Your go-to destination for dreamy, retro-inspired swimwear. Shop Seamolly’s wide range of bikinis, tankinis, and beach-ready styles, designed for effortless comfort and confidence under the sun. From playful prints to vintage-inspired details, find your perfect swimwear and stay in vacation mode all year long.
Dear David,
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.
As an international brand, we take immense pride in our quality control and manufacturing standards. Every product is crafted and inspected to ensure it meets strict quality requirements before shipment.
We would appreciate the opportunity to learn more about your order and make things right for you. Please reach out to our dedicated support team at [email protected] with your order number, and we will do our best to assist you directly.
Best regards,
Seamolly Customer Service
http://www.seamolly.com
For the most part, Sea Molly bikinis are fairly good quality and have very cute designs and styles.
However, the return process and customer service department are the reasons I will NEVER order from this company again. Truthfully, it feels a little bit like a scam.
I ordered 3 bikinis and a bag, the bag was significantly smaller than what was shown on their website but good quality. Because I’ve ordered from them in the past, I knew they typically run small and ordered a size up for the bikinis. The bikini tops fit, but not the bottoms. So, I requested a refund.
When informed the sizing did not fit, they asked for me to describe my height, typical size, and where/why it doesn’t fit. Their remedy was to give me a partial refund of $42 (original total was $132), exchange for new sizes, or just donate them to charity for no money back.
Their return policy is a hassle, but all suits were eligible for a return. I contacted them within the 14 day policy, all discounts were under 50%, and the tag/sanitary liners are in tact.
I am so frustrated at them and this process that this will be my last order with them. If you do choose to order from this company, you should know 100% the size you ordered will fit. Otherwise, it’ll be a nightmare.
Also — I never comment reviews, but I wanted to for this company.
Seamolly 回复2026-09-22
Dear Kate，
Thank you so much for taking the time to share your feedback, and for your compliments on our designs and quality. At the same time, we are deeply sorry for the frustration and hassle you experienced during the return process.
We want to clarify that you are absolutely entitled to a return and refund under our 14-day policy, as long as the items are unworn with tags and sanitary liners intact.
Asking for fit details and offering partial allowances or exchanges is intended to save our customers the hassle and cost of international return shipping, but we completely understand how this felt overwhelming and unhelpful in your situation. That was never our intention, and we sincerely apologize for the inconvenience.
We would love to fix this for you immediately. Please email us directly at [email protected] with your order number and the subject line "Management Review". We will process your return and refund directly without any further questions or friction.
Thank you for your honest feedback—it helps us improve our customer service standards.
Best regards,
Seamolly Customer Service
http://www.seamolly.com
Don’t order from here if you want your package, mine got lost and they didn’t even believe me it ended up in a house 15min from my house that I had to go look for alone. They send a photo of the gate of the house and it’s not mine and I send proof but still was “unable” to do anything about it saying someone already threw it over the gate.
Seamolly 回复2026-09-22
Dear Gabriella,
We are truly sorry to hear about your experience with the courier's misdelivery. We understand how disappointing and stressful it must have been to deal with a package delivered to the wrong address.
While the final delivery photo and placement are strictly executed by the shipping carrier, our goal is always to protect our customers when carrier errors occur. It sounds like there was a misunderstanding during your initial contact with our team, and for that, we apologize.
Please send your order details and the proof of incorrect delivery to [email protected]. Our manager will personally review your case and ensure a proper solution (refund or replacement) is issued promptly.
Best regards,
Seamolly Customer Service
http://www.seamolly.com
i bought a seamolly bikini through a shopping service that is located in the US, based in my country, since seamolly doesnt ship to my country. it took 2 months to arrive but that could also be because of the unstableness of international shipping due to the war rn. i bought it after merely js watching tiktok videos instead of actualy honest reviews, which were mostly bad. i was super worried that it would be lost, wrong sizing, or bad quality. it finally came yesterday and im SOOO happy about it bcs the sizing was PERFECT, the quality is pretty good considering its affordability, and the design is so cute and exactly how i ordered it. thanku seamolly❤️. if u were still debating if its trustable or not, id recommend js buying one pair first js for cautionary purposes. but for me atleast, everything came out perfectly.
