We apologize for your experience with your bike. We are not a manufacturer of parts we only source and sell them. If you are having this many replacements in such a short period of time please contact your manufacturer directly to see if they have made an upgrade on your unit.
Hello,
We apologize that our notifications did not get to you in a timely manner. Upon searching your email we were only able to find an order for a crank arm with us. You may have ordered the pedal on another site . The crank was ordered 7/27/26 , shipped 7/28/26 and delivered 8/1/26. Let us know how we can be better
We apologize for your frustration on this order.
We try to offer the best warranty we can. Most fitness equipment manufacturers only offer a 15-day electronic warranty and 30 days on everything else from the delivery date. We offer a 30 day on everything. This board was delivered mid-march 2026. Its unfortunately now 3 months past our warranty window. If you decided to move forward with a replacement, please call us back and we will work with you as best we can.
J
Jeff Daugherty · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
得到了我所需要的...
得到了我所需要的东西(后滚杆),并及时发货。 解决了我的问题。 谢谢!
SOLE FITNESS PARTS 回复2026-07-29
Thank you for taking the time to write this!!!
d
dan · 写过 2 条评价 · 体验于 2026-04-03 ·
★★★★★
我的技术人员无法让倾斜电机工作,索尔也不让我归还它。 I spent a lot of money for nothing.
技术人员无法让倾斜电机工作,并且不允许我归还它。我花了很多钱却毫无结果。
SOLE FITNESS PARTS 回复2026-07-27
We apologize for your experience. Please email us at [email protected] so we can look into this and do our best to help this situation.