Thank you for sharing your experience with SpotOn, Tony. We know a disruption to your online ordering and DoorDash integration hits hard, and it sounds like our support has missed the mark for your business. This is not the level of service or reliability we strive to provide. Please reach out to me directly at [email protected] and we will ensure your concerns are handled promptly and with the attention they deserve.
Thank you so much for your feedback! We're thrilled to hear that working with Ivan has been such a good experience. We truly appreciate you taking the time to share, and we're glad he's been able to support you so well with a great attitude. Wishing you continued success!
Thank you so much for your feedback, Aracely! We're thrilled to hear that working with Ivan has been such a good experience. It’s great to know he was able to help streamline your seafood restaurant's operations and strike that balance between clear BOH tickets and a fast FOH interface. We truly appreciate you taking the time to share, and we’re glad he’s been such a vital partner for your team. Wishing you continued success!
Thank you for sharing your experience, Heather! It sounds like there's been a misunderstanding—you've reached the SpotOn that provides point-of-sale and management software for restaurants and small businesses. We don't actually make dog collars, though we're glad to hear their support team was so helpful.
Thank you so much for your feedback, Jen! We're thrilled to hear that working with Chris has been such a good experience and a game changer for your organizations. We truly appreciate you taking the time to share, and we’re glad he’s been such a vital partner for your team. Wishing you continued success!
Y
Yesica Heredia美国 · 写过 2 条评价 · 体验于 2026-03-20 ·
★★★★★
伊万·蒙罗伊是……的人之一。
Ivan Monrroy 是 SpotOn 团队中真正知道如何解决任何问题的人之一。他是唯一能够解决我几个月来一直在处理的问题的人,但多亏了他,从今天起一切似乎都得到了解决。
SpotOn 回复2026-04-09
Thank you so much for your feedback, Yesica! We're thrilled to hear that working with Ivan has been such a good experience. We truly appreciate you taking the time to share, and we’re glad he was able to step in and get everything resolved for you. Wishing you continued success!
Thank you for sharing your experience with SpotOn, Brandon. It sounds like our communication and reporting have missed the mark for your business. This is not the level of service or clarity we strive to provide. I know the team has reached out to further assist you, but please do not hesitate to reach back out if you still have questions or concerns.
Thank you so much for your feedback, Leah! We’re thrilled to hear that working with Krystle has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
A
Alex美国 · 写过 1 条评价 · 体验于 2026-03-18 ·
★★★★★
我们已经拥有 Spot On 有一段时间多了……
我们已经使用 Spot On 一个多月了,我们非常喜欢它。是的,像任何其他 POS 系统一样,也有需要修复的错误,但他们能够快速有效地修复它。他们将跟进以确保问题也得到解决。伊万·蒙罗伊和恩里克是最好的。我强烈建议切换!
SpotOn 回复2026-03-20
Thank you so much for your feedback, Alex! We’re thrilled to hear that working with Ivan & Enrique has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
O
Omar Etemadi美国 · 写过 1 条评价 · 体验于 2026-03-18 ·
★★★★★
伊万提供了巨大的帮助,并且……
Ivan 提供了巨大的帮助,真正代表了 SpotOn 支持的最佳状态。每当我有疑问时,他都会及时给我回电话并有效地解决我的问题。他始终如一地提供优质的服务和支持。我真诚地希望您能长期让他留在您的团队中。
SpotOn 回复2026-03-20
Thank you so much for your feedback, Omar! We’re thrilled to hear that working with Ivan has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
R
Rafael美国 · 写过 1 条评价 · 体验于 2026-03-17 ·
★★★★★
我对 Spoton 特别版感到非常满意……
Ivan monroy 是一位出色的客户成功合作伙伴,他真正了解餐厅的运作方式。他不仅仅是建立了我们的 SpotOn POS;他还针对我们的特定工作流程对其进行了优化,并且始终积极主动地帮助我们成长。他的专业知识和反应能力使他成为我们真诚业务运营的宝贵资产 R Cermeno
SpotOn 回复2026-03-20
Thank you so much for your feedback, Rafael! We’re thrilled to hear that working with Ivan has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
Hi Peninsula Tree Care - As you know, our team has been in contact with you about your concerns. We are truly sorry you experienced these issues as this is not the experience we want any of our customers to have. While we hope we've made things right with you, please don't hesitate to reach out directly to Joaquin for additional requests. Thank you!
Thank you so much for your feedback, Michael! We’re thrilled to hear that working with Amanda has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
J
Johnn Kinney美国 · 写过 1 条评价 · 体验于 2026-03-05 ·
★★★★★
克里斯非常乐于助人并且…
克里斯非常乐于助人并且沟通良好。 A+!
SpotOn 回复2026-03-11
Thank you so much for your feedback, Johnn! We’re thrilled to hear that working with Chris has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
D
Daniel Marques美国 · 写过 1 条评价 · 体验于 2026-03-05 ·
★★★★★
特别感谢 Jeff G
特别感谢 Jeff G。他非常乐于助人,回答了所有问题,而且反应非常积极。 他的知识和建议有助于我们的业务取得成功。
SpotOn 回复2026-03-11
Thank you so much for your feedback, Daniel! We’re thrilled to hear that working with Jeff has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you and your business.
Thank you so much for your feedback, Colin! We’re thrilled to hear that working with Michael has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you so well.
Thank you so much for your feedback, DR! We’re thrilled to hear that working with Chris has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you so well.
A
AT美国 · 写过 1 条评价 · 体验于 2026-02-17 ·
★★★★★
詹妮弗·威克霍尔姆太棒了……
Jennifer Wickholm 的反应速度快如闪电,信守了她的服务承诺,并为我联系了合适的人来处理我的问题!感谢您的勤奋和对我需要的关注,詹妮弗!
SpotOn 回复2026-02-19
Thank you for the wonderful feedback, AT! We’re so glad to hear that Jennifer provided such knowledgeable support and helped resolve your issue. We're proud to partner with you and your business!
J
Jason McCall美国 · 写过 1 条评价 · 体验于 2026-02-11 ·
★★★★★
克里斯·琼斯是最棒的!
SpotOn 回复2026-02-19
Thank you so much for your feedback, Jason! We’re thrilled to hear that working with Chris has been such a good experience. We truly appreciate you taking the time to share, and we’re glad we've been able to support you so well.
T
The factory美国 · 写过 1 条评价 · 体验于 2026-02-09 ·
★★★★★
詹妮弗非常乐于助人,而且知识渊博。
詹妮弗非常乐于助人,而且知识渊博。她花时间耐心、清晰地回答了我所有的问题。 Jennifer 还通过 3 路电话联系了我与另外两个部门,并在这 2 个电话中耐心等待,直到我的问题得到解答。我真的很感谢大家的大力支持,并且一定会推荐她。
SpotOn 回复2026-02-10
Thank you for the wonderful feedback! We’re so glad to hear that Jennifer provided such knowledgeable support and went the extra mile to ensure all your questions were answered. We're proud to partner with you and your business!