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Stewart Golf USA

64 条评价

4.564 条评价
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关于 Stewart Golf USA

数据更新
网站
stewartgolfusa.com
分类
运动的
所在地
United States · Cypress
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(6/6 条)
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Stewart Golf USA靠谱吗?

Stewart Golf USA(stewartgolfusa.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 64 条用户评价,属于运动的分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 62 条。数据最后更新于 2026-08-10。

用户怎么说

T
Txpita · 写过 2 条评价 · 已认证 · 体验于 2026-02-16 ·

全程5星!

斯图尔特高尔夫超出了所有人的预期。他们的支持团队倾听、快速响应,交付的成果远远超出了我的要求。很少有公司能够如此坚定地支持自己的产品和客户。绝对出色的体验。

Stewart Golf USA 回复2026-03-03

Thank you so much for leaving a review. We’re absolutely delighted to hear that your experience exceeded expectations. Standing behind our products and, most importantly, our customers is something we take great pride in, and we’ll be sure to pass along your kind words to the team.

s
steven bardsley · 写过 1 条评价 · 已认证 · 体验于 2026-01-19 ·

并排比较您的购物车...

并排比较您的购物车会很有帮助,可以防止点击网站上的太多页面

Stewart Golf USA 回复2026-02-05

Many thanks for leaving a review. We do have a page where you can compare our carts, I'll link it below. https://shop.stewartgolfusa.com/pages/stewartgolfusa-buyers-guide

M
MOONSEONG PARK · 写过 1 条评价 · 已认证 · 体验于 2026-01-19 ·

卓越的支持和专业的服务

服务支持团队在整个购买过程中亲切而清晰地指导我,让我顺利完成订单。他们的责任感和奉献精神确实令人印象深刻。

Stewart Golf USA 回复2026-02-05

Thank you for leaving a review. We’re delighted to hear that our support team made the purchasing process clear and seamless for you. Your feedback means a great deal to us, and we’ll be sure to pass it on to the team.

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-01-21 ·

及时沟通。

Stewart Golf USA 回复2026-02-04

Thank you for leaving a review, that's brilliant to hear our communication was prompt!

T
Tom Howard · 写过 5 条评价 · 已认证 · 体验于 2026-01-21 ·

最好的

及时、高效、礼貌、公平。 问题解决了。

Stewart Golf USA 回复2026-02-04

Thank you for taking the time to leave a review. It's brilliant to hear we provided prompt, efficient, courteous and fair solutions to you and solved the issue!

P
Peter kim · 写过 2 条评价 · 已认证 · 体验于 2026-01-19 ·

快速服务

Stewart Golf USA 回复2026-02-04

Many thanks for leaving a review, that's excellent to hear you received fast service.

J
JG · 写过 1 条评价 · 已认证 · 体验于 2026-01-19 ·

更换零件很容易……

替换零件很容易获得,精确配合,易于安装,价格经济,订购后几天就收到了,我还能说什么。

Stewart Golf USA 回复2026-02-04

Thank you for leaving a review. That's excellent to to her your replacement parts were easy to install and economically priced!

T
Troy Chacon · 写过 2 条评价 · 已认证 · 体验于 2026-01-19 ·

和斯图尔特在一起的经历真是太棒了……

斯图尔特高尔夫的体验真是太棒了。交货比预期要快。我会向所有人推荐这家公司。

Stewart Golf USA 回复2026-02-04

Thank you for taking the time to leave a review. It's amazing to hear we provided you with a great experience and your delivery was quicker than expected. Thanks again for the recommendation, we really appreciate it!

