很棒的产品
很棒的产品!而且当我遇到问题时,他们的响应非常快并且能够解决我的问题! 谢谢
Thank you for your feedback!
Run-Chicken(run-chicken.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 64 条用户评价,属于动物与宠物分类,口碑良好。81% 的评价为 4 星及以上,11% 为 1 星;商家回复了 90% 的差评。数据最后更新于 2026-08-10。
很棒的产品!而且当我遇到问题时,他们的响应非常快并且能够解决我的问题! 谢谢
Thank you for your feedback!
优秀的客户支持!这家公司反应灵敏,知识渊博,合作愉快。
Thank you for your feedback!
我一年多前购买了自动鸡门。门不能正常使用,他们免费更换了!
Thank you so much for your feedback! 😊 We’re really glad we could help and get everything sorted for you. Standing behind our products and taking care of our customers is very important to us. If you ever need anything else, we’re always here for you!
对这家公司的支持非常棒,我在使用门自动开门功能时遇到了麻烦。他们在 24 小时内回复了我的电子邮件。我的第一封电子邮件之后的每封电子邮件也都非常及时。他们帮助我解决了问题的每一步,直到问题得到解决
Thank you so much for your kind words! 😊 We’re really glad we could help you get everything working smoothly. Our team is always here to support you every step of the way, so don’t hesitate to reach out if you ever need anything in the future!
这是我第二次联系客户支持:第一次是几年前,他们向我发送了新的门装置,直到今天,因为应用程序不再适合我的旧门 始终获得我需要的帮助 良好的客户支持和非常积极的响应
Thank you so much for sharing your experience! 😊 We’re always here to help and committed to supporting our customers every step of the way. If you ever need anything in the future, don’t hesitate to reach out!
我们这个自动门已经有几年了,我的表现非常好。 我借此机会升级到蓝牙版本,这是一个简单的换出过程。 我们的鸡来去无忧。
We are happy to hear this!
我在尝试对这扇门进行编程时遇到了很多麻烦。 这位回复我的电子邮件请求的代表给了我一个立即解决编程问题的链接。
Thank you for your feedback! We are happy to help.
客户服务代表在不到 24 小时内回复了我。他们很有礼貌并提供帮助,让我的门再次运转。我非常感谢! 谢谢!
Thank you so much for your kind feedback! 😊 We’re really glad to hear our team was able to get back to you quickly and help get your door running again. Providing courteous and helpful support is very important to us, so we truly appreciate you taking the time to share your experience. If you ever need anything else, we’re always here to help!
我有一扇巨大的门,我认为它是一扇很棒的门。我唯一的抱怨是门上有通风孔,这意味着在冬天它会让一股气流穿过,并且不能像实心门那样使鸡舍保持温暖。现在夏天很适合,但冬天很糟糕。
Thank you for your feedback! 😊 We’re really glad to hear you’re happy with the Giant Door overall. The vented design is intended to provide opening and closing of the door, but we understand how that can be less ideal in colder weather. We suggest adding a wind barrier or creating a small enclosed area inside the coop to help reduce direct airflow while still allowing the door to function properly. We truly appreciate you sharing your experience, and if you ever need support, we’re always here to help!
很棒的门和很棒的客户服务。 我必须联系他们,因为我无法对我的门进行编程,并发现他们的新应用程序更新与门不兼容,直到他们得到修复。我给他们发了电子邮件,他们回复得很快。我把它修好了,他们的反应非常快。
Thank you so much for your feedback! 😊 We’re glad to hear you’re happy with the door and that our team was able to help you quickly. We appreciate your patience regarding the app update, and we’re happy everything is now working smoothly for you. If you ever need anything else, we’re always here to help!
我对我的“跑鸡门”非常满意。 然而,我确实遇到了问题,并联系了客户支持寻求帮助。 不到一个小时,艾米丽就联系了我,并告诉我解决问题的步骤。我对如此快速和友好的回复感到惊讶! 我向任何质量和客户支持的人推荐该产品!
Thank you so much for your kind words! 😊 We’re really glad to hear you’re happy with your Run Chicken Door, and that Emily was able to help you quickly. Providing fast and friendly support is very important to us, so your feedback truly means a lot. If you ever need anything else, we’re always here to help. Thanks again for your recommendation!
这个产品太棒了。 每天工作了 2 年,之后我不得不安装 2 节新的 AA 电池。 可靠,您无需考虑或检查。
Thank you for your feedback!
