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健康与医疗

Solutionbased

62 条评价

4.862 条评价
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关于 Solutionbased

数据更新
网站
solutionbased.com
分类
健康与医疗
所在地
United States · Pacoima
状态
待认证
近 12 个月
47 条评价
差评回复率
100%(1/1 条)
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Solutionbased靠谱吗?

Solutionbased(solutionbased.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 47 条。数据最后更新于 2026-08-10。

用户怎么说

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Robin Myrick · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

产品很快就来了

产品很快就来了。当一件配件无法按我们的预期工作时,我们可以毫无疑问地将其退回并获得退款。

Solutionbased 回复2026-08-04

Thank you for taking the time to share your experience! We’re glad your order arrived promptly and that our return process was simple and hassle-free when the accessory wasn’t the right fit. We want every customer to feel confident shopping with us, and we’re always here if you need help finding the best solution. Thank you again for your support!

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Nabeel Tanveer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

最佳淋浴转移

我无法用言语来形容我的感受。 10年后我可以在家洗澡了。虽然我在康复中心和医院洗过澡,但从来没有在家洗澡,直到我得到 ShowerBuddy SB1。

Solutionbased 回复2026-07-28

Thank you so much for sharing this. Knowing the ShowerBuddy SB1 helped you shower safely at home for the first time in 10 years means more to us than words can express. This is exactly why we do what we do. We’re honored to have played a small part in helping you regain this important piece of independence at home.

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Jenn C. · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

他们有我需要的部分

他们有我需要的部分!他们将其连同跟踪信息一起发送给我,因此我不必担心它是否会到达。然而,如此小的零件的运输成本非常高(20 美元)。

Solutionbased 回复2026-07-29

We’re glad we had the part you needed and that the tracking information was helpful. We understand your concern about the shipping cost. Please know that we do not mark up or upcharge shipping the rate is calculated by the carrier based on the package size and shipping distance. We appreciate your business and your feedback.

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Tim Ewing Inc Msch · 写过 7 条评价 · 已认证 · 体验于 2026-06-30 ·

易于订购

易于订购。快速运输

Solutionbased 回复2026-07-29

Thanks for the feedback and 5 star review.

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Kathy Marshall · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·

超级客户支持

伊曼纽尔太棒了

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Carol Grimes · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

这是我们第二次购买…

这是我们第二次购买 BathLyft 椅子,它们真的很值得购买。 客户服务也非常适合合作。

Solutionbased 回复2026-06-15

Thank you for your continued trust in us and for choosing the BathLyft bath lift chair for a second time. We're honored to be part of your bathing and accessibility solution. It's wonderful to hear that you feel the BathLyft is worth the investment and that our customer service team provided an excellent experience. We work hard to deliver high-quality bath lift chairs that help individuals maintain safety, comfort, and independence while bathing. Thank you again for your support and for sharing your experience. We truly appreciate your business and look forward to serving you in the future.

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RIIMIC · 写过 2 条评价 · 已认证 · 体验于 2026-05-27 ·

我第一次来你们公司

我第一次来你们公司。我订购了一对淋浴凳,但从未发货。没有人告诉我为什么,直到我打电话。然后我找到了一位非常乐于助人的代理商,并处理了一个新订单,尽管价格要高得多。我今天打开盒子,凳子太漂亮了!

Solutionbased 回复2026-06-15

Thank you for sharing your experience. We sincerely apologize for the initial shipping issue and the lack of communication regarding your order. That's not the experience we strive to provide. That said, we're glad our team was able to assist you and get everything resolved. Most importantly, we're happy to hear that your shower stools arrived and that you love them. We put a great deal of care into the design and quality of our products, so hearing that they are "gorgeous" means a lot to us. Thank you for giving us the opportunity to make things right, and we truly appreciate your business. We hope you enjoy your new shower stools for many years to come.

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Irma · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

淋浴伙伴

我喜欢淋浴伙伴的可靠性。它持续了很长时间并且从未出现过任何问题。这是我购买的第三把椅子,只要它们存在,我就会继续这样做。

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Laura L Wimer · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

很棒的客户服务

他们反应非常灵敏,立即解决了任何问题。 我对凳子很满意! 坚固、艺术且易于护理。 会持续很长时间。

Solutionbased 回复2026-06-15

Thank you for your continued support and loyalty to SolutionBased. Knowing that this is the third chair you've purchased means a great deal to our team. We are proud to provide durable, reliable bathroom accessibility solutions that families and caregivers can depend on for years. Hearing that your chair has performed flawlessly and continues to meet your needs is exactly what we strive for when designing our products. Thank you for trusting SolutionBased with your mobility and bathing needs. We truly appreciate your confidence in our products and look forward to serving you for many years to come

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David Mason · 写过 3 条评价 · 已认证 · 体验于 2026-05-20 ·

产品很棒

这个产品很棒,不仅对我四肢瘫痪的儿子来说,而且对我,他的照顾者来说。它减轻了我的工作量,真是太棒了。

Solutionbased 回复2026-06-15

Thank you for sharing your experience. Stories like yours are exactly why we created the ShowerGlyde. We're honored to hear that the ShowerGlyde sliding transfer bench has made such a positive difference for both your son and you as his caregiver. Reducing the physical effort and stress involved in daily bathing transfers is one of our primary goals, and it's incredibly rewarding to know that it has helped make caregiving easier and safer. Thank you for trusting ShowerGlyde as part of your son's care. We wish you and your family all the best and truly appreciate you taking the time to share your feedback.

