SCUF Gaming

Hello, Thank you for your review. We're sorry to hear that you're having issues with your controller. Unfortunately, there is no order number attached to your review so we're unable to look into this further. For direct assistance with your order, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming

Hello Justin, Thank you for your review. We're sorry to hear that you're having issues with your controller. Unfortunately, there is no order number attached to your review so we're unable to look into this further. For direct assistance with your order, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming

Hello, Thank you for your review. We're sorry to hear that you're having issues with your controller. Thank you for letting us know. we're very sorry to hear that the controller you received isn’t working properly — I know how frustrating that can be. To reassure you, there is only one shipping charge, no matter how many facilities your order ships from. You will not be billed any additional fees for replacement or split shipments. We’re here to help get this resolved as quickly as possible and would be happy to assist with getting the defective controller replaced. For direct assistance with your order, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming

Hello Rocky, Thank you for your review. We're sorry to hear that you're having issues with your controller. We do ensure that all of our controllers have a warranty, if you are having trouble so soon, our team will be more than happy to help get that taken care of for you! Unfortunately, there is no order number attached to your review so we're unable to look into this further. For direct assistance with your order, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming

Hello, Thank you for your review. We're sorry to hear that you're having issues with your controller. This is never something we want to happen! Our team is always happy to help anyway we can. Unfortunately, there is no order number attached to your review so we're unable to look into this further. For direct assistance with your order, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming

Hello Boris, Thank you for your review. We're sorry to hear that you're having issues with your controller, this is never something we want to happen. Thank you for taking the time to write down your thoughts and recommendations! This type of detailed feedback really helps us improve our products and policies. Your feedback has been passed onto directly to our team which is hard at work on creating our future products and improving our current series and policies. We thank you for remaining a SCUF user despite this issue and look forward to powering many more of your gaming experiences in the future. For direct assistance, please contact our Customer Care team using our chat widget, create a ticket, and someone will get back to you as soon as possible. Best regards, Scuf Gaming