CompAsia is the leading device-focused fintech and solutions provider in Asia, including financing, device care, subscription, buyback and trade in, retail and distribution services. Our online retail platform presence across the region including Malaysia, Thailand, Philippines and Singapore. More than just dealing in preowned phones, CompAsia sees technology as an integral part of its device lifecycle management business, which unlocks value for consumers by salvaging the worth of their old phones as well as smoothening the path to acquiring a new one. To date, CompAsia has launched a slew of innovations revolving around unlocking value of phone ownership from its financing programme, monthly subscription plan, trade-in programme and device protection programme.
以上内容由商家自行提供，未经平台核实。CompAsia（shop.compasia.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 438 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：49% 给出 4 星及以上，同时 45% 打了 1 星；商家回复了 91% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the purchased devices arrive in pristine condition, functioning smoothly and looking just like brand new products. Many people deeply appreciate the prompt delivery times and the overall seamless purchasing experience when acquiring second-hand gadgets. Some reviewers were not happy with delayed order processing, long waiting times, and a recurring lack of communication from customer support. A few other people also felt that receiving delayed status updates, wrong items, or unexpected product issues caused significant frustration during their purchase. Customers occasionally noted that getting solutions for these specific problems took longer than expected.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I love that i get to contribute to less wastage.
Hi there, Thank you for your kind review and support 😊 We’re glad to hear you’re happy with your purchase and overall experience. Your feedback truly means a lot to us. We look forward to serving you again in the future! Warm regards, CompAsia Support Team
I got an Apple Watch Ultra 1 from CompAsia. Can't complain. For the condition and the price I paid for and the speed I received it (in Singapore). I can't complain. Giving a 4 star rating because nothing in life is THAT perfect.
Hi there, Thank you for your review and support 😊 We’re happy to hear that you’re satisfied with the product and delivery experience. We truly appreciate your feedback and will continue working to improve even further. Hope to serve you again soon! Warm regards, CompAsia Support Team
I purchased a macbook pro 2018 and it is still looking in a great condition and all the features are working well. I also had purchased an iphone 13 pro, working gooood. Highly recommend compasia
Hi there, Thank you for your recommendation and support 😊 We’re glad to hear that your devices are still performing well and meeting your expectations. We truly appreciate your trust in us! Warm regards, CompAsia Support Team
I have purchased from CompAsia a few times over the past few years buying mainly iPhones for myself and family. Has always been a smooth and easy process, with quick delivery and excellent condition devices.
Hi there, Thank you for your kind support over the years 😊 We’re happy to hear that your experience has been smooth and that you’re satisfied with the devices. We look forward to serving you again! Warm regards, CompAsia Support Team
1st i bought iphone 16 pro fair condition. However they upgrade to excelent condition without money added😆 .. Secondly bought S25 Ultra at promotion price. Both phone is like new and excelent..trusted site!
Hi there, Thank you for your support and for sharing your experience 😊 We’re glad to hear you’re happy with your devices and that everything met your expectations. Your trust means a lot to us, and we look forward to serving you again! Warm regards, CompAsia Support Team
This is the shop that I will continue to visit!!! I already bought more than 6 items including iPhone and Apple Watch. And their service is superb and responsible!!!
