Hey Wendee,
We've been trying to reach you via email but haven't heard back from you in a few weeks. Please respond to our messages so we can work towards a solution together.
We look forward to hearing from you!
Hey Anton! So sorry this happened! We're here for you! We'll definitely take care of you. I just sent you a follow-up email to make sure we address all of your concerns.
Looking forward to talking more! Thank you!
UPDATE: 8/26/24 - I emailed you at the address you ordered with. [email protected]. Here's a link to a screenshot proving that we reached out to you on 8/20/24 (last Tuesday as of this writing). We're here for you and will absolutely make things right, but you need to reply to that email. Thank you!
PROOF:
https://drive.google.com/file/d/1lN9qzBaEz-SD5XWLuEvLEJSsm9m2uXtQ/view?usp=sharing
Hey Marianne! So sorry about this error but not to worry! We're here for you and will 100% make it right for you. I've reached out to you via email and look forward to fixing this. Thank you so much!
Jennifer Montgomery美国 · 写过 1 条评价 · 体验于 2024-07-16 ·
★★★★★
不能更高兴了!多么有趣的礼物主意啊!!
今年我为我丈夫买了一首歌作为我们的周年纪念日。我选择了一位名叫 Adam James Deiboldt 的出色艺术家来创作这首歌,这真是太棒了!我们今天第一次听到这首歌,我丈夫热泪盈眶。这是我买过的最好的东西之一,我对这首歌非常非常非常满意。谢谢你,亚当!! 🤩
Songfinch 回复2024-07-17
Hey Jennifer,
We're so happy to hear the song Adam composed was a hit! Think it's safe to say this was an "amazeballs" anniversary gift for your husband 😁️
Thank you so much for trusting us to compose a song with your details/information and from all of us here, we wish you both a very happy anniversary (and many more epic spaghetti and well-done steak date nights) ❤️
Hi Noelle,
Thank you for your feedback regarding your recent experience with us.
We appreciate your understanding that the process of creating a song is very manual and that our artists will always strive to get any corrections right on the first attempt. However, because songwriting is such a human process, mistakes can happen! I'm very sorry to hear that the song didn't meet your expectations after the changes were completed. Please feel free to reach out and we'd be happy to see what we can offer to get your song to the perfect spot.
Hey James,
We're so happy to hear that you loved your song with Shayan - he's a real Songfinch rockstar around here :)
We can't wait to work with you again in the future and hope that your wife had a wonderful birthday!