R
Rob Franco · 写过 1 条评价 · 体验于 2026-01-13 ·

附加值/加倍努力来解决持续存在的问题

在过去的三年里,我曾经遇到过斯图尔特高尔夫公司生产的电动高尔夫球车的情况。 X10 Trolley 是设计最精美的步行车,我想说它是高尔夫球车中的梅赛德斯。我的特定设备出现了不寻常的问题,需要额外的耐心和客户服务的帮助。德克萨斯州休斯顿斯图尔特高尔夫俱乐部的工作人员非常耐心,并愿意自费解决这些问题。我有客户服务/销售背景,这个团队所做的在客户满意度方面绝对是一流的。我对他们感激不尽。罗布·弗兰科

Stewart Golf USA 回复2026-01-15

Thank you for taking the time to leave a review. We’re really pleased to hear we could provide a solution and get your X10 back to where it should be. It’s also wonderful to hear our team went above and beyond, and we’ll make sure your kind words are passed on!

J
James Albertini · 写过 2 条评价 · 已认证 · 体验于 2026-01-08 ·

X7远程升级至X10 关注

Stewart Golf 团队收到了我的 X7 远程装置,很快与我联系,提供了我所需的有关详细零件清单和定价的所有信息,以便将我的装置升级到 X10 Follow。此外,CSR 还竭尽全力寻找损坏的部件,并提供客户忠诚度折扣,以弥补我在升级过程中的糟糕体验。

Stewart Golf USA 回复2026-01-12

Thank you for leaving a review. We’re really pleased to hear that the team kept you well informed throughout the process and provided clear detail on the parts and pricing for your upgrade. Your feedback means a great deal to us, and we’re glad we could turn the experience around.

R
Ron · 写过 2 条评价 · 已认证 · 体验于 2025-12-23 ·

客户服务沟通是……

客户服务沟通非常不稳定。需要几天时间才能找到能够推动案件进展的人。一旦诊断出问题并商定计划,事情就会变得更好。本来需要几天时间的事情却花了几周时间。我对结果很满意,只是对沟通时间感到失望。

Stewart Golf USA 回复2026-01-12

Thank you for leaving a review. We completely understand how frustrating it can be when an issue takes longer than expected to resolve. We would like to clarify that your emails were received during our Christmas shutdown period, which is why there was a delay in our response. As soon as our team returned to work, they replied on the 30th to assist you. We appreciate your patience and understanding, and please be assured that we are always committed to providing prompt and supportive service whenever our team is available.

J
Joy Steve Mangan · 写过 3 条评价 · 已认证 · 体验于 2025-12-19 ·

哇,这辆手推车太棒了!!

哇,我不知道这辆手推车会有多棒,Stewy 是最棒的!他适合放在车里,而且不太重,他非常容易使用,转弯很快,可以在所有的山丘和山谷上行驶,最好的部分是轮子的宽度使他保持直立,我已经玩了 4 轮,没有把他翻倒过,对于我有其他推车的朋友来说不能这么说。他很容易折叠在一起,也很容易取出电池并充电。我对这次购买感到非常满意,客户服务代表艾莉和加布里埃尔非常棒,我的分数降低了,当我走路时可以摆动手臂,并进行打一轮高尔夫球的锻炼,非常感谢,史蒂夫

Stewart Golf USA 回复2026-01-12

Thank you for taking the time to leave a review, it’s fantastic to hear how much you’re enjoying your new trolley! It’s great to know the stability, compact fold, ease of use and battery handling are all making your rounds more enjoyable, and even better that it’s helping you walk freely, stay active, and see those scores coming down too. We’ll also be sure to pass on your kind words to Ellie and Gabriel who will be delighted to hear they were able to make such a difference.

R
Rick Rollinson · 写过 1 条评价 · 已认证 · 体验于 2025-12-23 ·

轻松在线订购并发货...

轻松在线订购并准时发货。易于组装。

Stewart Golf USA 回复2026-01-06

Thank you for leaving a review, we're glad to hear the ordering and assembling process were easy!

S
Stephen Williams · 写过 2 条评价 · 已认证 · 体验于 2025-12-23 ·

在线支持非常有帮助。

Stewart Golf USA 回复2026-01-06

Many thanks for leaving a review, we're pleased to hear our online support was helpful to you.

