I was told my car would be picked up Saturday morning. It never was. I called and was then told Saturday afternoon. It never was. I called back Monday for an update, after I was told it would be picked up that morning. It never was.
I never get calls back and still my car hasn't been picked up. I DO NOT recommend this freight company. Terrible service and No communication. Highly unprofessional.
Very disappointing experience. The price I was quoted and confirmed was increased by 118% on the day of pickup. I was then told that if I didn’t accept the new price, I would be charged a $200 cancellation fee. Changing the price at the last minute put me in an extremely difficult position. I would not recommend Ship Auto Now based on my experience.SCAM
我想对 Ship Auto Now 的使用体验给出一个诚实公正的评价。Matt 在整个过程中提供了很棒的客户服务。他与我保持沟通,回答我的问题,努力寻找承运商,当我对价格和取车安排感到担忧时,他也继续与我合作。我非常感激他的耐心以及他努力解决所有问题的付出。
不过,整体流程确实让人压力很大。我最初被报价的价格在预订后发生了变化,后来又被告知需要多花钱才能确保司机。由于我当时正在跨州搬家,行程安排都依赖于我的车辆取车时间,这种临时的变动给我带来了额外的压力。我还多次要求书面确认最终价格和承运商、保险、DOT/MC 以及司机信息,之后才放心继续。
最终,Matt 与我一起解决了这个问题,并以书面形式确认了最终价格,这点我很感激。承运商确定后,一切都很顺利。我的车辆被成功取走并送达,我对实际的车辆运输过程感到满意。
总的来说,我很感激 Matt 的客户服务,以及他直到问题解决前一直在为我处理此事。我主要担心的是定价流程和透明度,而不是 Matt 帮助我的意愿。我建议客户在取车前以书面形式确认最终价格和运输细节。
I have shipped my car from New Jersey to Nevada. I have seen very quick responses from them. I have spoken with many other transportation services which are too expensive but i feel Christina Hall services offer me best deal.
Great communication.
People can reach out Christina Hall for better safe transportation on
518 676 8170
Max was fantastic to work with. He really went above and beyond to help us in a tough situation. I would definitely recommend using Max again for transportation needs.