Hi there, Thank you for your kind review and support 😊 We’re glad to hear you’re happy with your purchase and overall experience. Your feedback truly means a lot to us. We look forward to serving you again in the future! Warm regards, CompAsia Support Team
Great experience with compasia..the best place to get the best iphones Thums up👍
Hi there, Thank you for your kind review and support 😊 We’re glad to hear you’re happy with your purchase and overall experience. Your feedback truly means a lot to us. We look forward to serving you again in the future! Warm regards, CompAsia Support Team
Dear CompAsia Support Team, I am writing to follow up yet again on order #CAM83607. It is now April 22, 2026, and nearly the end of working hours, yet I still have not received a tracking number. My order was confirmed on April 11, 2026, and based on your advertising, delivery should only take 5-7 days. Despite your previous assurances that the order would be shipped by today, there has been no update. I am also disappointed to see identical, scripted responses to customer reviews, which suggests a lack of genuine, reliable customer service. I have already posted multiple reviews regarding this delay and am prepared to share screenshots of our exact communication to warn other customers of this experience if this is not resolved immediately. I expect the tracking information for my replacement device today. Regards, Nadarul Aiman
Dear Muhammad Nadarul Aiman, We sincerely apologize for the frustration and the negative experience you have had with us. Upon checking, we have reviewed your issue for order CAM83607 and have been providing updates via email regarding the delivery issue. We apologize again for any inconvenience caused. We truly appreciate your patience and understanding in this matter, and we remain committed to improving our communication and service moving forward. Thank you once again for your kind patience and understanding. Warm regards, CompAsia Support Team
It has been nearly a week since I completed my booking and initial payment, yet I have received no meaningful updates regarding my order status. This level of delay without communication is unacceptable. Furthermore, the only responses I have received so far are clearly automated messages that repeat the same generic sentences without addressing my concerns. This reflects very poorly on your customer service standards and shows a lack of accountability in handling customer issues. I expect the following to be addressed immediately: A clear and accurate update on the current status of my order. A direct response from a human representative who can properly address my concerns. If I do not receive a satisfactory response within the next 24–48 hours, I will have no choice but to escalate this matter further, including pursuing a cancellation and refund, as well as raising this issue through appropriate consumer channels. I expect urgent attention to this matter.
Hi Muhammad Nadarul Aiman, We sincerely apologize for the delay and appreciate your patience throughout this matter. Upon checking, we had contacted you via email on 21 April 2026 regarding a replacement device. Following your agreement to the offered replacement, we will ensure that your order is shipped out by 22 April 2026. For the time being, kindly standby for a further email update from us containing your tracking number once the device has been dispatched. Once again, we truly apologize for the delay and thank you for your understanding. Best regards, CompAsia Support Team
All in good condition and excellent items This company are so friendly 🥰
Hi Michel Pablo, Thank you so much for your kind words and wonderful feedback. We’re truly happy to hear that you received your items in excellent condition and had a pleasant experience with our team. Your support means a lot to us, and we hope to serve you again in the future. Thank you for choosing CompAsia! Best regards, CompAsia Support Team
my first order was an ipad, it was up to my liking with the service. However on my second purchase for and apple watch, it was so slow and i ended up cancelling it. So far product are good. I suggest to polish more on efficiency and customer service in future. Thanks
Hi Natalie J Walter, Thank you very much for your 4-star rating, and we sincerely apologize for the delay in delivery. We truly appreciate your patience and understanding, and we remain committed to improving our communication and overall service. Your feedback is very valuable to us, and we will continue to enhance our delivery process to serve you better. If you need any assistance, please feel free to reach out to us via email or WhatsApp. Once again, thank you for your support and patience. Warm Regards, CompAsia Support Team
Ordered an Apple Watch Series 6 on April 4th. Was promised 3-5 working days delivery. After 16 days, multiple follow-ups via email and WhatsApp, they finally admitted they never had the item in stock and offered a refund. Zero proactive communication throughout. This is not the first time this has happened with CompAsia. Buyers beware — verify stock availability before paying.
Hi BRIGHT GATE We sincerely apologize for the negative experience you’ve had with our service and stock availability. We truly value your feedback. At the moment, your issue regarding this order CAM83258, has been escalated to the respective team for further checking. We will do our best to resolve your issue and keep you updated via email. Thank you for your kind understanding and patience. Best regards, CompAsia Support Team
CompAsia has been an absolute nightmare of delays and disorganized support. I placed order #CAM83195 for an Apple Watch on April 4, 2026. I was promised a 3–5 working day processing window, yet as of April 17, the status is still "Unfulfilled." The highlights of this terrible experience: • Total Lack of Coordination: Their WhatsApp support told me my order was canceled and a refund was being processed, while their email support simultaneously told me they were still "awaiting feedback" from their team. It’s clear their departments don’t talk to each other. • Constant Excuses: Every time I ask for an update, I get the same generic "high volume of orders/enquiries" automated response. If you can't handle the volume, don't take the orders. • The "Holding Money" Game: They are quick to take your money, but when they fail to ship the item, they claim a refund takes 7 to 14 business days to process. It shouldn't take weeks to return money for an item that never even left the warehouse. This was my first and definitely my last time buying from them. If you value your time and your money, go elsewhere.
