Hi Becki - thank you so much for sharing! I'm so glad we could bring you Happy Tears:) Thank you so much for supporting independent artists like Niya by choosing Songfinch!
Hi Joseph! Wow, this is so sweet - thank you for sharing! Shayan Regan is such a talent, we are so lucky to have him:) Thanks to YOU for supporting independent artists like Shayan and for choosing Songfinch!
M
Mr. White Heart · 写过 1 条评价 · 已认证 · 体验于 2022-09-04 ·
★★★★★
Lian 出色地捕捉到了……
Lian 很好地抓住了我们故事的精髓。她能够满足我妻子的母语歌词的特殊要求。总的来说,这是一次难忘的经历,我会推荐给所有和特别的人在一起的人。
Songfinch 回复2023-07-10
Hi there - thanks so much for sharing! So happy to hear that you loved your song and that we were able to make it extra special for you and your wife! Big thanks to you for choosing Songfinch and helping support independent artists like Lian:)
Hi Noreen! Thank you so much for sharing! Effee does make some phenomenal music - for us at Songfinch and for her own catalog (which you can find on streaming services if you do want to listen to her sing all day haha)! So honored we could bring such happiness to you! Thank you so much for supporting independent artists like Effee by choosing Songfinch!
A
Angela · 写过 2 条评价 · 体验于 2023-03-02 ·
★★★★★
当我为我们的第十次订购一首歌时......
当我为我们结婚十周年纪念日订了一首歌时,我试图降低我的期望。我只听了 3 位我正在寻找的流派艺术家的例子并回答了一些问题。就是这样。
一位出色的歌手/歌曲作家给了我比我想象的更多的东西! They managed to take some seemingly random details that I pulled from our 23 year relationship and turned them into a beautifully written song that captured the essence of who we are as a couple and how much she means to me. I cried when I heard it, my wife cried when she heard it, and friends and family have all been incredibly impressed by just how how talented the artist was!感谢您带来的美妙体验!
Songfinch 回复2023-06-28
Hi Angela! Thank you so much for sharing this! I'm so happy we could give you such an amazing experience:) Thank YOU so much for supporting independent artists by choosing Songfinch - wishing you and your wife all the best and 23 more years of happiness!
Hi Boo - thank you so much for sharing this! I'm so glad we were able to be a part of your father's memorial service and give you something special that will remind you of him for years to come. Thanks to you for choosing Songfinch and supporting independent artists like Scott - we're so happy you loved the song he wrote you:)
A
Amanda Cullen · 写过 1 条评价 · 体验于 2022-12-25 ·
★★★★★
好得不能再好了
Couldn't have been better! I received it as a gift from my husband and Danny Gruff's lyrics and his amazing vocals were brilliant. I loved the melody - the song really rocks! (My adult children loved it as well!) The artist followed the brief given and constructed the lyrics in a clear and meaningful way.我会毫不犹豫地向我的朋友推荐 Danny 和 Songfinch!谢谢你们俩!
Songfinch 回复2023-06-20
Hi Amanda!
Thank you for taking the time to leave us a review! We are incredibly happy to hear you and your family love your song!
We hope to work with you again soon!
A
Alison Curtis · 写过 2 条评价 · 体验于 2023-06-17 ·
★★★★★
这是个好主意,但是……
This is such a great idea - and I imagine when you get a song that hits the mark for you, it’s fab. The problem is when you are not happy, the customer service is really poor. I requested a song that was of medium tempo, heartfelt and comical. What I got was a song that was slow and just heartfelt so it didn’t really represent the relationship I have with the recipient. And of course, “creative license/interpretation” is a good explanation for my not being happy- except the artist didn’t follow my instruction! Customer service is basically a robot. I have contacted them numerous times. There is promise that a representative will get back to you in 24hrs but that doesn’t happen. I could, additionally pay an extra $65 for an extra verse which might go towards resolving the issue, and funnily enough, if I want to do that, it suddenly becomes very easy to part with more money.一份本来就很昂贵的礼物,我现在无法送出。
Songfinch 回复2023-06-20
Hi Alison,
Thank you for taking the time to leave us a review! We are greatly sorry for the initial negative experience and delayed response.
We will have someone reach back out to you and help get your song where it needs to be! We look forward to working with you!
