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ScentBox, Inc.

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103 条评价

4.3103 条评价
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关于 ScentBox, Inc.

数据更新
网站
scentbox.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(14/14 条)
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商家自述

SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee.Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.

以上内容由商家自行提供,未经平台核实。

ScentBox, Inc.靠谱吗?

ScentBox, Inc.(scentbox.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 103 条用户评价,属于美丽与健康分类,口碑良好。83% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team, noting extremely quick and friendly responses whenever they reach out with questions or concerns. People also love the wide selection of luxurious fragrances, beautiful packaging, and practical travel sizes that make discovering new scents a genuinely fun experience. However, some customers also noted frustrating issues with shipping delays and occasional delivery problems that unexpectedly disrupted their monthly shipments. A few reviewers were dissatisfied with receiving incorrect items, damaged atomizers, or experienced unexpected difficulties trying to manage their ongoing subscriptions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

All but the last delivery was on time

All but the last delivery was on time, and the scents were as chosen. There was a problem not with Scent Box, but with the post office for delivery. After several failed attempts at calling the local post office, I called Scent Box, and they were very friendly and understanding. They had another order shipped out immediately. This is a great company in a world now of not-so-great companies!!

I just got my first ScentBox and i have…

I just got my first ScentBox and i have to say they blow scentbird out of the water. I canceled theirs after i got my firat delivery. The fragrances are so much better and you dont need to pay for cases they come in great twist up cases. I also got a few surprise discount cards for popular companies that came with it. I will totally be keeping this subscription going.

I have been a ScentBox subscriber for over a year! Great customer service!!

I have been a ScentBox subscriber for over a year. I enjoy the change to try a perfume put before purchasing a full bottle! Having the ability to choose what scent I receive is a great opportunity to sample scents I may not be familiar with. There was a shipping issue with my most recent shipment and the customer service was top notch, great communication and a quick fix. I would highly recommend subscribing!

Warning! Be careful. Avoid scentbox!

Placed a monthly gift subscription for my wife. Neither she nor I received the gift or any notification. Asking for an eta of the ordered gift, the response was that they’d sent my wife 5 notifications to activate the gift over 5 days. Since I was never told this activation from my wife was needed and it was a surprise birthday gift, I didn’t know to warn her to check spam for the notification. Found it; tried to “activate“; nothing worked. Sent multiple emails to sent box to no avail. Seems very much like a scam intended to trap customers. Strongly advise avoiding this company.

ScentBox, Inc. 回复2026-09-04

We're very sorry you had gift subscription issues. This obviously seems frustrating, so we're working to improve our gift subscription experience in the future.

I ordered my monthly subscription & it…

I ordered my monthly subscription & it never came . I keep reaching out to customer service but no reply . Such a ripoff

ScentBox, Inc. 回复2026-09-04

Thank you for bringing this to my attention, this is definitely not the type of service we want to provide. I've used your feedback to our shipping and logistics offerings to make sure these types of issues don't happen.

I picked 3 scents for one month and…

I picked 3 scents for one month and they chose to send me none of what I chose i guess i got overstock. I would not recommend this site very unsatisfied will be switching to scentbird ASAP. I want to use stronger words but trying to keep my cool DO NOT ORDER FROM THIS SITE!!!!!!!!

ScentBox, Inc. 回复2026-09-04

We're sorry you had issues with your monthly fragrance calendar and didn't not receive the fragrances we chose. We're working on site improvements to make sure these types of issues don't continue to happen.

Very hard to cancel Subscription

Scentbox has horrible customer service and an even worse billing system. They overcharged my card several times. Beware! Very hard to cancel.

ScentBox, Inc. 回复2026-09-04

Sorry you had issues cancelling. We do currently have an instant one-click cancel within the My Account member area.

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