Hi Syahmi, We sincerely apologize for the delay in responding, and for the frustration and negative experience you’ve had with us. Upon checking, our respective team has reviewed your issue - CAM83195 for further checking. We will continue to keep you updated via email regarding your device issue. We truly appreciate your patience and understanding in this matter, and we remain committed to improving our communication and service moving forward. Thank you once again for your kind patience and understanding. Warm regards, CompAsia Support Team
I bought 2 devices from Compasia. 1 online and another store bought. The online experience was a bit troubling but it was all sorted out by Compasia Customer Service in the end. Store bought experience was much better. I was in and out within 15mins and no hassle at all. Best of all, both my devices have no issues so far.
Hi kemp, Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied with our device! Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp. Regards, CompAsia Support Team
I enjoyed my new iphone. The battery health aren’t drained and the phone won’t heat too much. So far i really comfortable with their services. They offer me a help and guidance to ensure my phone aren’t damaged. Thank you compasia
Hi Dato' Zahir, Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied with our device! Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp. Regards, CompAsia Support Team
2 ipad bought at here . So far ok. First purchase got problem return and checking replace a new for me. Trusted seller
Hi Laykun Tee, Thank you so much for your 5-stars rating! We truly appreciate your support, and it means a lot to us! We’re glad to hear that you are satisfied with the device and service. Your kind words motivate us to continue providing the best service possible. Please feel free to reach out to us anytime via email or WhatsApp should you need any assistance. Regards, CompAsia Support Team.
The devices is top notch, feel like having devices that I bought from the official store brand new devices.
Hi Shahrizal Norishyam, Thank you so much for your 5-stars rating! We truly appreciate your support, and it means a lot to us! We’re glad to hear that you are satisfied with the device. Your kind words motivate us to continue providing the best service possible. Please feel free to reach out to us anytime via email or WhatsApp should you need any assistance. Regards, CompAsia Support Team.
I have been buying from CompAsia many times. They have never disappoint. Good customer service with tip top money for value devices.
Hi Chee Chuen Loh, Thank you so much for your 5-stars rating! We truly appreciate your support, and it means a lot to us! We’re delighted to hear that you are satisfied with the device and our service. Your kind words motivate us to continue providing the best service possible. Please feel free to reach out to us anytime via email or WhatsApp should you need any assistance. Regards, CompAsia Support Team.
Hi nur ishika, Thank you for your 3-stars rating! We truly appreciate your support. We’re glad to hear that you are satisfied our service. Your kind words motivate us to continue providing the best service possible. Please feel free to reach out to us anytime via email or WhatsApp should you need any assistance. Regards, CompAsia Support Team.
Superb experience getting a iPhone 14 from CompAsia SG! I received the device on the 3rd day upon placing order. The physical outlook & condition of the phone were within my expectations and as promised, the battery health is 100%! Here’s a tip: you can get more discounts purchasing devices from CompAsia via Atome or Grabpaylater. You pay in 3 or 4 instalments with absolutely no additional charge at all. CompAsia + Paylater = Recommended!!
Hi Lee anon, Thank you so much for your 5-star rating! We truly appreciate your support — it means a lot to us. We’re delighted to hear that you are satisfied with our products and service, and we also appreciate you sharing your discount tips. Your kind words motivate us to continue providing the best service possible. Please feel free to reach out to us anytime via email or WhatsApp should you need any assistance. Regards, CompAsia Support Team
共 438 条符合条件的评价
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