Stanton Optical

Hi Francisco! We are thrilled to hear that you found our team to be so friendly, personal, and professional. We truly appreciate your support and look forward to seeing you again!

Hi Karla! We are thrilled to hear that Erika provided such helpful, informative, and straightforward service during your check-out. It is also fantastic to know that when you needed assistance with your glasses, our team was able to resolve your issue swiftly and efficiently. We truly appreciate your feedback and look forward to seeing you again!

Hi Abigail! We are thrilled to hear that you loved your experience and that our team made everything fast, easy, and pleasant. We look forward to seeing you again!

Hi Victor! We are thrilled to hear that you experienced great customer service and found the process to be quick and easy. We truly appreciate your support and look forward to seeing you again!

Hello Kenneth. We're glad to hear you received good service during your visit. We're sorry to hear the pricing did not meet your expectations. Our promotions typically apply to select frames, while lens options and prescription needs can affect the final price. We appreciate your comments and will continue working to improve communication and transparency. We hope to have the opportunity to serve you again.

Hi Frank! We apologize for the duplicate survey request, but we truly appreciate you taking the time to share your feedback with us. Your support means a lot to our team!

Hello Jennifer. We’re sorry to hear that your experience did not meet your expectations, and we apologize that both pairs of glasses had quality concerns, requiring one pair to be replaced and the other to be returned for further evaluation. This is not the level of quality, care, or service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Hello Marilyn, We're so happy to hear you loved the service and that our manager and team made you feel so welcome. Your recommendation means so much to us, and we truly appreciate your support. We look forward to seeing you again!

Hello Chitra, We're thrilled to hear you had such a positive experience shopping for glasses with us. It's great to know our Arden team made you feel welcomed with their friendly and kind service. We truly appreciate your kind words and look forward to serving you again in the future!

Hello Patricia, We're so glad to hear you had awesome service from beginning to end and that you love your new glasses. We truly appreciate your support and look forward to serving you again!

Hello Selena, We're thrilled to hear Aileen provided such knowledgeable, patient, and wonderful service. We'll be sure to share your kind words with her. Your 1000000/10 recommendation truly means the world to us! We can't wait to welcome you back to Stanton Optical for your future eyewear needs.

Hello Donna, We're so glad you had an awesome customer service experience. We truly appreciate your support and look forward to serving you again!

Hello Vicent, we're truly sorry to hear about your experience. We understand how frustrating it must be to be charged for services you didn’t request or receive, and to find the final cost was much higher than expected. This isn’t the level of service or professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for sharing your feedback.

Hello. We’re so happy to hear that you had a positive experience with our team and received great service. We also appreciate your comments regarding pricing. We strive to provide competitive pricing and a variety of options to meet our patients' vision needs and budgets. Thank you for choosing us, and we hope to have the opportunity to better serve you again in the future.

Hi Lisa! We're glad to hear our team provided a welcoming experience and was able to answer all your questions with great care. We truly appreciate your kind words and look forward to serving you again!

Hi Dennis! We're glad to hear our store employees provided friendly and helpful service. We truly appreciate your feedback and look forward to serving you again!

Hi Sebrena! We're glad to hear our knowledgeable team helped you find a contact lens option that works well for you. We truly appreciate your feedback and are happy you had a great experience with our staff. We look forward to serving you again!

Hello. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear about the delay in receiving your glasses and that your order was sent to the wrong location. Please know delivery time frames can vary depending on your prescription, product selection, and any additional upgrades. We truly appreciate you giving us another opportunity to earn your trust. Thank you for your feedback as we continue working to improve our service and overall patient experience.

Hello Julian. We're sorry to hear that your experience did not meet your expectations, and we apologize for the extended delay in receiving your glasses. This is not the level of communication and service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Hello Carole! We’re thrilled to hear you received phenomenal customer service. We appreciate your kind words about Tom and will be sure to share your recognition with him!