SHARGE is a leading innovator in premium power supply & data storage solutions, aiming to be a pioneer on the path to efficient life & work, carbon neutrality, and a sustainable future.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the brand for offering stylish, innovative power banks alongside helpful support teams that quickly resolve problems. Many people deeply appreciate the compact size, beautiful displays, and solid build quality of these portable chargers during daily use.
Some reviewers were not happy with occasional product defects, overheating issues, and slow customer service responses. A few other people also felt that securing a warranty replacement or proper assistance for damaged items was frustratingly difficult. Customers occasionally shared that some orders experienced unexpected shipping delays or communication gaps with staff.
In general their products are insane good and cool. I have multiple products and I just love them.
Now after 14/15 months both type C-Ports of my shargeek 170 just died. The support answer is a 20$ coupon because the 1-year warranty is over. For a nearly 200$ powerbank that’s not even close to acceptable. A powerful powerbank and expensive powerbank is worth it and an investment but not if the life span is a bit more than a year. Taking in consideration that the support just offers 20$ and no repairs….
SHARGE 回复2025-10-15
hello, Luca, we apologize for the inconvenience caused to you. May I ask what is your order no. for the shargeek 170,
The products are innovative, Excellent customer service
The products are innovative, highly refined in design, and good quality. Excellent customer service; after I had a problem with one of their products, they immediately sent me a product voucher for shipping only! Highly recommended!
Bought IceMag powerbank. After 8 months of using it. I have notice that the battery side of the powerbank is slightly swollen. Tried to communicate with Sharge official website for warranty claim but no reply. Tried communicating with Local Seller also no reply. Interesting and innovative product but customer service is bad. Now Im left with a swollen powerbank that is not safe to use.
SHARGE 回复2025-09-01
We’re very sorry to hear about your experience. Please kindly contact our Customer Service team at [email protected]
for further assistance. To help us resolve this as quickly as possible, please include your order number in your email.
If the product was purchased through a local retailer, warranty service should be requested directly with the local seller.
Thank you for your feedback—we value it and will work hard to improve both our products and customer support.
I am extremely disappointed with my experience with Sharge. I paid $46.36 for an item that never arrived, and after waiting almost a month, I was told to go through a warranty claim process instead of simply being provided the product. To make things worse, the refund amount they approved was only $40.37, leaving me at a loss of nearly $6 for absolutely no fault of mine.
What’s even more frustrating is that I never received a clear answer from Sharge about whether the item was actually sent to Ireland in the first place. Bpost claims they never delivered it, An Post confirmed they never received it, yet Sharge insists on diverting me in circles without giving any accountability. They even gave me a logistics phone number that turned out to be An Post’s general line, which made no sense at all.
The entire process has been a complete waste of time, energy, and money. Instead of helping their customer, Sharge pushed me to chase refunds and left me with unanswered questions. Their after-sales service is terrible and their customer support feels like they just want you to give up.
This experience caused me stress and frustration, and I would strongly advise anyone considering Sharge to stay away. If you value your money and your peace of mind, do not buy from this company.
UPDATE: The company reached out to me promptly and offered the replacement for lost package and they guaranteed that they opened a complaint with the BPost to investigate further. I have received my items today as I ordered and all products are working flawlessly.
Thanks again for their help. Updating my ratings for the product as product is of niche quality
Ordered a charger from them. The shipping was not cheap $19 for a small item. After 17 days the only shipping action has been ‘printed label’. Tried contacting them, no response.
SHARGE 回复2025-10-15
hello, paul, we're sorry to hear that, could you pls tell us your order no. ? We'll check with our logistics department about it
I had an issue with my SHARGE power bank, and the support team handled it brilliantly. They replied quickly, guided me through the process, and sent a replacement without any complications.
The new unit arrived in perfect condition, and I truly appreciated how smooth everything went. It’s rare to see this level of care and efficiency. Very satisfied!
I ordered a power bank from the sharge.com website.The tracking # is fake and never received the item. Now the website is down and they do not reply to emails.
SHARGE 回复2025-10-15
hello, David, we're sorry to hear that, could you pls tell us your order no. ? We'll check with our logistics department about it
Unique and premium products from passionate people.
As an owner of 6 different Sharge device I can happily say that they are very reliable with a 100% unique design while they provide great solutions rarely seen in other devices*. Customer support is lovely and helpful. They try helping you out no matter what. Until now none of the devices failed under years of use.
Prices are sometimes high, but most of the prices are very reasonable because they use premium materials and magnets to elevate the quality and feel of their products.
*My favorite features:
- Adjustable DC port on Sharge 100.
- Trickle charge (low-current mode) in Sharge Flow.
- Tool free SSD adapters which use premium materials and magnets to elevate the experience.
Negative points:
- They don't provide repair services for a fee if the product fails by user error. The devices becomes Electronic waste.
- Some of they products are delivered from China using postal services which may complicate the pickup process.
Even with these negative key points I'm giving a rating of 5/5 because I really respect what they try to achieve with passion for their community.
I purchased a Storm2, unfortunately, my type C in USB was not working just 2 weeks after purchase but long and behold, even though there’s no one to speak to on the phone only via email the Customer Service was to my surprise outstanding they replied instantly and resolved my issue immediately no hassles, and now I am a proud owner of the awesome STORM2, guys tons of different brands of power banks in the market, but hands-down 100%, 3 thumbs up, 5 stars across the board SHARGEEK make the coolest, stylish & professional power banks in the market! I’m a customer for life!!
Absolutely pathetic service — avoid buying direct!
This company is an absolute joke. I ordered a power banks over a month and a half ago — still no delivery, and this is within the U.S.! Their customer support is a disaster: they reply to emails once every 10 days (if you’re lucky), and every time it’s some useless excuse with zero progress.
Honestly, you’d be better off buying their products through legit marketplaces or third-party sellers — at least they know how to ship something on time and handle customer issues like professionals. Buying directly from this site? Total regret. Never again.
SHARGE 回复2025-10-15
hello, Alexey, We apologize for the inconvenience caused to you, could you pls tell us your order no. ?
Bought a Sharge 170 and got an empty box. Not companies fault. Later they sent me a replacement and refunded me 15$.
It took me a long while to get it, but it is all ok now.
Excellent quality, I bought a ICEMAG2 and flow mini pink for my partner, mine has a full day usage with plenty to spare in the evening, charges quick and has great features (cooling fan whilst on fast charge) highly recommended
Since i was looking for a new power bank for my new iPhone i wanted to try out this company that i kept on seeing on social media since i was already of huge fan of any company and the only time that i decided to switch and test out sharge i ended up ordering a battery pack that lasted almost all day and quickly changed my iPhone under an hour with out making my phone heat up since share became my 2nd favorite i went and bought another MagSafe battery pack and compare my first one from the other company my new MagSafe battery pack was a lot better and charged my phone faster and didn’t overheat like my other brand that stopped working after a few months
I have purchased two different devices, an ICEMAG and one STORM 2. All the devi ed working great. ICEMAG is fantastic, a futuristic design, and good battery. STORM 2 is very good, give a lot of energy, fully compatible with usb devices. The price is absolutely good, I hope that sharge provide new devices in the future. In the future I’ll be interested to purchase the charge solar to charge the powerbank. Great job!!
I love how compact and efficient this charger is. The built-in retractable cable means I don’t have to carry extra wires, and it charges my Steam Deck and laptop without a hitch. A total lifesaver for frequent travelers!
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