ShadesDaddy

Hi there! On behalf of ShadesDaddy, we wanted to say thank you for your purchase. We’re so lucky to have customers like you! Best Wishes, Customer Support

Hello there! Thank you for shopping with us! We take pride in your business. Best Wishes, Customer Support

Hello! We won’t settle for less than the best for you! We truly appreciate your business and look forward to serving you again. Best, Customer Support

Hello! Thank you for making your first purchase with Shadesdaddy! We’re so glad that you found what you were looking for. Please let us know how we did. All The Best, Customer Support

Hello, Thank you for taking the time to leave your feedback. We are so sorry to hear about the inconvenience, as we completely understand how upsetting that can be. Please note, per our previous email conversation, we have already issued the full refund towards the order on July 17th. Please be sure to review your bank records for the funds. The tracking shows the carriers did not deliver the package to the correct address, and for that we are so sorry. Although, we do wish to resolve this for you in the best way possible. If there's anything else we may do for you, please do not hesitate to contact us directly. All The Best, Customer Support

hELLO! Thank you for your recent purchase with us. Please let us know if we can do anything else for you! Best regards, Customer Support

Hello! Thanks for choosing us! We appreciate the opportunity to serve you. Best regards, Customer Support

Hello! Thank you for putting your trust and confidence in our company. We know the world is full of choices, but thank you for choosing us! We won’t settle for less than the best for you! Best regards, Customer Support

Hi there! Thank you for shopping with us! We take pride in your business. Best Wishes, Customer Support

Hello there! Your commitment as a customer is much appreciated. Thank you for your business, your trust, and your confidence. We look forward to serving you again in the future! All The Best, Customer Support

Hello! Thank you for your business, your trust, and your confidence. It is our pleasure to work with you. Best, Customer Support

Hello! We know the world is full of choices. Thank you for choosing us! Best regards, Customer Support

Hi! Thank you. We hope your experience was excellent, and we can’t wait to see you again soon. All The Best, Customer Support

Hello! We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! All The Best, Customer Support

Hi there! Hearing how much you love your recent purchase has brightened up our day at ShadesDaddy! Thanks for the great review you left us and for choosing to shop with us! All The Best, Customer Support

Hi there! Your kind words about your recent experience are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! Customer Support

Hello, Thanks for sharing your feedback. We are so sorry that you feel this way and had to experience this inconvenience. We completely understand how upsetting this can be. Please note, the refund has already been applied back to your original payment method, as the order was claimed to have not been received. If there is anything else we may assist you with, please do not hesitate to contact us directly. All The Best, Customer Support

Hi there, First, we would like to thank you for sharing your feedback. We take all feedback very seriously and are always looking for ways to improve. Regarding the cancelled order, we truly apologize about any inconvenience and confusion. Although, please keep in mind, the cancellation for the out of stock item was issued during the 5-business days timeframe, as followed by our shipping policy. We did not issue a late refund or cancellation. Please let us know your thoughts on this... As for the damaged frame, please note that you contacted us on March 19th, 2023 regarding the damage. The warranty claim was filed on your behalf on March 20th, 2023. At the moment of filing the claim, it was clearly stated that the process takes weeks to finalize. The vendors are located overseas and we are unable to expedite the order. We are always transparent as possible with our customers, as we understand how upsetting it may be to wait for a solution. We have provided updates each and every time you have contacted us and we have given you the most up to date details and information. As previously mentioned, the warranty has been approved and a brand new replacement frame is being provided to you. Please keep in mind, the new frame is backordered 4 weeks and the vendors are overseas. Therefore, shipment may take longer than expected. We apologize for any misunderstanding, as we provided all updates to you throughout the process. We are so sorry that you are feeling this way, as we work tirelessly to provide exceptional service to our dear clients. We ask that you please contact us at (877) 457 5314 to speak more about your experience. Thank you, Customer Support

Hello there, We sincerely apologize for the inconvenience, as we completely agree with your feedback and opinion. Unfortunately, we were experiencing a system error and the listing was still being displayed. Although, this does not justify the issue, we understand how this caused much confusion and misunderstanding. We have fixed the issue and currently are working on making this better not only for the services, but for our customers experience. We truly hope you can accept our deepest apologies for all the inconvenience caused. We would love to offer you a special discount towards your next purchase with us. We hope to see you again soon! Best Regards, Customer Support

Hi there! Thank you. We hope your experience was excellent, and we can’t wait to see you again soon. Best Wishes, Customer Support