Rocket Lawyer

Thank you for your response. We have forwarded these details to our Trademarks Team who will be reaching out to you shortly with a resolution. Rocket Lawyer Team

Thank you for your reply! We can confirm that you're able to get a document for free by utilizing one of our Trial options. While they do require entering card details to activate, as long as you cancel within the Trial timeframe you will not be charged. We are so sorry to hear of your disappointment with our service and hope you might reconsider in the future. You're welcome to contact our Support team who can advise on how our services and memberships work. We look forward to helping you in the future! Rocket Lawyer Team

Thank you for reaching out. We truly appreciate your interest in our website and understand your concerns. We encourage our customers to try using one of our Trials to test products to see if they might be a good fit. Our Free Trial is completely no cost, but does require card details to activate, as long as it's canceled within the Trial period. That's a great way to try things out! We hope you might reconsider using us in the future. You're welcome to contact our Support team for further details or questions you might have about what we offer. We can be reached Mon-Fri 6am-6pm PST at 877-881-0947 and by email at [email protected].

Hello Chloe, Thanks for your review, we're happy that you're happy!

Hi Geoffrey, We're happy to hear that our service helped you create a safeguarding policy for your business. Thank you for sharing your positive experience with us!

Hello Rupert, We regret to hear about your billing matter. We offer a 7-day Free Trial of our Rocket Legal plans. It requires credit/debit card information to begin, but as long as it is canceled during the Free Trial period, there's no billing whatsoever. We explain this at the time of sign up, that if the Free Trial isn't canceled within that time period, it will convert into a paid Rocket Legal Plan. We're happy to look into this billing matter with you, please respond to our information request at your earliest convenience in order for us to locate your account.

Hey Heidi, We appreciate your feedback. We're sorry the quitclaim deed process was problematic. Please respond to our information request if you'd like further assistance.

Hello Murat, We're very sorry to hear about the unexpected charge and the issues you experienced when contacting us. We do not require DOB and address for signing up. You may have been asked such questions if you were filling out certain documents that may require that type of information, though. Please respond to our information request if you'd like further assistance.

Hello Isobel, We appreciate your feedback and glad that you were able to find the document that you were needing, thank you!

Hello Clarissa, We appreciate you sharing your experience. We're happy to hear that you found our services helpful with your affidavit and information needs. Thank you for your feedback!

Hey Tina, We're happy to hear that our service was easy to use for printing documents and that the cancellation process was simple. Thank you for your feedback.

Hi KC, We're glad our document was simple for you to use! Thanks for your feedback.

Hello Bryan, We're happy to hear that our questions are clear and the product is easy to use. Thank you!

Hi Aunt Jen-Jen, We're happy to hear that our services were easy to use. We're also glad that we could provide the forms needed to accomplish your goals. Thanks for your feedback!

Hello Bella, We're happy to hear that our service was easy to use and helped you create professional-looking documents. Thank you for your positive feedback; we appreciate it!

Hi Seth, We appreciate you bringing this to our attention. We're sorry you felt the process was deceptive and that you had to enter payment information to get the PDF. We offer a 7-Day Free Trial, which does require credit/debit card information to begin. So long as it is canceled within the Free Trial period, there's no billing. Please let us know if you have any questions or concerns at this time by emailing [email protected].

Hey Mehdi, We're happy to hear that our document generation process was easy to follow! Thank you for your positive feedback; we appreciate it.

Hi Marco, We're glad you enjoyed your experience creating your document. We appreciate your positive feedback regarding the friendly and understanding service you received when you contacted us to cancel your free trial. Thank you!

Hello Lara Abbie, We're happy to hear that updating your estate documents was a smooth experience! It's great to know that compiling everything, like your Power of Attorney and Will, felt easy and well-organized. We're glad you feel secure and worry-free. Thanks for your positive feedback.

Hello lbhzmats, We're happy to hear that our product was easy to use and simplified things for you. It's great to know you found valuable content and will use us again. Thanks!