ABBE Glasses Offers High-quality Prescription Glasses Online at incredible Affordable Prices, Including fashion and designer glasses, cat eye glasses, blue-blocking eyeglasses, single vision eyeglasses, bifocal and progressive eyeglasses, prescription sunglasses and photochromic eyeglasses and sports eyeglasses.
Is ABBE Glasses legit?
ABBE Glasses (abbeglasses.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 26% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the very affordable prices, diverse and stylish frame options, and great prescription accuracy. Many people also mention that the shipping is frequently fast and the new glasses fit comfortably on their faces.
However, some customers also noted frustrating issues with incorrect prescription lenses or damaged items arriving in the mail. A few other people also felt that the glass lenses were difficult to keep clean and delivery times took much longer than expected. Reviewers occasionally experienced poor customer communication and persistent problems with receiving proper tracking information as well.
Auto-generated from all reviews of this business. For reference only.
A nightmare!!! I ordered 2 pairs. Regular glasses have etched prescription numbers on the glass!!! Sunglasses were too dark. Returned them via expediated post 2 months ago. They will not respond, or send me a credit. The regular glasses that have etched numbers in the corner are i.possi le to keep clean. NEVER USE THIS CHEATING UNRELIABLE COMPANY!!!!
Reply from ABBE Glasses2026-07-26
We sincerely apologize for the inconvenience. Unfortunately, the 30% tinted lens option is currently unavailable, so we will process a refund for this replacement. We are very sorry for the disappointment and appreciate your understanding and patience.
Lost package and zero communication, not wanting to give me a number tracking
They gave me fhe tracking number but now it says that item is abandoned, ABBE doesnt want to give me a new tracking number and when I talk about it or anything they don’t answer as soon as possible, the communication is poor and their phone number doesn’t even work, they say they will fix all of this but they don’t, they are not giving me a solution and I’m so concerned and anxious, if I could give it 0 stars I would, they are not communicating with me
Reply from ABBE Glasses2026-07-26
We sincerely apologize for the delay and the frustration this situation has caused. We understand your concerns and are sorry for the inconvenience caused by the tracking issue and communication delay.
A new tracking number has been provided, and your order is being followed up to ensure it continues moving forward.
Thank you for your patience and understanding. We will continue to improve our communication and service to provide a better experience for our customers.
it has now been two weeks since I placed it. I have been patient throughout this process, but I am becoming increasingly concerned. I was informed that I would receive my tracking number, but I have still not received it. I have also sent several emails and attempted to call during your business hours without receiving a response. I appreciate that you previously informed me about the address issue and confirmed that you received my updated physical address, but I have not received any further updates. If I do not receive a valid tracking number within the next 5 hours, I will have no choice but to request a full refund. I sincerely hope we can resolve this matter as soon as possible, and I look forward to your prompt response. I’m so concerned and the communication is so weak. Never buy from here please, trust what I’m saying, they are a scam and they are not giving me information about my glasses. ORDER NUMBER: OD55755
Reply from ABBE Glasses2026-07-18
We apologize for the delay with your order. Your tracking number has already been sent to your email, and you can use it to track your shipment.
To compensate for the inconvenience caused by the delay, store credit will be processed and applied to your account.
We’re sorry to hear that the glass broke within 3 months. Please contact our customer service team, and we’ll be happy to assist you. You are eligible for a free replacement, and we’ll help arrange this for you as quickly as possible. Thank you for letting us know.
So I ordered a pair of glasses in December of 2025. My glasses were delivered to the wrong address I did not send them to i went back to talk to someone and no one would answer the customer service phone number I called repeatedly. I have I have screenshots of my order my order number and now I'm locked out of my account they won't even let me in my account telling you I never had one don't order from these people if something gets screwed up they will not compensate you or look out for you in any way.
Reply from ABBE Glasses2026-05-29
We would truly like the opportunity to investigate your order and help resolve this matter. Please send us a private message with your order number and the email address used for your purchase, along with any screenshots you have. Our team will review the delivery details and account issue carefully and work to provide an appropriate solution.
I was not happy with my service from here. My glasses never arrived even though it said it did not sure if I will try to order again from this place or not and was not happy that customer service takes a couple hours to respond.
Reply from ABBE Glasses2026-05-29
We would sincerely appreciate the opportunity to look into your delivery issue and do more to make this right for you. Please contact us with your order information, and we will be glad to assist you as soon as possible.
Update. I did get my glasses but, I didn't find them right away because whoever delivered them, just threw them in my yard. They were there for about 2 weeks before I found them. The glasses were nice.
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I placed an order with Abbe. Tracking said that my glasses were delivered. I never got them. I tried calling customer service, there was no one to answer the phone. I sent an email and no one responded to my email. I feel like this company is a scam. I will never order from them again. I never got my glasses or my money back. I do not recommend this company.
Reply from ABBE Glasses2026-05-29
We would like to reach out to you directly to offer our assistance and do more to make up for this disappointing delivery experience. Please contact us with your order number, or respond to our message, so our team can assist you further.
GREAT!! I have been using Abbe glasses for a few years now. They have a good choice of frames and prescription is always spot on. I highly recommend them to anyone who purchases their glasses online
Love, love, love! Ordering my glasses from here! I always find what I need I always find unique glasses and I've never had any trouble! Definitely recommend getting your glasses here!
Normal-good quality, May have delivery issue for Australia
I had multiple shops from this online shop and in most cases the glasses were good. The frame was a bit tight in two cases. For Australia, it may take up to one month to deliver! 2-3 weeks in other cases.
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