I had a great experience ordering from Seamolly, I was a little worried reading reviews but decided to order 4 bikinis in the sale. Ordered on the 5th and arrived on the 13th, shipped in less than 24 hours and was able to track them the whole time. The quality is nice, especially for the sale prices and they fit surprisingly well (I was worried they'd come up small but they didn't). I like the variety of styles especially with the tankinis, I would order from Seamolly again!
They make you do a song and dance to be able to make a return. I ordered 2 sizes of a top and bottom of a bikini set. Neither ended up getting me properly so I *reauested* a return. Yes, you have to email and request. They asked me to list out each item, SKU, and specific reasons why they don’t fit and provide pics. I said they just didn’t fit me how I wanted them to. They then denied my return saying they don’t accept returns due to personal preference. Their website states in 2 different places that swimwear can be returned for fit. Extremely disappointed. Waste of money and terrible customer experience.
Seamolly 回复2026-06-09
Dear Natalie,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
We have checked that we have refunded you without return ,have you received the refund?
We are always happy to assist you.
Best Regards
Seamolly Customer Service
wrong bottom received, top runs small - cute bikini though
I read the reviews here after my purchase and got a little bit scared. However, I am fairly happy with my purchase - maybe because I got what I expected, at least partly. I unfortunately got bottoms from a different bikini which is fine because it is the same color and pattern, just different style. Reading these other reviews I didn’t bother trying to send them back though, I can live with it.
Shipping:
The shipping from China to Germany was under ten days which is pretty fast in my opinion. If you have anything planned in under 14 days I would advise to order somewhere else though, maybe I was just lucky with the shipping time.
Quality:
I haven’t worn them yet but the quality seems fine - typical for a company like this I would say. Of course you’re not going to get the highest quality but I think that it’s fine. There was no weird smell to them or anything and for the price those are good.
Sizing:
If you’re in between sizes or a bigger chested woman I’d recommend sizing up because the tops run small. They kind of give a good push up because of that but I wish I ordered a size L instead of M (even though the bottom might’ve been too loose then).
Important note:
I did not try to return these items nor have I been in any contact with the company so I can’t say anything about that. Reading these other reviews you should only order if you know you’ll keep these items. Also make sure to pay via Paypal or anything that offers you security if there are issues with the order.
Do NOT order from here!!! My package went missing and I’ve contacted them multiple times and they do nothing to help resolve the issue. They keep telling me to call a number but when I do it says “sorry this number is unavailable”. No matter how many times I’ve reached out they do nothing to actually try to help. Please save yourself the time and money and do not order from here!!
Seamolly 回复2026-06-09
Dear Customer,
We are sorry to hear that you haven't received your order yet.
We at Seamolly offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: https://seamolly.com/pages/terms-conditions
Could you please send us more details so that we can check it for you?Please contact us via [email protected] to solve this issue. We are always happy to assist you.
Best Regards
Seamolly Customer Service
I edited this so this is my real client review translated in english
Scam alert!! I ordered over €80 a month ago and I still haven't received ANY news about the order. They deleted my account, so I can't even access it. Edit: I finally received the order about a month later, but I still can't access my account. I don't know if it's an error on their part or mine, but since my login details are often the same, I think the mistake is theirs. The swimsuits are pretty and comfortable; I'd say the quality is 6/10. However, I find that their best-selling item (the top of the blue checkered tankini) rides up a lot at the sides, which is aesthetically unappealing. But the reason I'm giving it 3 stars is MAINLY because there's NO tracking whatsoever, no emails to say the package is in transit, that it's been shipped, picked up by the carrier, etc. I just woke up one morning to find a delivery person at my door. The packaging also leaves something to be desired, but I think it will improve over time if the brand continues. Instead of putting them in a bag with all the jerseys rolled up in a ball, put them in a small box with your logo; it would look much more professional. One last piece of advice! You've changed the brand logo, and that's what made me think it was a scam. Send an email!!! "Yes, hello, Seamolly is evolving by changing the brand design to celebrate, I don't know, 5% off new arrivals," something like that. I really don't like receiving too many emails from brands, but sometimes it's necessary. I hope you'll take my feedback into account; I'll also send it to you by email because I think it would definitely help you go from 1 star to at least 4. I haven't dealt with customer service, so I can't share my experience with them.
Seamolly 回复2026-04-30
Dear Sabrina，
Thank you for your order with us.
Firstly , it is a good news that you have received your package in the end.
