Run-Chicken（run-chicken.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 64 条用户评价，属于动物与宠物分类，口碑良好。81% 的评价为 4 星及以上，11% 为 1 星；商家回复了 90% 的差评。数据最后更新于 2026-08-10。
门的结构很棒，我真的很想支持美国制造的产品/公司，所以我花了很多钱买了这个，而不是便宜的亚马逊东西。我们非常担心门可能会夹住鸡脖子，并对防夹功能感到兴奋。防夹模式在缩回之前推得太用力，更糟糕的是，在触发防夹后第二次尝试关闭时，它在再次触发时只是保持压力而没有缩回（这是最大的问题，因为我们最近有一只鸡因类似的操作而去世）。这似乎是防夹模式的预期操作。对此感到失望，因为担心伤害鸡，我们试图在收到产品后几天内退回产品，但被告知我们不能，因为我们没有原始包装来退回它。这次经历非常令人失望，因为我真的很想支持该公司。
我订购的鸡门——广告上说很贵——到货时有缺陷。我立即要求退款，因为我不能再信任这家公司。 首先，他们表现得好像根本找不到我的订单。经过三次尝试和多封电子邮件才让他们确认购买。然后他们坚持让我把门送回他们的地址，并提供了需要照片的说明。我遵循每一步，将照片发送到电子邮件，然后将物品和照片放入盒子中。 之后，他们仍然没有明确给我退货文件。当我索要退货单时，他们告诉我：“这是发送地址。”退回斯洛文尼亚的运费为 25 欧元——加上我最初从他们那里收到的有缺陷的产品。 这是一次可怕的经历。不要相信这家公司。如果您想避免此类问题，请选择亚马逊。
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to receive a product that doesn't work as expected, and we sincerely apologize for the inconvenience. Regarding the return process, we strive to provide clear instructions and respond as quickly as possible. If there was any confusion or delay in locating your order or providing return information, we're truly sorry. We appreciate you following the requested steps and understand your concerns about the return shipping cost. We value your feedback, as it helps us improve both our products and our customer support. Best regards, Run-Chicken Team
我们有三扇门，每扇门都运转良好。 我们的鸡舍地板很脏，门的环境充满挑战，但现在已经完美运行了近 2 1/2 年。 让我们有信心在每个日出时打开，在每个夜晚关闭以确保安全。 两个月前我不得不打开电池和电机舱来更换电池。 尽管有相当多的灰尘和蜘蛛网，门还是按照我上面所说的操作，我保证会更勤于清洁。
Thank you so much for your wonderful feedback! We're delighted to hear that your three RUN-CHICKEN doors have been performing so reliably for nearly 2½ years, even in the challenging conditions of a dirt-floor coop. It's great to know they give you the peace of mind that your flock is safely let out each morning and securely closed in every night. We also appreciate you sharing your maintenance experience. A quick battery change and occasional cleaning can go a long way, especially in dusty environments, and we're happy to hear your door continues to operate perfectly. Thank you for choosing RUN-CHICKEN and for trusting us to help protect your flock. We truly appreciate your support and wish you many more years of reliable service! 🐔
我们已经有7润鸡门很多年了。 最近我们购买了F80喂料机。我们联系了客户服务部门以获取缺失的部件。 他们立即处理这个问题。我们非常高兴，并且将来肯定会购买更多。
Thank you so much for your continued support! It means a lot to us that you've trusted RUN-CHICKEN for so many years and have seven of our automatic doors. We're also thrilled to hear you're enjoying your new F80 Feeder. We're glad our customer support team was able to quickly resolve the missing part issue for you. Providing fast and helpful support is something we strive for every day. Thank you again for your kind words and for being a loyal customer. We truly appreciate your trust and look forward to serving you for many years to come. Wishing you and your flock all the best! 🐔
去年，由于忘记关闭鸡舍，我们失去了 3 只鸟，因此我们决定不再依靠体力劳动来保证鸟儿的安全 - Run Chicken 的自动门改变了游戏规则。门运转良好，应用程序也不断升级，随着时间的推移，效果会更好。 当我们的一扇门最近出现故障时，即使我们已经过了保修期，该公司还是以折扣价帮助我们更换零件。强烈推荐。
