We do our best to ship all available parts promptly. We are also glad to hear that ordering was easy! We are glad that even if slightly different than your original that it works! This may be an instance where a part was replaced with an updated design! Thanks for taking the time to leave us a review.
This does happen, unfortunately! We are glad you were able to receive great and timely service. Thank you for placing another order with us and thank you for your review!
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Tim · 写过 1 条评价 · 体验于 2026-02-11 ·
★★★★★
部分及时到达
部分来得很及时。安装轻而易举。幸福的妻子=幸福的生活。只是希望我首先通过 Sole 订购了它,因为我通过另一家跑步机零件供应商的经历并不那么愉快。
SOLE FITNESS PARTS 回复2026-02-16
We are glad to hear the install was easy and that you received your product quickly! We do our best to keep shipping times low and our site easy to navigate! We are sorry to hear your experience was not great elsewhere. Let us know if you need any assistance in the future! Thank you for leaving us a review :)
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Terry Mahoney · 写过 1 条评价 · 体验于 2026-02-06 ·
★★★★★
优质的服务
我为我的 Sole 跑步机订购了一条新的步行带。 由于我的付款待处理,我的订单似乎被延迟了。 我打了两次电话但没有留言。 不久我接到一个电话,说他们好像错过了一个电话。 我们检查了我的订单,OEM 皮带被退回。 他们确实有商业级腰带。我取消了原来的订单并订购了当天发货的新皮带。 如果我或我的儿子需要我们的 Sole 跑步机零件,我们将从 Sole Fitness 零件开始
SOLE FITNESS PARTS 回复2026-02-16
We are so glad you reached out and that we were able to find you an alternative! We do apologize we can not always get to the phone the first time! We look forward to helping you again in the future. We appreciate your time leaving us a review!
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W. Oldham · 写过 1 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
伟大的公司
我为我妻子的椭圆机订购了一根导轨。优惠的价格和公平的交货成本。公司发货很快,一切都很好。几天后,我收到了跟踪更新,说我的包裹已损坏并被丢弃。我给 Sole Fitness 发了一封电子邮件询问此事,特拉维斯回复说他会调查此事。特拉维斯很快回复我,说他们给我寄了一个替换品。它来得很及时。
我无法对他们的客户服务和特拉维斯说得太多,他们是一流的!
SOLE FITNESS PARTS 回复2026-02-07
Thank you for taking the time to leave us a review! We are sorry that this happened and your package ended up delayed more due to it. We are glad, though, that it was able to get resolved quickly!
Lewall Fitness 的 Chris 提供了令人惊讶的支持和帮助,确保我订购了正确的硬件来让我唯一的 F80 跑步机正常运行。不合格的搬家公司让我一直在尝试拆卸然后尝试重新组装,并且无法移动重型设备,之后它被拆除并留下一片狼藉。克里斯已经启动了我的跑步机,让我真正开始跑步!谢谢你在宾夕法尼亚州勒沃尔健身中心的克里斯
SOLE FITNESS PARTS 回复2025-10-07
We are so glad this was able to get repaired, in a sense, by getting you the proper hardware! Chris does a great job at finding a way to get parts and units back up and running, that's for sure! Thank you for your review!
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Joseph M Cardon · 写过 5 条评价 · 体验于 2025-09-23 ·
★★★★★
鞋底F63显示板更换成功
我们为使用了 5 年多的 Sole F63 跑步机订购了一块替换显示板。我们在雷暴雨期间使用跑步机并经历了功率浪涌,导致其无法进行精确的速度控制,从而杀死了前一块板。我们更换了旧板,速度控制再次起作用。它比购买新的跑步机便宜得多。
SOLE FITNESS PARTS 回复2025-09-29
It is truly unfortunate that this happened, but are so glad it was able to be fixed for a reasonable price and that we could be a part of the process! Thank you for your review!