Thank you for taking the time to share your experience! We’re glad your order arrived promptly and that our return process was simple and hassle-free when the accessory wasn’t the right fit. We want every customer to feel confident shopping with us, and we’re always here if you need help finding the best solution. Thank you again for your support!
Thank you so much for sharing this. Knowing the ShowerBuddy SB1 helped you shower safely at home for the first time in 10 years means more to us than words can express. This is exactly why we do what we do. We’re honored to have played a small part in helping you regain this important piece of independence at home.
We’re glad we had the part you needed and that the tracking information was helpful. We understand your concern about the shipping cost. Please know that we do not mark up or upcharge shipping the rate is calculated by the carrier based on the package size and shipping distance. We appreciate your business and your feedback.
Thank you for your continued trust in us and for choosing the BathLyft bath lift chair for a second time. We're honored to be part of your bathing and accessibility solution.
It's wonderful to hear that you feel the BathLyft is worth the investment and that our customer service team provided an excellent experience. We work hard to deliver high-quality bath lift chairs that help individuals maintain safety, comfort, and independence while bathing.
Thank you again for your support and for sharing your experience. We truly appreciate your business and look forward to serving you in the future.
Thank you for sharing your experience. We sincerely apologize for the initial shipping issue and the lack of communication regarding your order. That's not the experience we strive to provide.
That said, we're glad our team was able to assist you and get everything resolved. Most importantly, we're happy to hear that your shower stools arrived and that you love them. We put a great deal of care into the design and quality of our products, so hearing that they are "gorgeous" means a lot to us.
Thank you for giving us the opportunity to make things right, and we truly appreciate your business. We hope you enjoy your new shower stools for many years to come.
Thank you for your continued support and loyalty to SolutionBased. Knowing that this is the third chair you've purchased means a great deal to our team.
We are proud to provide durable, reliable bathroom accessibility solutions that families and caregivers can depend on for years. Hearing that your chair has performed flawlessly and continues to meet your needs is exactly what we strive for when designing our products.
Thank you for trusting SolutionBased with your mobility and bathing needs. We truly appreciate your confidence in our products and look forward to serving you for many years to come
Thank you for sharing your experience. Stories like yours are exactly why we created the ShowerGlyde.
We're honored to hear that the ShowerGlyde sliding transfer bench has made such a positive difference for both your son and you as his caregiver. Reducing the physical effort and stress involved in daily bathing transfers is one of our primary goals, and it's incredibly rewarding to know that it has helped make caregiving easier and safer.
Thank you for trusting ShowerGlyde as part of your son's care. We wish you and your family all the best and truly appreciate you taking the time to share your feedback.
Thanks for taking the time to review SolutionBased. We are Glad Emmanuel was able to help and that the Showerbuddy shower chair is working well for you.
M
Mary T · 写过 1 条评价 · 已认证 · 体验于 2026-04-06 ·
★★★★★
优质的产品和客户服务
优质的产品和客户服务
如果需要的话会回来购买更多
Solutionbased 回复2026-04-28
Thank you, we really appreciate your kind words. Glad you had a great experience, and we’re here anytime you need us again.
J
Jon Hooper · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·
★★★★★
非常快速高效的服务…
为我立即需要的产品提供非常快速高效的服务!
Solutionbased 回复2026-04-24
Thank you for the great review! We’re glad we could provide fast and efficient service when you needed it most. We truly appreciate your support.
S
Susan Ruane · 写过 1 条评价 · 已认证 · 体验于 2026-03-24 ·
★★★★★
快速履行订单
很快就收到了订购的确切产品。
Solutionbased 回复2026-04-08
Thank you for your order, we appreciate the kind words and are glad everything arrived quickly and exactly as expected!
J
Judith B. · 写过 2 条评价 · 已认证 · 体验于 2026-03-16 ·
★★★★★
交货及时
交货及时,产品远优于原始标准版本。
Solutionbased 回复2026-04-08
Thank you, we’re glad to hear the delivery was quick and that you’re enjoying the product even more than the original!
C
Customer · 写过 2 条评价 · 已认证 · 体验于 2026-03-16 ·
★★★★★
快速又简单
Solutionbased 回复2026-04-08
Thank you, we’re glad it was quick and easy. We Appreciate your support!
C
Cathy Swanson · 写过 2 条评价 · 已认证 · 体验于 2026-03-17 ·
★★★★★
优质作品
一件优质作品,重型,喜欢它! 运输也很快。
Solutionbased 回复2026-03-30
Thank you for the kind words! We’re glad you’re happy with the quality and durability, and that it arrived quickly. We appreciate your support and hope it serves you well for years to come.
Thank you for the kind review. We’re so glad you were able to find the parts you needed instead of replacing the whole chair. It means a lot to hear everything arrived smoothly, and we truly appreciate your recommendation.
J
James · 写过 1 条评价 · 已认证 · 体验于 2026-03-10 ·
★★★★★
确定确切的零件...
我很难确定我的侄子修理所需的确切零件,但伊曼纽尔努力通过电子邮件和短信使之成为可能。
Solutionbased 回复2026-03-24
Thank you for the kind words. We’re so glad your brother was able to find the parts he needed without having to replace the whole chair. We truly appreciate your recommendation.
Thank you for your feedback. We’re glad to hear that part availability and customer service met your expectations.
We did ship your order the same day, and we apologize that FedEx took 8 days to deliver it. Unfortunately, once the package leaves our facility, we do not have control over carrier transit times. We understand how important these parts are, especially when a shower chair is not functioning properly, and we appreciate you bringing this to our attention. Your feedback is helpful as we continue to review our shipping options and communication.