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Saltwaterfish.com

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关于 Saltwaterfish.com

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网站
saltwaterfish.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
10 条评价
差评回复率
26%(11/42 条)
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商家自述

Saltwaterfish.com 是购买优质海水鱼、珊瑚、无脊椎动物、活石和相关用品的首选。Saltwaterfish.com 还为海水鱼爱好者提供论坛、新闻和养鱼建议。拥有15天保障和超过18年的经营历史,saltwaterfish.com 是爱好者们寻找优质海洋生物的地方。

Saltwaterfish.com靠谱吗?

Saltwaterfish.com(saltwaterfish.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于动物与宠物分类,口碑良好。78% 的评价为 4 星及以上,17% 为 1 星;商家回复了 26% 的差评;近 12 个月新增 10 条。数据最后更新于 2026-09-02。

用户怎么说

天哪……这家店是最烂的!!!

我的天...这地方是最烂的!!!! 我为了拿他们的奖励,从他们那儿买了400美元的东西,结果两次都给我发了死鱼(Naso Tang),说是'额外奖励',因为我多花了钱在他们网站上。他们所做的只是退了我25美元——那是他们收的一条118美元鱼的退款,这条鱼是激励我再在他们网站上消费200美元的...而他们真正应该做的是给我再发一条活的Naso Tang!!! 不仅如此,我订的每只珊瑚都收到了frag(小片段),而原本应该是全尺寸的珊瑚(没有任何关于frag的说明)。他们还给我发了一只Favites珊瑚的frag,看起来和他们发给我的Favites完全一样,却声称这是Red/Orange Acan(和Favites完全不像)。我还认为他们用荧光漆给这些珊瑚上色,因为荧光在几天后就开始脱落(水质完全平衡的情况下)。远离他们!!!! 完全是骗人的!!!!

Saltwaterfish.com 回复2022-09-16

Mr. Mauro placed an order 8/22/2022. It was shipped and delivered as scheduled on 8/23/22. Mr. Mauro reported that one coral was missing (Duncanopsammia) and that a coral they did not order (“Green Whiskers”) was included. We asked for and received photos from Mr. Mauro and upon review Mr. Mauro did receive the Duncanopsammia he ordered. Green Whiskers is a common named used for this species and was identified as such on the bag. Our customer also reported that another coral (the Acanthastrea) was incorrect. Again, via photo confirmation, our customer service manager confirmed it was the correct species, but also proactively advised Mr. Mauro that the coral did not look well as the tissue was not expanding as it should upon recovery from shipping and acclimation. Mr. Mauro then placed a new order on 8/24 that included a promotional $25 Naso Tang. Unfortunately, it was DOA (dead on arrival). Although we do not offer guarantees for promotional marine life; we did offer Mr.Mauro a free replacement in the interest of customer service. Guarantee coverage information is stated on our website as well as in our promotional emails. We did ship a replacement, as a courtesy, and included another Acanthastrea, as a courtesy, since our customer insisted that they received the incorrect species. Unfortunately, the replacement Naso Tang arrived DOA again. Mr. Mauro then demanded another replacement to be sent or an equivalent fish be sent. He also stated all of the animals he had received to date were too small. Mr. Mauro also claimed that we, in his own words, “paint these corals with fluorescent paint”. As any aquarist knows, this is impossible to do since the fleshy surface would immediately die. Mr. Mauro was simply seeing a normal healthy vibrant coral.

海水鱼真是让人爱不释手……我的订单…

海水鱼真是让人爱不释手……我的订单在德州滞留了,估计是搁在装卸平台上。差点全军覆没。店主他们竭尽全力把每一条鱼都补发了。谢谢你们,干得漂亮!!!

简直太省心了!

The web site makes it very easy to purchase Saltwater Fish, and very easy to spend your money….lol. The sizes seem to be very accurate. Also, I like the shipping experience where you have the option of FedEx holding your package at the hub for pick up. Saves your creature from bouncing around on the delivery truck for hours. My hub is 2.5 miles from my home and I actually pick up on my way home from work……I work 7pm to 7am.

FedEx 发货被延误了

FedEx 把我的包裹延误了,我打电话给客服,他们说下次我在家时会重新发货。真恨 FedEx 把我的鱼和清洁 crew 都弄死了。但当我联系 Saltwater Fish 时,我聊到的客服人员都特别棒,也很贴心。他们的服务无可挑剔。他们不会让你失望,但 FedEx 会。

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