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Ruth Picco · 写过 1 条评价 · 已认证 · 体验于 2026-04-27 ·

一切都很顺利

一切顺利 kkrb 从订单到一切都很顺利 交货。伊曼纽尔也在场。如有任何疑问或问题,请通过电话。我们爱我们的淋浴伙伴。它改变了生活。

Solutionbased 回复2026-05-19

Thanks for taking the time to review SolutionBased. We are Glad Emmanuel was able to help and that the Showerbuddy shower chair is working well for you.

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Mary T · 写过 1 条评价 · 已认证 · 体验于 2026-04-06 ·

优质的产品和客户服务

优质的产品和客户服务 如果需要的话会回来购买更多

Solutionbased 回复2026-04-28

Thank you, we really appreciate your kind words. Glad you had a great experience, and we’re here anytime you need us again.

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Jon Hooper · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

非常快速高效的服务…

为我立即需要的产品提供非常快速高效的服务!

Solutionbased 回复2026-04-24

Thank you for the great review! We’re glad we could provide fast and efficient service when you needed it most. We truly appreciate your support.

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Susan Ruane · 写过 1 条评价 · 已认证 · 体验于 2026-03-24 ·

快速履行订单

很快就收到了订购的确切产品。

Solutionbased 回复2026-04-08

Thank you for your order, we appreciate the kind words and are glad everything arrived quickly and exactly as expected!

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Judith B. · 写过 2 条评价 · 已认证 · 体验于 2026-03-16 ·

交货及时

交货及时,产品远优于原始标准版本。

Solutionbased 回复2026-04-08

Thank you, we’re glad to hear the delivery was quick and that you’re enjoying the product even more than the original!

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Customer · 写过 2 条评价 · 已认证 · 体验于 2026-03-16 ·

快速又简单

Solutionbased 回复2026-04-08

Thank you, we’re glad it was quick and easy. We Appreciate your support!

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Cathy Swanson · 写过 2 条评价 · 已认证 · 体验于 2026-03-17 ·

优质作品

一件优质作品,重型,喜欢它! 运输也很快。

Solutionbased 回复2026-03-30

Thank you for the kind words! We’re glad you’re happy with the quality and durability, and that it arrived quickly. We appreciate your support and hope it serves you well for years to come.

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Ilyce · 写过 2 条评价 · 已认证 · 体验于 2026-02-27 ·

我太高兴了!

我很高兴我的兄弟能够找到这个网站来购买淋浴椅零件,而不是购买全新的椅子。交货很好,没有任何问题。我会向我的朋友和家人推荐这个网站。

Solutionbased 回复2026-03-24

Thank you for the kind review. We’re so glad you were able to find the parts you needed instead of replacing the whole chair. It means a lot to hear everything arrived smoothly, and we truly appreciate your recommendation.

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James · 写过 1 条评价 · 已认证 · 体验于 2026-03-10 ·

确定确切的零件...

我很难确定我的侄子修理所需的确切零件,但伊曼纽尔努力通过电子邮件和短信使之成为可能。

Solutionbased 回复2026-03-24

Thank you for the kind words. We’re so glad your brother was able to find the parts he needed without having to replace the whole chair. We truly appreciate your recommendation.

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john sauer · 写过 1 条评价 · 已认证 · 体验于 2026-03-10 ·

昂贵的运费

零件可用性和客户服务都很好。零件成本很高,但我预计在 DME 领域也是如此。我没想到的是运输成本很高,而且零件需要 10 天才能到达我手中。他们应该要么减少运费并告诉我需要 10 天,要么向我收取 40 美元并在 2-3 天内将零件交给我。使用破损的淋浴椅四次确实有受伤的风险,但我们很少有人有备用淋浴椅可以使用!

Solutionbased 回复2026-03-22

Thank you for your feedback. We’re glad to hear that part availability and customer service met your expectations. We did ship your order the same day, and we apologize that FedEx took 8 days to deliver it. Unfortunately, once the package leaves our facility, we do not have control over carrier transit times. We understand how important these parts are, especially when a shower chair is not functioning properly, and we appreciate you bringing this to our attention. Your feedback is helpful as we continue to review our shipping options and communication.