Thank you so much for sharing your experience and for your kind words! We're very sorry to hear about the loss of your birds, but we're glad our automatic doors have been able to give you greater peace of mind and help keep your flock safe since then. It also means a lot to hear that you've noticed the improvements we've made to the app over time. We're continuously working to make it even better based on feedback from customers like you. We're happy we could help with your replacement part as well. Thank you for your trust, your support, and for recommending RUN-CHICKEN. Wishing you and your flock all the best! 🐔
跑鸡支持：复制、粘贴、忽略、重复 仅一颗星，因为零不是一种选择。 跑鸡的客户支持很可能是我遇到过的最无用的客户服务体验。这不是客户支持。这是一个带有人类名字的自动循环。 我联系了跑鸡，因为我的门巨人才一年多，就无法再正确编程了。在线调度程序成功与门通信，但编程时间大约相差两个小时，这表明存在时区问题。新的应用程序根本不与门通信。我在第一封电子邮件中清楚地解释了这两个问题。 接下来的几天里，Run Chicken 不断地向我发送完全相同的通用编程指令，但似乎几乎忽略了我写的每一个字。 我确认我的门有一个物理按钮。我一步步解释了编程过程。我描述了使用网站时的灯光、蜂鸣声、成功响应，以及使用应用程序时完全没有响应。我发送了显示我的应用程序设置的屏幕录像。然后我发送了一段视频，显示门正确进入编程模式。 一切都不重要。 他们没有解决实际问题（应用程序无法运行且网站使用了错误的时间），而是继续要求我证明我遵循了说明。在我提供了所要求的证据并再次解释门毫无问题地进入编程模式后，他们的回应是告诉我使用该应用程序并再次粘贴相同的说明。 令人印象深刻的是，他们在不回答所问问题的情况下竟然能够始终如一地做出回应。 问题从来不是我不知道如何按下按钮。问题从来不是门无法进入编程模式。问题是 Run Chicken 的编程平台无法正常工作，而且他们的支持部门似乎不愿意或无法解决除了复制和粘贴标准响应之外的任何问题。 这是特别不可接受的，因为该产品应该保护活体动物。门比预定时间提前大约两个小时关门并不是一个小不便。客户不必照顾自动牲畜门，因为制造商无法维持可靠的编程方法，也无法在软件出现故障时提供有效的技术支持。 Run Chicken 还更改了其编程平台，但没有向现有客户提供清晰、一致的沟通。我之前被告知不要使用该应用程序，因为它不起作用，而是使用该网站。现在我被告知不要使用该网站并使用新的应用程序 - 这也不起作用。当我询问我实际上应该依赖哪个平台以及他们打算如何解决问题时，他们只是再次发送了说明。 没有技术诊断。没有承认明显的时区问题。没有有意义的故障排除。没有升级。不建议维修或更换。一遍又一遍地重复同样的预设回复，就好像顾客最终会精疲力竭并离开。 产品的可靠性取决于其背后的公司。根据这一经验，当跑鸡门无法正常工作时，客户可能会面临昂贵的红色面板、无用的应用程序、相互矛盾的说明以及将阅读理解视为可选的客户支持部门。 我不会向任何需要可靠自动门的人推荐 Run Chicken，或者希望有人在出现问题时读取他们的信息的人。
Hi, Thank you for taking the time to share such detailed feedback. We sincerely apologize for the frustration you've experienced and understand why this has left you disappointed. We appreciate you explaining the issue so thoroughly. Our goal is always to provide helpful, personalized support, and we clearly fell short in this instance. We also understand the importance of having a reliable automatic door, especially when the safety of your animals depends on it. Thank you for bringing this to our attention. Feedback like yours helps us identify areas where we need to improve, not only our software but also our support process. We appreciate your patience, and we'll do our best to resolve this issue as quickly as possible. Our customer support will contact you and find a solution for you. Kind regards, The RUN-CHICKEN Team
高品质的伟大产品，我就是喜欢应用程序连接！让我们更容易照顾我们的小群。 很棒的客户服务，非常快而且总是乐于助人且友好！ 特别感谢艾米丽的帮助。 热切等待更多产品，尤其是具有同样酷设计的饮水机😉
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're loving the quality of our products and that the app connection has made caring for your flock even easier. Your kind words about our customer service mean a lot, and we'll be sure to pass your compliments on to Emily. She'll be delighted to hear them! And we love your suggestion about a matching water dispenser. 😉 We'll definitely share your feedback with our team. Thank you for being part of the Run-Chicken family, and we can't wait to bring you more exciting products in the future!
