Stanton Optical

Hello Susan, We're glad to hear our staff made a positive impression with their kindness, but we're sorry to learn that your prescription was not accurate and that the virtual exam did not meet your expectations. We understand how frustrating that can be. We appreciate you sharing your experience, as it helps us improve. We wish you the very best with your future eye care needs.

Hello Linda, We're so glad to hear you had a fast, friendly, and professional experience. It's great to know your glasses arrived sooner than expected and that our team was able to adjust them for the perfect fit. We truly appreciate your support and look forward to serving you again!

Hi Jacqueline! We are thrilled to hear that you love us and had an amazing experience. We look forward to seeing you again soon!

Hi Tonia! We are thrilled we could help you out as a last-minute out-of-town walk-in. Providing knowledgeable and helpful service is what we strive for, and we are so glad you had a great experience with us!

Hi Dawn! We are so glad to hear that you still had a great experience overall and that our associate took such good care of you. We truly appreciate your understanding regarding the insurance miscommunication, and we are proud of our manager for using it as a positive coaching moment to ensure we always provide complete information. We look forward to welcoming you back!

Hi Angela! We are thrilled to be your family's go-to eye care destination and are so glad we could finally help you achieve clear 20/20 vision. We will be sure to share your kind words with Nick and the team—and let the bakers know the Saturday treats are a hit with the kids! We look forward to seeing you all again soon.

Hi Wendy! We are thrilled to hear that you had a great experience with our team. Providing top-notch customer service is always our priority, and it means a lot to know we hit the mark. We look forward to seeing you again soon!

Hi Robert! We're so glad you enjoyed our selection, found our location convenient, and had a great experience working with us. We look forward to seeing you again!

Hi Jay! We are thrilled to hear that you had such a fast, efficient experience with your exam and that your new glasses were ready in no time. We appreciate your feedback!

Hello Anilao, we're truly sorry to hear about your experience. We understand how frustrating it must have been to receive an incomplete contact lens order, experience confusion with the replacement process, and have difficulty getting assistance through our customer support channels. This is not the level of service and professionalism we strive to provide. Thank you for bringing this to our attention. We've escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Hi Traci! We're glad to hear our team was friendly and knowledgeable during your visit. We truly appreciate your feedback and look forward to serving you again!

Hi Jenn! We're glad to hear Ty, our team, and Dr. G provided a great experience and helped you find what you needed. We appreciate your feedback regarding pricing and are happy you were able to order the products you wanted. We look forward to serving you again!

Hello Rebecca, we’re truly sorry to hear that your glasses aren’t performing as expected and that your concerns haven’t been resolved despite multiple visits. We understand how frustrating this must be, and this isn’t the level of service or professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you so much for sharing your feedback with us.

Hi Marquise! We're so glad to hear you enjoyed our customer service and found reasonable deals. We look forward to seeing you again!

Hi Barbara! We're glad to hear you were treated with kindness and care during your first visit to Stanton Optical. We appreciate your trust with your special order and look forward to helping you enjoy your new glasses soon!

Hello Anna, we're truly sorry to hear about your experience. We understand how frustrating it must have been to make multiple visits, try several contact lens options, and ultimately leave for your trip without receiving the contacts you had been waiting for, especially after communicating the urgency of your situation. This is not the level of service and professionalism we strive to provide. We’ve escalated this situation for further review so we can address your concerns, and we really appreciate your feedback.

Hi Julie! We're thrilled to hear our Beaverton team provided such exceptional care and made you feel valued throughout your visit. We're glad our team helped you find the right fit, addressed your bifocal concerns, and made the process easy and efficient. We truly appreciate your recommendation and look forward to serving you again!

Hi Dania! We're glad to hear you received excellent customer service from our team. We truly appreciate your feedback and look forward to serving you again!

Hi Kalika! We're thrilled to hear Michelle provided such caring and efficient service and helped you get two pairs of glasses the same day. We're glad we could assist, especially before your special event. We truly appreciate your support and look forward to serving you again!

Hi Dye! We're so glad to hear our team member at the front desk went above and beyond to help replace your glasses and scratched lenses. We truly appreciate your kind words and will be sure to recognize the team for their dedication. We look forward to serving you again!