K
Kathy Tait Clauser · 写过 6 条评价 · 体验于 2023-06-08 ·
★★★★★
有史以来最糟糕的客户服务体验
Worst customer service experience ever! Everything is automated responses.严重地! It is almost impossible to contact a human. When you finally do (only through email) it takes up to 3 days to hear back...each time you correspond!我不喜欢这首我花了近 300 美元购买的歌曲(购买了一首额外的主歌)。 It was boring, empty, emotionless, weak, worded horribly, no flow to the music, unpredictable melody and very unpleasant to the ear and so sloppy! My guess is that it was thrown together over night in spite of the fact I waited for over a week to receive the song. I tried to reach out to ask what could be done to fix all the issues. Of course, I have not heard back from them at all. I will never use this company again. My suggestion is to save your time and money.提前计划并询问音乐家/歌手/艺术家朋友是否可以聘请他们为您创作歌曲。 Or ask friends if they know anyone. Obviously this company has a brilliant advertising campaign. They post all the videos that are successful. I know I can't be the only person who had such a bad experience with them. I will NEVER use the song I paid them for.我没有/不会为我的丈夫透露(这首歌是为父亲节而写给谁的)。 It would be unfair to him to present this "song" and make him have to lie about how much he loves it to spare my feelings. You might be lucky and end up with something that you really like, or you could end up like me and waste your time and money and have a song that you will never use. The company has a strict policy (apparently) of no refunds, no changes to the song (unless you want to pay more), no changing artists and my experience is if you want to communicate about any issues, they don't care at all. Oh, I tried to use the fathers day discount code when I first ordered and it was NOT A VALID CODE.我联系他们请求他们帮助我,两天后我终于收到回复(在我最终放弃并支付全价之后)。 I asked them if they could honor the discount and they replied with an emphatic NO! So yeah, this company has BIG issues!买家要小心。
Songfinch 回复2023-06-20
Hey Kathy! We do apologize that you did not have a great experience. We would love to get your custom song to the perfect spot. Please contact our support team, and we will have a representative contact you to assist you further! You can reach out to us through here - (https://www.songfinch.com/contact-us).
Hi Bee,
Thank you for your feedback and we're sorry to hear your experience with us was less than stellar. We want you and every single one of our customers to have a song they absolutely love. There are some song revisions we cover and others that incur an additional fee to re-work based on the complexity of the request. Please let our Customer Success Team know if something was misinterpreted or incorrect with your lyrics and someone will be sure to reach back out as soon as they can. At the end of the day, we want your 14th anniversary to be one to remember!
A
Adam Barto · 写过 1 条评价 · 体验于 2023-06-13 ·
★★★★★
S 神奇地改变了我们的故事……
S 神奇地将我们的故事变成了一首优美的歌曲。我们喜欢他的歌曲创作和声音。非常感谢 S 帮助我为我妻子制作了一份难忘的生日礼物。非常有爱!
Songfinch 回复2023-06-13
Hey Adam,
Thanks so much for your feedback -- We are thrilled to hear you loved the song S composed for your wife's birthday :)
Thank you for choosing to work with Songfinch and we look forward to writing your next song soon!
T
Tom Premlek · 写过 1 条评价 · 体验于 2023-05-10 ·
★★★★★
从 Songfinch 订购定制歌曲
从 Songfinch 订购定制歌曲,作为我女朋友的生日礼物,这是有史以来最好的决定!
Songfinch 回复2023-06-12
Hi Tom! Thanks so much for posting! So happy to hear you love your song:) Thank you for your support!
T
Tawnee · 写过 1 条评价 · 体验于 2023-05-31 ·
★★★★★
如此完美的父亲节礼物
Such a perfect Father's Day gift for my husband.这位艺术家出色地完成了将我发送的所有小信息拼凑在一起的工作。我知道这是一首我们一家人珍藏一生的歌。谢谢伊莲·帕尔默!
Songfinch 回复2023-06-13
Hi Tawnee!
Thank you for taking the time to leave us a review! We are happy to hear you love your song! Thank you so much for working with us and hope to do it again soon!
L
Lisa · 写过 4 条评价 · 体验于 2023-06-09 ·
★★★★★
我们爱上了我们的歌曲并且……
We are in love with our song and slideshow!他们很完美! My expectations were exceeded. My husband cried when I gave it to him.感谢您让我们的一周年纪念日变得难忘。
Songfinch 回复2023-06-12
Hi Lisa! I'm so glad you and your husband love the song! Happy Anniversary to you both:) So glad we could be a part of it!
A
Ashley Nichole · 写过 1 条评价 · 体验于 2023-06-10 ·
★★★★★
吉莉安·拉文成功了
吉莉安·拉文成功了!我要求为我的继父创作一首歌作为父亲节礼物。她涵盖了我所要求的一切,听起来确实很棒,而且完全符合节奏、风格,正是我想要的一切! I highly recommend doing this for a loved one.我抓住了一些负面评论的机会,但我很高兴我这么做了。
Songfinch 回复2023-06-12
Hi Ashley! Thank you so much for sharing this! Jillian Lavin is such a great artist, I'm so happy you love the song she made for you:) Thank you for choosing Songfinch and supporting independent artists like Jillian!