我的驱动装置在购买大约两年后坏了。 我给客户服务部发了电子邮件,询问是否可以以少一点的钱购买翻新设备。 他们给了我一个折扣代码和免费送货! 我很震惊。 他们不必这样做。 我对他们的产品和客户服务感到满意。 谢谢
Thank you so much for sharing your experience! We’re really sorry to hear about the issue with your drive unit, but we’re glad our team could help make things right. It means a lot to us that you took the time to reach out, and we’re always happy to support our customers however we can. We truly appreciate your kind words and continued trust in our products and service. It really makes our day! 😊
他们以不同的方式回复我以提供帮助。非常适合做生意的公司。 谢谢!
Thank you!
我在更换自动门电池时丢失了一颗螺丝。我将其中一颗螺钉的照片发送给客户支持,他们帮助我找到了替换件。 我本来希望从 Run Chicken 购买,但他们不提供替换零件。
Hi, Thank you for your review. I’m sorry to hear about the missing screw. Unfortunately, we don’t offer individual replacement parts for sale at this time. That said, it’s great to hear customer support was able to help you identify a suitable replacement.
我的门已经使用 1 个月了,效果很好。然而,当我去下载固件更新时遇到了一些麻烦。我尝试自行排除故障,但没有成功。我联系了客户支持,他们很快做出了回应,并提供了解决问题的说明。我对其他业主的建议是跳过尝试自己解决问题的部分,而直接联系客户服务。他们的反应令人耳目一新,而且非常乐于助人。
Thank you so much for sharing your experience! 🐔 We’re really glad to hear the door has been working great for you, and that our support team could quickly help resolve the issue with the update. Your advice is spot on. We’re always here to help and happy to jump in whenever needed. We truly appreciate your support!
我在对两扇 T50 鸡门进行编程时遇到问题,因此联系了支持团队。他们的电子邮件很容易理解,并为我提供了如何重新编程的精确步骤。第一次就成功了!我拥有这两扇门已经快三年了,我一直对它们的性能和易于教学感到非常满意。
Hi, thank you so much for your kind words! 😊 We’re really glad to hear our support team was able to help you quickly and that the instructions worked right away. That’s exactly what we strive for. It’s also great to know your T50 doors have been performing reliably for nearly 3 years! We truly appreciate your continued support and are happy to have you as part of the RUN-CHICKEN family 🐔💛
我已经拥有两扇“Run-Chicken”门大约四年了。 我的鸡笼里有一只通向它们的奔跑,然后一只在奔跑中让它们到院子里。我使用计时器选项而不是光传感器,因为鸡舍/跑道所在的区域相当阴暗,我必须根据季节更改计时器。 多年来我更换计时器没有任何问题。 然后我从 Android 手机换成了 iPhone,并在手机上下载了新的 Run-Chicken 应用程序。 突然间我无法更改计时器。 我什至尝试使用我的旧手机和应用程序,认为这会有所帮助。经过多次令人沮丧的尝试和失败后,我向 Run-Chicken.com 发送了一封电子邮件,表达了我的困惑,开头是“WTF”。 艾米丽很快做出了回应,通过简单的修复和完美运行的链接。 她很专业,而且很容易合作。 我什至为我的“WTF”开头而道歉,她一点也不慌乱。 归根结底,这是用户错误(通常是我的错误),现在我的门功能正常。 Emily 非常棒,经过 4 年的暴露,两扇门都像第一天一样工作。 喜欢这个产品,而且客户服务非常出色。 谢谢艾米丽给我一个简单的解决方案,让我放心了。 抢
Hi Rob, Hi, thank you so much for sharing your experience! 😊 We’re really happy to hear that your doors have been working reliably for over 4 years. That’s exactly what we aim for. It’s also great to know Emily was able to quickly help and get everything back on track. Thanks again for your kind words and for being a long-time part of the RUN-CHICKEN family 🐔💛
我的鸡门根本无法工作,艾米丽让我尝试了一些方法让它工作,但没有任何效果。她确定存在无法修复的内部问题。她以较低的价格提供了一套新设备,我购买了它。非常感谢!
Hi, thank you for sharing your experience! 😊 We’re sorry to hear the original door couldn’t be repaired, but we’re glad Emily was able to assist and find a solution for you. We always aim to make things right as smoothly as possible. We truly appreciate your understanding and support, and we hope your new unit serves you perfectly! 🐔
糟糕的、价格过高的产品。我有t50门,无法编程。我不得不重新编程以适应夏令时,但它没有注册正确的时间,而且编程的过程绝对是最糟糕的。我也有喂食器,我的鸡浪费的饲料量是不真实的。我联系了客户服务人员,他们建议我在底部放一块木头来“挡住食物的花”。对于我为这些产品支付的金额,我希望它们能够更好地发挥作用。
Hi, please tell us your customer support ticket number, so we can make it right for you?
共 64 条符合条件的评价