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美丽与健康

SKINSEOUL

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94 条评价

4.794 条评价
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关于 SKINSEOUL

数据更新
网站
skin-seoul.com
分类
美丽与健康
所在地
新加坡
状态
待认证
近 12 个月
94 条评价
差评回复率
100%(6/6 条)
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商家自述

SkinSeoul is your #1 destination for authentic Korean skincare. From cult-favorite brands to hidden gems, we offer the widest selection at the most competitive prices. Our team of beauty experts also provides insider tips and insights to help you find the perfect products for your skin. Experience next-level self-care with SkinSeoul—because glowing skin should be within everyone’s reach

以上内容由商家自行提供,未经平台核实。

SKINSEOUL靠谱吗?

SKINSEOUL(skin-seoul.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 94 条用户评价,属于美丽与健康分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕价格、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the wide selection of authentic Korean beauty products, frequently mentioning the affordable prices, impressive product quality, and the wonderful surprise of receiving extra samples. Shoppers also find the online platform extremely easy to navigate, and they are consistently pleased to see that their purchases arrive safely with secure, careful wrapping. Though some customers experienced shipping delays or issues with specific delivery partners taking significantly longer than expected to deliver packages. A few reviewers additionally noted occasional difficulties with tracking their shipments or discovering minor missing items upon opening their parcels.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Absolutely In Love with Skinseoul! Best Korean Hair & Skincare!

I have been ordering many products from Skinseoul online, including their shampoo and oil clear powder, and I am completely satisfied! The prices are very reasonable, and the hair loss shampoo smells amazing while actually working wonders for my hair. On top of that, their customer service is top-notch. I will definitely keep ordering my Korean skincare and scalp care products from here!

Great experience, will definitely order again!

First time ordering from SkinSeoul and I’m very impressed. Included with my order was a coupon for my next purchase, a bag of skincare samples and a free travel size face cream. I got an incredible deal on the toner I ordered, every other online retailer was selling this toner for more than double the price I paid on Skin Seoul. Shipping took a little long, but I think the time frame is reasonable considering the price ($8 shipping to Canada, took about 3 weeks to arrive).

Never received my order

Never received my order. No response from customer service.

SKINSEOUL 回复2026-10-22

Hi Renee, we're sorry to hear that you haven't received your order and understand how frustrating this must be. Our customer service team has replied to your email and is looking into this further, as the tracking information shows your package was marked as delivered on September 29. We've reached out to confirm your shipping address so we can investigate what happened. Please reply to our email when you have a chance, and we'll be happy to assist you further.

Communication was excellent. So are the Products.

I knew when to expect my products. I was able to access the shipping information once shipping was confirmed overseas. My products had clear directions on how to apply in many languages. I even received a couple of samples to try out. I am seeing a slight difference in my skin after only 3 days. Consistency plays a big role in a skin care routine. I plan on continuing my purchases from SkinSeoul.

Good products

My experience very good thsnks:)

SKINSEOUL 回复2026-10-13

Hi Egle, thank you for taking the time to share this, and we’re really sorry to hear about the trouble with your delivery. We completely understand how frustrating it is to see a parcel marked as delivered when it hasn’t actually reached you. We took a look on our end, and the tracking does say the parcel was delivered on October 9, but if you didn't receive it, we really want to get to the bottom of it with you rather than just leave it here. Could you please email our support team at [email protected] with your order number? We’ll dig into the delivery details with the courier and make sure we find a resolution for you. On a related note, we’ve since moved away from Evri for UK deliveries (as of October 8) and are now using Royal Mail, so we hope this kind of issue won’t come up for future orders. Thanks again for your patience, and we look forward to sorting this out with you!

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