We are so happy to hear that you had an excellent experience with us from start to finish! It's wonderful to know that our booking process, pickup, and staff contributed to a smooth and enjoyable start to your adventure. We're also delighted that the motorhome met your expectations for cleanliness, comfort, and reliability throughout your journey across the USA and Canada. Your kind words about our vehicle quality and outstanding customer service truly mean a lot to us. We appreciate your recommendation and look forward to welcoming you back for another memorable motorhome adventure!
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Arne · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
伟大的
很棒 - 尽管存在一些技术困难,总体来说非常好
Road Bear RV 回复2026-08-05
We're so glad you had a very good experience despite the technical difficulties. We appreciate your understanding!
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Bart · 写过 6 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
良好的租赁服务
Road Bear RV 回复2026-08-03
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
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Carlos · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
正如广告中所宣传的,高品质房车完好无损。
我正在寻找一辆状况良好的优质房车。他们绝对做到了。房车状况良好,服务也很棒。
Road Bear RV 回复2026-08-03
We are so pleased to hear that our RV met your expectations for excellent condition and that our service was great. We appreciate your kind words!
We appreciate your feedback and are glad to hear you had a good trip overall. We understand your concerns regarding the additional fees for amenities like the generator and mileage. We are always reviewing our pricing structure to ensure it aligns with our customers' expectations and provides the best value.
D
Damian Conway · 写过 9 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
很棒的员工
很棒的员工,很棒的车辆
Road Bear RV 回复2026-07-27
We're so happy to hear you had such a positive experience with our team and our vehicles. We truly appreciate your kind words!
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Timothy · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
并不是真正的优质租金
并不是真正的优质租金。旧且大量使用。考虑到价格……再也不会了。
工作人员也不是很积极。
Road Bear RV 回复2026-07-27
We are truly sorry to hear that your rental experience did not meet our expectations regarding its condition and our staff's service. We are reviewing your feedback to improve our offerings and team motivation.
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Emily · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
可爱的团队
团队很友善,合作愉快,服务很好,强烈推荐
Road Bear RV 回复2026-07-27
We are so happy to hear you had such a positive experience with our team and services. We truly appreciate your kind words and recommendation!
Thank you for sharing your feedback. We’re glad the pickup, drop-off, and RV were generally positive, but we understand your disappointment with the condition of the vehicle and the lack of responsive roadside assistance during the tire issue. Your comments regarding the service and overall value have been shared with our team for review.
We appreciate your positive feedback regarding our customer service and the overall value of your rental. We are concerned to learn about the issues you encountered with the water tank and the refrigerator during your trip. We are actively investigating these matters to prevent similar occurrences for future rentals.
We're so happy to hear that your Pick Off went smoothly and that our detailed explanation of the RV was helpful. It's wonderful to know you found everything clean, in excellent condition, and of very good quality. We are delighted you had a wonderful time and would book with us again!
We're so happy to hear you enjoyed our well-maintained RVs and excellent customer service. We truly appreciate your kind words and look forward to welcoming you back for future trips!
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Alexander · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
一切都运转良好!
当我们遇到问题时,服务很好,支持也很好!
Road Bear RV 回复2026-07-20
We're happy to hear our service and support were helpful when you had a problem. We appreciate your kind words!
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Avi · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
服务好
服务好,房车好
Road Bear RV 回复2026-07-20
We're so glad to hear you had a positive experience with our service and RV. Thank you for your wonderful feedback!
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Aaron · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
这是一辆很棒的房车和接送服务……
这是一辆很棒的房车,接送非常顺利。真的很棒的体验,强烈推荐
Road Bear RV 回复2026-07-17
We're so happy to hear you had a great RV experience and found the pickup and drop-off seamless. We truly appreciate your high recommendation!
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Chisung · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
工作人员的解释是……
工作人员的解释不够充分,所以没有帮助。
Road Bear RV 回复2026-07-17
We apologize that our explanation was insufficient. We are working to improve our team's communication to ensure clarity for all.
We're so happy to hear you had a great trip and enjoyed your stay with us! We appreciate you sharing your positive experience and your fun journey home.
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Ben · 写过 3 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
很棒的经历
Road Bear RV 回复2026-07-17
Ben, thank you for the 5-star rating! We appreciate you choosing us!
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Israel · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·
★★★★★
我们迟到了一个小时才归还,他们……
我们迟到了一个小时才归还,他们没有向我们收费。并且新车运行正常。
Road Bear RV 回复2026-07-15
We're glad to hear that your vehicle exchange was seamless and that you're satisfied. Thank you for your kind review!