这本来是一个五星级的评论，我认为这是一个很棒的产品，所以我买了三个。一开始它是一个很棒的产品。但现在他们已经更改了手机应用程序，除非有互联网连接，否则您无法使用它。应该不需要连接到互联网，因为它使用蓝牙连接到门。但如果没有互联网连接，该应用程序将无法启动。尽管旧版本的应用程序确实有效。你不能把东西卖给美国的农村人，并期望他们能够在鸡舍里有互联网连接。第二个问题是，该应用程序现在显示鸡舍门电池的电量为 0%，而实际上它是满电量的。该应用程序认为已经过去了足够的时间，您应该更换电池，并开始对您撒谎，说随着时间的推移，电池电量百分比越来越低，直到它告诉您电池电量为 0%。但它却显示出足足四伏的电压。并且仍然工作正常。我不想要一个对我撒谎的应用程序。这没有任何帮助，当然也无助于赢得信任。你们需要构建一款像样的应用程序或恢复旧的应用程序。你让你的产品对我来说毫无用处。给男人什么？你本来有一个真正伟大的产品在那里，直到你毁了它。
Hi, Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We'd just like to clarify one important point: our door does not require a Wi-Fi connection to connect to the app. The connection between your phone and the door is made via Bluetooth, so you can configure and manage the door even without Wi-Fi at your coop. An internet connection is only needed for certain app-related functions, such as downloading or updating the app, but not for communicating with the door itself. We truly appreciate your feedback, as it helps us improve both our products and the app experience. Thank you for giving us the opportunity to make this right.
已经很多年了，我们在法国的农场有 6 个运行的鸡门，仍然很高兴，所有的都运转良好，不像其他地方的中国东西，你应该避免。如果您需要的话，这质量很好，服务也很好
Thank you so much for your kind words and for being a valued RUN-CHICKEN customer over the years! ❤️ We're thrilled to hear that all six of your doors are still working reliably on your farm in France. It's especially rewarding to know that our focus on quality and durability has made a difference for you. Thank you as well for highlighting our customer service. It truly means a lot to our team. We appreciate your trust and support, and we wish you and your flock many more years of happy chicken keeping! 🐔
我对 Run Chicken 支持的体验非常棒！自动门工作得相当稳定，然后我的 T50 自动门上的齿轮传动出现了问题（与鸡相关，而不是机械），我通过电子邮件收到的客户支持引导我解决了问题。我的支持人员对我应该做的事情迅速而彻底。
Thank you so much for your wonderful feedback! ❤️ We’re happy to hear our support team was able to walk you through the issue and help get your T50 door sorted. We always aim to be prompt, clear, and thorough, so your kind words mean a lot. Thank you for choosing RUN-CHICKEN, and we wish you and your flock all the best! 🐔
我们的鸡门每天晚上准时打开和关闭。到目前为止一切都很好，我们很高兴我们的鸡在晚上很安全。
Thank you for your great review! ❤️ We're delighted to hear your RUN-CHICKEN door is opening and closing right on schedule and helping keep your chickens safe every night. That's exactly what we designed it to do! Thank you for choosing RUN-CHICKEN, and we wish you and your flock many happy and worry-free days ahead. 🐔
首先 - 他们将自动鸡喂食器用巨大的石灰绿色字体列为“有库存”，同时在描述中用小字体写着“2-3周预订”。 第二 - 经过 4 周的等待，喂食器坏了。门安装不正确，无法打开或关闭。我必须自己修复它。我只知道，为了更换它，需要与这家盗版公司进行数周或数月的沟通才能获得新的。这是我的错误。 第三 - 一星期后，我的鸡成功破门了！他们立即啄断了齿轮/铰链。 这个喂食器并不便宜，花了一个月才收到。它坏了，我自己修好了，现在它坏了，因为它做工不好。 我还想提一下，我不知何故陷入了与其他客户的大规模连锁电子邮件中（这就是这家公司的不专业程度）。有几封来自客户的电子邮件都说了和我一样的事情——他们的喂食器在等待 4 周后就坏了，但他们正在积极尝试退货，但却被这家公司忽视了。 不要从这里订购。
Dear Nell, We're sorry to hear about your experience. First, we'd like to apologize for the extended wait time. At the time of your order, demand for our feeders significantly exceeded our forecasts, and we were unable to maintain the lead times we had originally communicated. We understand how frustrating it is to wait longer than expected for a product, and in your case, we recognize that we fell short of the standard we aim to provide. We're also concerned by your report that the feeder arrived with a malfunctioning door and later sustained damage during use. After reviewing our records, we were unable to locate any prior support request related to these issues. This means we unfortunately were never given the opportunity to troubleshoot the problem, provide replacement parts, arrange a replacement unit, or discuss a refund if appropriate. We strive for perfection in both our products and customer experience, and receiving a broken product is certainly not aligned with the standards we set for ourselves. Had we been made aware of the issue earlier, we would have wanted to investigate it immediately and work with you toward a satisfactory resolution. We have reviewed your order and will be reaching out to you directly to better understand what happened and see how we can help resolve the situation. RUN-CHICKEN Team
我只是想诚实地讲述我在跑鸡客户服务方面的经历。每个人都抱怨他们从跑鸡那里得到的服务。大多数反馈都是相当负面的，但我只想说艾米丽·约翰逊夫人从未让我失望。她全心全意地帮助我，并竭尽全力为我安排好一切。她及时回复并帮助我解决了我遇到的任何问题。令人惊讶的是，她的客户服务远远超出了人们所说的。她一直是我的家人和朋友。如果可以的话，我想为她个人献上一份奖励。看看她在帮助客户方面的奉献精神。跑鸡，请让更多的人像她一样为您服务！感谢艾米丽·约翰逊夫人为我们每一个人所做的一切。只是真实和尊重。我和我的家人爱你……愿上帝保佑一切
Thank you so much for taking the time to share such a heartfelt review. ❤️ Your kind words truly mean the world to us, and we'll be sure to pass your message on to Emily. She is a valued member of our team, and we're delighted to hear that her dedication, responsiveness, and genuine care made such a positive difference for you and your family. We wish you, your family, and your flock all the very best. God bless, and thank you again for your wonderful support! 🐔❤️
优秀的产品，易于设置和使用；客户服务快速协助并提供解决方案。
Thank you for your kind words and positive feedback! We're delighted to hear that you found our products easy to set up and use, and that our customer support team was able to assist you quickly and effectively.
