Thank you for your review! We’re so glad our team was able to get everything sorted quickly and have you back out on the course. We really appreciate your kind words and are happy to hear you’re enjoying your caddie again!
J
Jeff Spada · 写过 1 条评价 · 已认证 · 体验于 2025-10-16 ·
★★★★★
Stewart 顶级团队成员提供卓越的技术服务
非常出色。由于某种原因,我的购物车是通过经销商购买的,并且没有在斯图尔特系统中正确注册,因此当我的遥控器因功率激增而烧毁时,必须做一些工作才能找到正确的购物车频率,该频率已完成并让我恢复正常运行。非常感谢斯图尔特技术部门的里克·卡尔森(我相信他们的首席运营官),他告诉你当出现问题时他们如何看待客户,他们让合适的人(无论头衔如何)参与解决问题。感谢 Rick 和 USA Stewart 团队让我的购物车恢复正常运行。我仍然像我购买它的那天一样喜欢我的 Stewart Q Follow。就像有一个球童跟着我一样!
Stewart Golf USA 回复2025-11-04
Thank you so much for sharing your experience! We’re thrilled to hear the team, and especially Rick, were able to get everything sorted and have you back out enjoying your Q Follow. We really appreciate your kind words and will be sure to pass them along to the team! We're always happy to help our customers.
P
Pedro Nel Quijano · 写过 3 条评价 · 已认证 · 体验于 2025-10-20 ·
★★★★★
国王和迅速反应
Stewart Golf USA 回复2025-11-04
Thank you for leaving a review, we're happy to hear you received a prompt from our team.
Thank you for leaving a review. We’re really sorry to hear about your earlier experience, that’s not the level of service we aim to provide. Our Customer Care team has now been in touch and resolved everything, including placing your new battery and charger order, refunding the 10% discount, and sending a return label for your old items. We appreciate your patience and are glad everything is now sorted.
Thank you so much for sharing such a detailed review! It’s great to hear you’re loving your Q Follow and that it’s become such an essential part of your rounds. We really appreciate your thoughtful feedback and suggestions, we’re always looking for ways to improve and will be sure to pass on your comments to our development team.
Thank you so much for leaving a review and for sharing your experience! We’re glad our team could get everything sorted quickly and keep you updated throughout the process. We’ll be sure to share your kind words with our service team.
Thank you for your review! We're thrilled to hear your Q Follow has been a great addition to your game. The combination of Follow and Remote really does make every round that bit more enjoyable.
Thank you for leaving a review, we're so pleased to hear you received exceptional Customer service from our team.
R
Rich · 写过 2 条评价 · 已认证 · 体验于 2025-10-09 ·
★★★★★
出色的客户服务和支持。
Stewart Golf USA 回复2025-10-28
Many thanks for leaving a review, we're delighted to hear you received great Customer service and support from our team.
J
John Dorman · 写过 4 条评价 · 已认证 · 体验于 2025-09-30 ·
★★★★★
网站体验是唯一低的......
网站体验是唯一的缺点,但人员方面弥补了这一点
Stewart Golf USA 回复2025-10-28
Thank you for your review. We’re continuously working on improving the online experience, so your comments are very helpful regrading our website, and much appreciated.
T
Tim Johnson · 写过 1 条评价 · 已认证 · 体验于 2025-10-06 ·
★★★★★
我一周前发送了一个简单的问题
我一周前发送了一个简单的问题。 我还没有收到答复。
Stewart Golf USA 回复2025-10-24
Thank you for taking the time to leave a review. I’ve checked our system and can see that you sent two emails on October 18th, both of which were replied to the same day by Stewie, our virtual assistant. It looks like we haven’t received a response since, so please check your inbox (and junk folder) for our replies.
J
Jae Kim · 写过 3 条评价 · 已认证 · 体验于 2025-10-07 ·
★★★★★
斯图尔特高尔夫美国客户服务是一流的
斯图尔特高尔夫美国客户服务是一流的。他们对我的担忧非常敏感并满足我的要求。
Stewart Golf USA 回复2025-10-24
Thank you so much for leaving a review! We’re delighted to hear you’ve had such a positive experience with our USA Customer Care team, we’ll be sure to pass your feedback along to them.