smileie.com（smileie.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 63 条用户评价，属于健康与医疗分类，口碑优秀。89% 的评价为 4 星及以上，8% 为 1 星；商家回复了 67% 的差评。数据最后更新于 2026-08-10。
知识渊博、友善且高效的医生帮助我制作了良好的牙齿印模。遵循她的指示非常容易，这是一个快速而成功的过程
Thank you for your wonderful review! We're so happy to hear that our doctor was knowledgeable, kind, and efficient while helping you take your tooth impressions. It's great to know that the instructions were easy to follow and that the process was quick and successful. We truly appreciate your feedback and thank you for choosing Smileie. We look forward to being part of your smile journey!
问题是创建模具的说明不明确。应该有视频和详细说明，其中包含比当前更多的细节和图片。我认为还应该有更多的牙医。我更愿意去看牙医而不是自己去看牙医。尽管我是通过视频聊天获得了第一印象，但我还是必须支付更多费用才能获得更多腻子。
Hi Sergio, Thank you for your feedback. We understand your concerns and appreciate you sharing your experience with us. We have already reached out to you with a solution regarding your impressions and are currently waiting for your reply. Please reach out to us at your earliest convenience so we can assist you further and work toward resolving this matter as quickly as possible. We look forward to hearing from you.
Jay 博士非常乐于助人，很友善地引导我完成成型过程！ :)
Thank you for your kind review! We're delighted to hear that Dr. Jay was helpful and kind while guiding you through the impression process. We'll be sure to share your wonderful feedback with him. Thank you for choosing Smileie, and we wish you all the best on your smile journey!
让我感觉很舒服，让这个过程变得更容易！
Thank you for your lovely feedback! We're so happy to hear we could make you feel comfortable and help make the process easier. We appreciate your support!
该医生非常友善并且易于遵循以获取印象！
Thank you for your wonderful review! We're so glad to hear that you had a great experience and found our doctor friendly and easy to follow during your impression appointment. We truly appreciate your kind words and thank you for choosing Smileie. Wishing you the very best on your smile journey!
到目前为止，我在 smileie 的经历非常简单、轻松和愉快。我被指派了一位名叫布雷特的专家，他让我随时了解发生的一切。此外，每当我有疑问或发回任何消息时，我总是会在大约一个小时左右收到回复。 我选择了数字印模方法，由于我的口腔结构，数字扫描仪无法读取我嘴后部的最后一颗牙齿。我向指定给我的专家解释了这一点，并询问物理印模是否有帮助，以便他们更好地读取那颗牙齿。如果有必要，我提出支付额外费用，但我被告知将免费送货。 这都是几天前的事，所以我还没有收到我的矫正器，但我会尽快更新。
Thank you for sharing your experience! We're delighted to hear that Brett has been keeping you informed and providing prompt support throughout the process. We appreciate your patience and look forward to helping you complete your smile journey—we can't wait to hear your update once your aligners arrive!
第一次取模时我的印象不太好，但杰伊医生非常冷静和耐心，细致而系统地引导我完成所有步骤，并确保我正确地取模。戴上耳机，仔细聆听，准确理解。
Thank you for your fantastic review! We're so glad Dr. Jay was able to guide you through the process with patience and care. We'll be sure to share your kind words with him, and we appreciate you choosing Smileie!
J 博士非常友善，乐于帮助我了解我的印象。
因此，我不得不请求与 Arooj 博士进行一次虚拟会议，因为我自己很难获得印象。她的指示非常有用。终于能够留下一个可行的印象了。他们的客户服务也很棒，他们回复了我所有的消息。我坚信他们的矫正器可以矫正我的牙齿。
很难让我的印象正确。他们帮我进行了视频预约，这非常有帮助。客户服务非常好。我遇到的任何问题他们都会很快回复我。我期待在几周后再次发表评论
A 博士太棒了！
让事情变得简单易懂。 我真的很感激。
Thank you for your kind words! We're glad we could make everything easy to understand. We truly appreciate your feedback!