有编程问题。联系了艾米丽的客户支持，她的回复非常及时，解决了我的问题，谢谢
Thank you for sharing your experience.
对这家公司和这扇门感到非常兴奋。不用再担心 - 这扇门每天都会按时将他们关起来并让他们出去。每天少做一件事！！！！
Thank you for this wonderful feedback!
他们用专业的方法引导我解决了技术故障/说明
Thank you for your lovely feedback.
我购买了旧型号的 T50，它正常工作了一年半，然后开始出现故障（大沙尘暴后微处理器出现问题）。 我购买了一台新驱动器，但我的旧型号已不再生产，因此我更新为蓝牙驱动器。 长话短说，光传感器不起作用。我联系了客服，他们从字面上说，光传感器不工作是正常的，而是使用 GPS 模式。 对不起，我花钱买了一个光传感器，光传感器在我的旧型号上工作得绝对完美，除了有缺陷的产品之外，光传感器绝对没有理由不能在新型号上工作。 该应用程序也很糟糕，它迫使你至少延迟 15 分钟，结果是，与我的旧型号相比，新型号的鸡被困在鸡舍里的时间多了 15 分钟，导致啄食问题。如果客户愿意，可以让他们选择 0 延迟，这很难吗？ 这篇评论将保持负面，直到运行鸡更新并修复他们糟糕的软件并使我的门按预期工作。除了糟糕的有缺陷的软件或明显有缺陷的传感器之外，没有其他原因导致我的门无法正常工作。 我再说一遍，如果我的旧门灯传感器工作正常，那么新的门灯传感器就没有理由不工作。 我给 2 颗星而不是 1 颗星，只是因为他们为我购买新驱动器提供了 30% 的折扣，对于无法按照承诺和广告宣传的产品来说，这仍然是 70+ 欧元。
Hi, thank you for taking the time to share your detailed feedback and for being a long-time customer. We're sorry to hear that your experience with the Bluetooth drive has not met your expectations, especially after having such a positive experience with your original T50 door. We appreciate your comments regarding the light sensor, app functionality, and delay settings. Customer feedback plays an important role in the continued development of both our hardware and software, and your suggestions have been noted and shared with our team. Thank you again for sharing your experience.
使用 3 年后，我的 T50 门的控制器/开关板停止工作。 我测试了电机，它仍然可以工作，但是设备无法工作，并且控制器上的按钮没有任何反应。我给 Run-Chicken 发了电子邮件，第二天收到回复，告诉我该产品只有一年保修，但如果我向他们发送收据副本，他们会给我 30% 的折扣，购买新的门驱动装置。驱动单元是系统中最昂贵的部分——在他们的网站上，一扇新门的售价为 130 美元，新驱动单元的报价为 109 美元，但享受 30% 的折扣后，价格仅为 79 美元，而且免运费。 尽管三年后失败了，但这是一个非常好的产品，而且客户服务也非常好。
Thank you for sharing your experience and for being a valued Run-Chicken customer for the past three years! While we're sorry to hear that your drive unit eventually stopped working, we're glad our support team was able to assist you and provide a solution. We truly appreciate your understanding and your kind words about both our product and customer service. Thank you for your continued support, and we wish you and your flock many more happy years ahead!
共 64 条符合条件的评价