We sincerely apologize for the inconvenience. Unfortunately, the 30% tinted lens option is currently unavailable, so we will process a refund for this replacement. We are very sorry for the disappointment and appreciate your understanding and patience.
We sincerely apologize for the delay and the frustration this situation has caused. We understand your concerns and are sorry for the inconvenience caused by the tracking issue and communication delay.
A new tracking number has been provided, and your order is being followed up to ensure it continues moving forward.
Thank you for your patience and understanding. We will continue to improve our communication and service to provide a better experience for our customers.
We apologize for the delay with your order. Your tracking number has already been sent to your email, and you can use it to track your shipment.
To compensate for the inconvenience caused by the delay, store credit will be processed and applied to your account.
We’re sorry to hear that the glass broke within 3 months. Please contact our customer service team, and we’ll be happy to assist you. You are eligible for a free replacement, and we’ll help arrange this for you as quickly as possible. Thank you for letting us know.
We would truly like the opportunity to investigate your order and help resolve this matter. Please send us a private message with your order number and the email address used for your purchase, along with any screenshots you have. Our team will review the delivery details and account issue carefully and work to provide an appropriate solution.
We would sincerely appreciate the opportunity to look into your delivery issue and do more to make this right for you. Please contact us with your order information, and we will be glad to assist you as soon as possible.
We would like to reach out to you directly to offer our assistance and do more to make up for this disappointing delivery experience. Please contact us with your order number, or respond to our message, so our team can assist you further.