Stanton Optical

Hello Wymeka! We’re glad to hear you had a positive customer service experience. We appreciate you taking the time to share your experience with us!

Hello Adrian! We’re glad to hear your glasses turned out perfectly and arrived quickly. We appreciate you taking the time to share your experience with us!

Hello Tee! We’re thrilled to hear Ariel provided such a warm welcome, clearly explained your prescription, and kept you informed throughout the process. We’re glad we could make your first visit a positive one and appreciate your kind words. We’ll be sure to share your recognition with Ariel!

Hello! We’re glad to hear you were pleased with our pricing and the service you received. We appreciate you taking the time to share your experience with us!

Hello Joseph, We’re so glad to hear you enjoyed the excellent service and friendly care from our team. We’re also happy to know you’re enjoying your new glasses. We truly appreciate your feedback and look forward to seeing you again!

Hi Karen! We're thrilled to hear you had an amazing experience and that our team provided efficient and friendly service. We truly appreciate your kind words and look forward to serving you again!

Hello Hilda, We’re so glad to hear you had an excellent experience with our team. We appreciate your kind words about the doctor’s professionalism and knowledge, as well as our Spanish-speaking team members who helped make your visit comfortable and welcoming. We truly appreciate your support and look forward to seeing you again!

Hi Benedict! We're glad to hear our team went above and beyond to help you find the right glasses and ensure everything was taken care of. We're also happy your glasses arrived sooner than expected and that our team made sure they fit comfortably. We truly appreciate your feedback and look forward to serving you again!

Hello Robert, We're glad to hear you found our staff courteous and our pricing reasonable. We appreciate your feedback and look forward to serving you again in the future!

Hi Kadion! We're glad to hear our team provided a welcoming and smooth experience while helping make your visit easy and affordable. We truly appreciate your feedback and look forward to serving you again!

Hi Elizabeth! We're glad to hear our team provided professional and helpful service during your visit. We truly appreciate your feedback and look forward to serving you again!

Hello Carlos! We’re glad to hear our team provided a great attitude and an efficient experience with minimal wait time. We appreciate you sharing your kind words with us!

Hello Logan, We’re glad to hear you were able to find glasses for your whole family at a price that worked for you. We appreciate your trust and are happy to have helped make quality vision care more accessible. We look forward to serving you and your family again!

Hello Stephanie! We’re glad our team was able to help with your contact lens needs and assist you in finding a pair of frames you loved. We appreciate your patience through the adjustment process and are happy to hear your updated prescription was just right and your glasses and contacts arrived ahead of schedule.

Hello John! We’re thrilled to hear the Medford team provided cheerful, friendly, and professional service from start to finish. We’re glad you enjoyed the guidance during your frame selection and that your glasses arrived ahead of schedule. We appreciate your recommendation and look forward to assisting you again!

Hello Christie! We’re grateful for your continued support over the years and are thrilled to hear our team has consistently provided professional, friendly, and welcoming service. We appreciate your recommendation and look forward to continuing to serve you!

Hello Ken. We sincerely apologize that your experience did not meet your expectations. We are also sorry to hear that your son's prescription did not meet his vision needs and that you were disappointed with the exam process and pricing. Our goal is to provide accurate vision care, clear communication, and transparent pricing so patients can feel confident throughout their experience, and we regret that this was not your experience. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Hello Paula. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that the final cost of your eyewear and contact lenses did not align with what you expected based on our advertised promotions. We strive to provide competitive pricing and a variety of options to meet our patients' vision needs and budgets. Our goal is to provide clear information about pricing, promotions, and available options so patients can make informed decisions before moving forward with their purchase, and we regret that this was not your experience. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Hello Mary. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that your prescription did not provide the vision correction you needed and that you experienced delays and concerns regarding your required documentation. Our goal is to provide accurate vision care, clear communication, and timely support throughout the process, and we regret that this was not your experience. We appreciate your kind words about the assistant who helped you during your visit. Please contact our support center at 877-518-5788 so we can assist you further. Thank you for your feedback.