Secondly, we would never cancel the account without your admission.
Then, could you please send us the email address or the account, we would check the quality issue you said.
Or you could contact us via email [email protected] are always here to help.
Best regards
Terrible. I’m out $200 for the shippers mistake. They lost my package and Seamoll isn’t even attempting to help resolve the situation. Don’t waste your money or your time.
Seamolly 回复2026-03-19
Dear Olivia,
We are sorry to hear that you haven't received your order yet.
We offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
Please offer us your order number or you can contact us via [email protected]
Best Regards
ugly bathing suit with nightmare customer service
they sell total junk and then offer you a partial refund so they don't have to deal with the returns. total joke.
Seamolly 回复2026-03-05
Dear Ana，
We are sorry to hear that you are not satisfied with your order. Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.Please
send us your order number. We are always happy to assist you.
Best regards
SCAM!!!!! its been 23 days since i've ordered and the communication has been like this:
"Hi,
Please wait for some days.
We have informed the shipping agency to check this package.
Thank you for your understanding.
Best regards"
I requested a refund and they just sImply did not reply.
SCAM!!!!!!!!
Seamolly 回复2025-12-10
Dear Customer,
We sincerely apologize for this delivery issue.
We always reflect on the vital feedback that customers provide us in order to improve our shopping experience in the future.
Please check your account and reply to the message we have sent to you regarding your particular case.
Best Regards
Seamolly Customer Service
dishonest business, products not worth the price/hassle
i ordered on 7/9 and it took about 3 weeks to arrive. at one point, my order was sent back to the warehouse without explaination. i emailed them about this and they gave about 5 vague and evasive copy-pasted responses with no useful information or indication that they were working on fixing the issue.
when it finally did arrive, i had to return due to sizing issues (both bikinis ran small, and one of them didn't really look like it did on the website). they kept trying to get me to keep the products and offered to refund me $27. when i pushed for a full refund, they said i could still keep the bikinis and offered $43. my last option was to get a full product refund and ship the items back myself, but i would have to supply an international shipping fee, and i would not get a refund for the shipping fee in my original order. i spent $64 on my order in total including shipping, so it was never going to be a "full refund" no matter what.
i ended up filing a dispute with my bank over this. seamolly is not helpful when something goes wrong with your order and will try to LOWBALL you on refunds. also partial refunds are NOT listed anywhere in their exchange/return policy.
the products themselves are nice overall and look good quality but they run small and ordering from here is risky unless you know 100% that you will keep them.
overall untrustworthy and borderline scam, would not recommend buying from here.
Seamolly 回复2025-09-08
Dear Valentina,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
The worse customer service, very bad service, they don’t include any invoice or return form to exchange or refund. Fabric is cheap like SHEIN. Lost my money.
Seamolly 回复2025-09-08
Dear Jacqueline ,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
This company is definitely a scam. Didn't realize this company was based in China until I placed my order and checked the shipping location. They will send you your order but THEY WILL NOT LET YOU RETURN ITEMS REGARDLESS OF THEIR RETURN POLICY. Terrible customer service, please do not support them. Also expensive considering the quality of items. Sketchy and bad vibes all around...
Seamolly 回复2025-09-08
Dear Addie,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
I bought a bathing suit but had to return. I never received my money back. After emailing 20 times, I opened a case with PayPal. Don't order unless you know you will keep it
Seamolly 回复2025-09-08
Dear Mila,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Just like others, terrible customer service. They takes an entire day to reply to your email even after several exchanges. They keep wanting me to keep the bathing suit and give me a partial refund, which was first $22 and now I'm being promised $36, very sketchy. I'm also annoyed that I now need to pay for the return AND I only get refunded the amount of the swimsuit, not the shipping cost. It makes me want to cut my loses because I will return it and be out of >$10 after it's said and done.
Seamolly 回复2025-09-08
Dear Elizabeth ,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Completely a scam. The checkout wasn’t accepting my payment and then they asked for a screen recording of what was happening through a very sketchy email. I didn’t send it bc that would have shown my info but now needing to cancel my card bc I have it to them at the checkout so I would just avoid at all costs.
Seamolly 回复2025-09-08
Dear Ryen,
Thank you for your feedback.
Again we apologize for this inconvenience.
If you have any order issues, please feel free to contact us here: [email protected] .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
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