J
Jamie · 写过 2 条评价 · 体验于 2023-06-09 ·
★★★★★
圣烟,厉害!!!
Holy smokes, Ryan Tyler is a champion. I’m in tears.我要求为我 4 岁的孩子唱一首摇滚歌曲献给他的父亲。我非常紧张,以至于我没有提供足够的“好”内容,或者我真正想成为歌曲核心的信息会在翻译中丢失,但他杀了它!我迫不及待地想让我的儿子在父亲节与我的丈夫分享这个。我希望我能通过SongFinch直接联系这位艺术家,用我自己的话告诉他我是多么感激,他是多么有才华!
Songfinch 回复2023-06-10
Hi Jamie!
Thank you for taking the time to leave us a review! We will definitely pass this along to Ryan for you! We are incredibly happy to hear you love your song!
L
Lindsey Evans · 写过 15 条评价 · 体验于 2023-06-05 ·
★★★★★
非常失望:(
到目前为止,Songfinch 的经历并没有留下深刻的印象。 The song I received wasn’t too bad but needed some revision which wasn’t covered in the original price and was a bit short so I paid for a pre-written lyric session and an extra verse (an extra $115).从那以后(现在是三天前)我就再没有听到过任何关于这两者的消息。 I know the verse can take up to 7 days but have not even had an email confirmation of the pre-written lyric session and had no replies to my requests for support.再过三周,这是我结婚十周年纪念日。我认为我不会向其他人推荐 Songfinch。
Songfinch 回复2023-06-09
Hi Lindsey!
Thank you for taking the time to leave us a review! I am sorry we missed the mark here!
We would love to reconnect and get your song to a great spot! Please email us at [email protected]!
We look forward to working with you!
J
Jr · 写过 1 条评价 · 体验于 2023-05-03 ·
★★★★★
糟糕得令人震惊
糟糕得令人震惊,但我和我的搭档事后能够嘲笑这件事,以及这将如何成为未来几年因幽默原因而讲述的故事。
但问题是它不仅仅只花费几英镑,而且如果你花这么多钱寻找一些特别且有意义的东西,那就很昂贵了。
Then DO NOT buy this.
太糟糕了,这就是为什么我们最终笑了,歌词就像是只有傻瓜和马的剧集中的东西,歌手就像著名的 cwying 剧集中的歌手,大多数人都会知道那有多糟糕。
此外,另一个大问题是,当我们向 Songfinch 投诉时,回复也同样糟糕,他们根本没有兴趣解决这个问题,我们没有收到最后一条发给他们的更新消息。
我相信他们是一家掏钱经营的公司,我读到还有数百人在抱怨,也许这家公司就是其中一家,一旦声誉变得如此糟糕,那么他们就会削减开支并带着钱逃跑。
所以我的总结是,想要为你的另一半写一首特别的歌,就去买一个键盘,一个垫子和笔,然后自己做。
会比使用这家公司便宜很多,效果也更好。
Songfinch 回复2023-06-08
Hi There!
Thank you for taking the time to leave us a review! We are sorry to hear we did not get it right the first time around, and for missing your original message!
When you have a moment, please reach out to us at [email protected]. We would love to help get your song where it needs to be!
We look forward to working with you!
M
Mimi · 写过 1 条评价 · 体验于 2023-01-05 ·
★★★★★
向大家问好
Greetings to you all,
I placed two orders (two songs) with two different artists one artist was Ryan Tyler and the other one was Delwing Eiland- I sincerely did not like the manner the songs were composed.
我选择两位不同的艺术家,以防万一一首歌很糟糕,那么另一首歌会更好。我很不幸,这远远超过了 400 美元,而且这些歌曲听起来不像是由专业艺术家(歌手)创作的
我真诚地向收件人发送了一条消息,对音乐的声音表示歉意。
该艺术家的声音听起来与我点击的初始歌曲样本不一样,如在 Songfinch.com 上广告的那样
I don't like to leave a bad review but there was no way I could have pre-listened to the song prior they send the song to my recipient- I felt so embarrassed to know that my recipient received these songs.
我对我的两首歌都不满意。
Songfinch 回复2023-06-06
Hey Mimi,
We're so sorry this was your experience with us!
Our goal is to have every song be more than you could ever expect on the first pass and it sounds like we may have missed the mark. There are several ways we can move forward with getting you a song that you love! If you have not done so already, please reach out to our Customer Success Team at [email protected]. Someone will be sure to reach out to assist as soon as they can!