L
Lamont Bayman · 写过 1 条评价 · 已认证 · 体验于 2025-12-07 ·

Vertx 是一款很棒的产品

Vertx 是一款很棒的产品!效果很好,但没有我想象的那么快。我的包重 36 磅,但能完成任务!应对所有山丘,不能对水平移动的陡峭山丘感到疯狂(重力定律)

Stewart Golf USA 回复2025-12-16

Thank you for the great feedback. We’re pleased to hear you’re enjoying the VERTX and that it’s tackling the hills well, even with a heavier bag. We appreciate you sharing your experience and practical insights.

T
Takudzwa Morris · 写过 4 条评价 · 体验于 2025-12-10 ·

从来没有去过如此美妙的地方……

从来没有去过像斯图尔特高尔夫这样美妙而宁静的地方,这绝对是令人惊叹的。

Stewart Golf USA 回复2025-12-16

Thank you for leaving such a lovely review!

D
David · 写过 2 条评价 · 已认证 · 体验于 2025-11-19 ·

无论如何我买了你的产品。#SGUSA25278(Henry Shim)

我订购了贵公司的产品,但我先取消了一个订单,然后又订购了其他产品,但我不满意的是流程太慢,消费者想要的物品没有立即得到处理。我之前的订单号是#SGUSA25247,但退款尚未存入我的信用卡。

Stewart Golf USA 回复2025-12-09

Thank you for leaving a review, and we’re very sorry for the frustration this has caused. Unfortunately, your original order had already been processed and handed over to the courier by the time the change was requested, so it was too late for us to re-route or amend it. That trolley is still on its way to your address. Once it arrives, please let us know and we will arrange for it to be picked up from you. As soon as the collection is confirmed, we’ll send out the correct trolley with the extended battery as agreed. Once the original trolley is back with us, we’ll also be able to process the refund.

G
Glenn Stewart · 写过 2 条评价 · 已认证 · 体验于 2025-11-18 ·

我订购了一些冬季轮胎用于湿地……

我订购了一些冬季轮胎以应对潮湿的天气。它们及时交付,我试用了它们。它们易于安装并且完全按照您的预期工作。它们在爬上湿滑的斜坡时提供良好的牵引力。

Stewart Golf USA 回复2025-12-05

Thank you for leaving a review. We’re really pleased to hear your winter tyres arrived quickly and are performing just as they should on wet, slippery slopes.

M
Mark Anthenien · 写过 1 条评价 · 已认证 · 体验于 2025-11-18 ·

对问题的回答很好。

Stewart Golf USA 回复2025-12-03

Thank you for leaving a review, we're happy to hear we were able to help you! if you ever need anything else in the future please don't hesitate to ask.

N
Nicholas R · 写过 1 条评价 · 已认证 · 体验于 2025-10-19 ·

买家要小心,购买的风险由俱乐部承担

我收到的购物车有缺陷。当按下“跟随”按钮时它会逃跑并不断掉落 - 大约 5 次 - 损坏 Gilmore 2 推杆 我妻子购买的。当我向客户服务解决此问题时,他们没有听取我的实际投诉或观看该问题的视频。我终于让他们勉强接受了退货。然而,他们最终没有给我全部购买的全额回报。因此, 我觉得有必要留下这篇评论。 我不会冒着损坏你的球杆的风险而购买这个。如果您正在寻找追随车,并且愿意冒损坏球杆的风险,请购买。 - 回应斯图尔特高尔夫在此线程上。我通过协作 Apple 文件夹通过文件协作发送视频,因此文件大小不是问题。 - 显然,明确标有“关注”的按钮需要除 YouTube 和纸质说明显示之外的其他设置。 - 仍然没有回复我为什么没有收到全额退款。

Stewart Golf USA 回复2025-11-10

Thank you for leaving a review, we’re sorry to hear about your experience. Our team tried to review the video you sent but unfortunately couldn’t access it due to its large file size. We did, however, thoroughly assess the issue based on the information available. The partial refund was due to accessories that had been used and couldn’t be resold. From what you described, it sounds like the trolley may not have been set up correctly, or the golf bag could have benefited from more weight at the base, both of which can affect balance and performance. However we’ll pass on your feedback to our developments team for future designs.