving your Oakleys a second life!
It’s great to hear everything was clear and smooth from start to finish, Zsofia! 😊
We’re happy the lenses fitted perfectly, arrived quickly, and that you appreciated the original packaging, communication, and delivery follow-up. That kind of experience makes replacing lenses simple and helps give your glasses a second life with confidence. 🕶️📦
Thanks for your trust — enjoy your glasses like new!
Thank you for trusting us despite your initial doubts, Paweł! 😊
We’re really glad you decided to give us a chance and that your order arrived in Poland in perfect condition, with exactly the quality you expected. We understand that buying replacement parts online can sometimes create doubts, so it means a lot to know the experience turned out positively. 🕶️📦
Thanks for your trust — we’ll be here whenever you need to give your glasses a second life again!
What a great review — thank you, Arjen! 🌟
We’re really happy that you appreciated the quality, tracked shipping, reliability, and after-sales service. For us, the support after purchase is just as important as the product itself, especially when helping customers repair their glasses and give them a second life. 🕶️📦
Thanks for your trust and recommendation — we’ll be here whenever you need us!
So pleased to hear you had a good experience, Anna! 😊
We’re glad the communication kept you informed, the package arrived on time, and the product was well packed and in perfect condition. That’s exactly what helps make replacing parts easy and reliable. 🕶️📦
Thanks for your trust — we’ll be here whenever you need us!
We’re really happy we could help you get the right lenses, Kenneth! 😊
Mistakes with sizes can happen, and we always try to make the solution as easy as possible. We’re glad the replacement process was smooth, free of charge, and that you were happy with our service. 🕶️🔧
Thanks for your trust — enjoy your glasses like new!
Great to hear the lenses were easy to fit, Tom! 😊
We’re glad you were happy with the quality and that the standard delivery arrived in 8 days. Replacing the lenses yourself is a simple way to give your glasses a second life while saving compared to buying a new pair. 🕶️✨
Thanks for your trust — enjoy your glasses like new!
Awesome to hear you love your new lenses, David! 😎
We’re delighted that the whole experience was prompt and efficient from start to finish. Replacing the lenses is a great way to refresh your glasses and keep enjoying them without needing to buy a completely new pair. 🕶️✨
Thanks for your trust and recommendation — enjoy your glasses like new!
Great to hear you’re so happy with your Oakley replacement lenses, Alan! 😎
We’re glad the quality met your expectations and that delivery arrived within a week. Replacing the lenses is a smart way to keep enjoying your Oakley sunglasses and give them a second life without buying a new pair. 🕶️✨
Thanks for your trust — enjoy your Oakleys like new!
Happy to hear our team could help you find the correct lenses, Dan! 😊
Choosing the right replacement can sometimes be tricky, so we’re glad our staff made the process easier for you. Finding the correct lenses is the first step to giving your glasses a second life with confidence. 🕶️✨
Thanks for your trust — we’ll be here whenever you need us!
So glad you had an awesome experience, Stephen! 😄
We really appreciate your feedback and are happy that our service met your expectations. Helping customers repair their glasses easily and give them a second life is what we love to do. 🕶️✨
Thanks for your trust — we’ll be here whenever you need us!
What a great recommendation — thank you! 👍😊
We’re really happy that ordering was easy, delivery was prompt, and our email updates helped you follow the package throughout the process. That clear communication is very important to us.
And we couldn’t agree more: replacing damaged lenses is a smart way to save money and give your glasses a second life instead of buying a new pair. 🕶️✨
Thanks for your trust — enjoy your glasses like new!
Thank you for sharing your experience. We’re truly sorry for the inconvenience and frustration caused by the delay.
We understand that waiting this long is disappointing, especially after the issue with the transport company and your change of address. Throughout the process, we tried to keep you informed about the shipping incident and opened a case with the carrier to investigate the first shipment.
Regarding the second shipment, it took longer than expected because the product had to be requested directly from the manufacturer.
Your order is currently in transit, and we sincerely hope you receive it very soon. We remain attentive and available to provide any support needed until everything is resolved.
Thank you for your patience, and again, we apologize for the inconvenience.
What a great story — we’re so happy your Ray-Ban Ferrari Aviators were saved! 😎
It’s fantastic to hear that the replacement temple arms had a great finish and matched all the original details. Giving special glasses like these a second life is exactly why replacement parts are such a smart alternative to buying new ones. 🕶️✨
Thanks for your trust, and we’re delighted you’ve already ordered lenses for your other Aviators. Enjoy both pairs like new!
Really pleased to hear everything went smoothly! 📦😊
We’re glad the replacement part arrived within the promised timeframe and that the quality was exactly what you expected. That’s what we aim for: reliable spare parts that help you keep your glasses in use and give them a second life. 🕶️✨
Thanks for your trust — we’ll be here whenever you need us!
It’s great to hear that your airmen are back in good shape! 😎
We are glad that the replacement arms worked perfectly and that shipping was quick.
Thank you for your trust and for recommending us to family and friends!
Thank you for your honest answer and for saying that you would buy from us again. 🙏
We are glad that the lenses arrived safely, but regret that delivery took longer than expected and tracking information was not helpful. We understand how frustrating it can be when tracking isn’t updated clearly, and we’ll take your feedback into account to continue improving the shipping experience.
Your feedback on packaging is also very helpful. We always want the lenses to arrive protected, and we will check how we can improve this while keeping shipping convenient 📦🕶️
Thank you for your trust - we will be here whenever you need replacement lenses again.
Great to hear everything arrived quickly all the way to the USA! 🌍📦
We’re glad the replacement temples fitted your Ray-Ban sunglasses properly and helped keep them in use.
Thanks for your trust, Jerry — we’ll be here whenever you need us again!