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购物与时尚

Scacto

商家已认领

320 条评价

3.8320 条评价
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关于 Scacto

数据更新
网站
scacto.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
223 条评价
差评回复率
17%(15/89 条)
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商家自述

Body confidence community and online intimate apparel marketplace featuring our exclusive brand

以上内容由商家自行提供,未经平台核实。

Scacto靠谱吗?

Scacto(scacto.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 320 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:71% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 17% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the stylish clothing designs, premium fabrics, and the exceptionally helpful customer care team that handles inquiries daily. Many consumers state that the apparel matches online photographs well, offering great value and smooth order updates. People are especially happy with how quickly support resolves sizing exchanges when items do not fit correctly. However, some people mentioned issues with unexpected shipping delays and prolonged communication gaps when tracking missing packages. A few other people also felt that the actual items received did not match online photos, featuring disappointing fabric quality or incorrect measurements.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Avoid at all costs

Sold me a defective dress that was poorly constructed and not at all how it was pictured or described on their website. Have been attempting to return it for nearly 3 weeks, and they have stopped responding to my emails, which is the only way they allow you to contact them regarding returns. I have had to file a case with PayPal. Scacto actually offered to give me an 80% refund without having me send the dress back, as they know it’s bad and don’t even want it. DO NOT give this company your money. Not worth the hassle, and your item will be defective anyway. A textbook illustration of “what I ordered vs what I got.”

This was my first purchase with Scacto

This was my first purchase with Scacto, but it will not be my last. I ordered a dress, and it was delivered to me super-fast. The dress is gorgeous and great quality. I reached out to the company to do an exchange because the dress was big, and I wanted a smaller size. The company got back to me right away and helped resolve my issue. Excellent customer service.

Beware the monthly subscription

After placing items in the cart and going to check out it’s easy to miss the small print agreeing to sign up for a $25 per month membership subscription. Shoddy deception for a company apparently selling stylish clothing.

Scacto 回复2025-08-27

Hi, thank you very much for sharing your concern with us. We’d like to kindly clarify that our website does not have any subscription or membership program, and it is not possible for us to charge recurring monthly fees. At checkout, customers only pay for the product, shipping (if applicable), and taxes. The only optional extra is a small shipping protection fee, which can be added by choice and is always a one-time charge per order. If you’ve seen a $25/month membership fee on your statement, it may be due to a misunderstanding or an error from your payment provider. Please don’t hesitate to reach out to us at [email protected] with your order details so we can assist you right away. We truly appreciate your feedback and the chance to clarify this. Transparency and trust are very important to us, and we want you to feel completely confident when shopping with us.

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