Jay医生非常有耐心，人很好！他带我了解了矫正器印模，并第一次尝试就成功了！我自己可以毫无困难地重复这个过程。很高兴发送我的印象并开始我的矫正器之旅！
Thank you for your wonderful review! We're so glad Dr. Jay made the impression process easy and comfortable for you. We can't wait to be part of your smile journey!
Thank you for your review! We're delighted to hear that Dr. Jay was patient and fantastic. We truly appreciate your feedback!
我喜欢笑脸！由于这个组织良好、高效、易于理解的步骤，我正处于一个全新的微笑过程中。我还剩 3 个月的时间，但我的牙齿已经看起来很棒了。我希望我几年前就这么做了，但我买不起。在这个过程中，我遇到了一点困难的一部分是最初制作牙齿印模，但我从指定的顾问布雷特那里得到了极好的帮助，迄今为止，他（实际上）一直在我身边。如有任何问题，请联系 Brett，他会及时、易于理解地回答。我真的很欣赏我上传到 Smileie 个人帐户的照片，因为我可以轻松地看到我每个月的进步。这实际上很有趣。我强烈推荐 Smileie，因为他们的专业精神、客户服务、易用性和出色的产品。当然，您必须佩戴矫正器并遵循指示来尽自己的一份力量。太值得了！
Hi, Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're already seeing such amazing results with 3 months still to go. Your smile transformation journey is exactly why we do what we do. We're especially happy that Brett was able to provide the support and guidance you needed throughout the process. We'll be sure to share your kind words with him. It's also great to hear that the progress photos have helped you track and appreciate your smile's transformation month by month. Thank you for trusting Smileie with your smile journey and for recommending us to others. We can't wait to see your final results! Wishing you continued success with the remainder of your treatment. – The Smileie Team
非常清晰的沟通、清晰的信息和非常有用的说明。谢谢你们的耐心等待。
Thank you for your kind review! We're glad you found our communication and instructions clear and helpful. We truly appreciate your feedback!
Thank you for your review! We're glad you had a great experience working with us. We appreciate your support!
布雷特非常出色，而且非常善解人意。和我一起工作的医生也非常有耐心和友善。到目前为止非常高兴！
Thank you for your wonderful feedback! We're thrilled to hear that Brett and your doctor provided such a positive experience. We're delighted you're pleased so far and look forward to continuing your smile journey!
非常好的产品。保持器有缺陷，但客户服务部门免费发送一套新的。谢谢你！
Thank you for your review! We're glad you're happy with the product, and we're pleased our team could quickly assist with the retainer issue. Thank you for your patience and support!
老实说，我几个月来一直试图保持耐心并私下处理这件事，但此时我感到非常沮丧。 自二月初以来，我一直在等待精加工对准器，不断延迟，模糊的答复，并反复承诺“很快就会发送”，但四个月后我仍然没有发货，没有跟踪信息，也没有明确的时间表。 之前有人要求我删除我的公开评论，并向我保证我的治疗将得到妥善完成，无需额外费用，但不幸的是，这些承诺从未得到兑现。 最令人沮丧的是始终缺乏沟通和不断变化的解释。一个多月以来，我一直在询问我的矫正器发生了什么事，上周我被告知实验室仍在对其进行审查。然后，三周后，我突然被告知出现了印刷问题，需要向我发送新的印模模具以重新启动该过程。 然后我得到承诺，新的印模套件将在周一早上第一时间发货。星期一过去了。星期二过去了。仍然没有发货确认，没有跟踪号码，也没有更新。 治疗的最初阶段大部分都很好，但一旦需要改进并且我的牙齿不再完美跟踪，支撑就会变得极其缓慢且不可靠。延误的时间越来越长，现在我已经等了好几个月了，却没有真正的解决方案或责任。 在这一点上，我真的不能仅根据客户支持体验来推荐这家公司。积极治疗过程中缺乏后续行动、沟通不畅以及无休止的拖延让人筋疲力尽、压力重重。
共 63 条符合条件的评价