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Stewart Golf USA

64 条评价

4.564 条评价
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关于 Stewart Golf USA

数据更新
网站
stewartgolfusa.com
分类
运动的
所在地
United States · Cypress
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(6/6 条)
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Stewart Golf USA靠谱吗?

Stewart Golf USA(stewartgolfusa.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 64 条用户评价,属于运动的分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 62 条。数据最后更新于 2026-08-10。

用户怎么说

K
Kevin · 写过 1 条评价 · 已认证 · 体验于 2025-10-22 ·

电气系统问题很快得到解决……

我的购物车存在一些电气系统无法正常工作的问题。斯图尔特团队立即做出回应并采取行动,以确保我尽快回到草地上。我非常感谢他们为让我作为客户感到高兴而付出的努力;)

Stewart Golf USA 回复2025-11-05

Thank you for your review! We’re so glad our team was able to get everything sorted quickly and have you back out on the course. We really appreciate your kind words and are happy to hear you’re enjoying your caddie again!

J
Jeff Spada · 写过 1 条评价 · 已认证 · 体验于 2025-10-16 ·

Stewart 顶级团队成员提供卓越的技术服务

非常出色。由于某种原因,我的购物车是通过经销商购买的,并且没有在斯图尔特系统中正确注册,因此当我的遥控器因功率激增而烧毁时,必须做一些工作才能找到正确的购物车频率,该频率已完成并让我恢复正常运行。非常感谢斯图尔特技术部门的里克·卡尔森(我相信他们的首席运营官),他告诉你当出现问题时他们如何看待客户,他们让合适的人(无论头衔如何)参与解决问题。感谢 Rick 和 USA Stewart 团队让我的购物车恢复正常运行。我仍然像我购买它的那天一样喜欢我的 Stewart Q Follow。就像有一个球童跟着我一样!

Stewart Golf USA 回复2025-11-04

Thank you so much for sharing your experience! We’re thrilled to hear the team, and especially Rick, were able to get everything sorted and have you back out enjoying your Q Follow. We really appreciate your kind words and will be sure to pass them along to the team! We're always happy to help our customers.

P
Pedro Nel Quijano · 写过 3 条评价 · 已认证 · 体验于 2025-10-20 ·

国王和迅速反应

Stewart Golf USA 回复2025-11-04

Thank you for leaving a review, we're happy to hear you received a prompt from our team.

C
Carl C · 写过 1 条评价 · 已认证 · 体验于 2025-10-12 ·

客户关怀问题。

这是对我之前评论的更新,我对斯图尔特高尔夫的客户服务不是特别满意,他们随后联系了我并解决了这个问题,让我对他们的信用感到满意。购物车本身很棒,我买的​​包也很好。不幸的是,我在解决问题时遇到了一些问题,但现在他们已经解决了,我对我的整体购买感到非常满意

Stewart Golf USA 回复2025-11-04

Thank you for leaving a review. We’re really sorry to hear about your earlier experience, that’s not the level of service we aim to provide. Our Customer Care team has now been in touch and resolved everything, including placing your new battery and charger order, refunding the 10% discount, and sending a return label for your old items. We appreciate your patience and are glad everything is now sorted.

G
Gregory Gillis · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

优质的客户服务和优惠的价格…

所有产品都提供优质的客户服务和优惠的价格。

Stewart Golf USA 回复2025-11-04

Thank you for leaving a review, we're delighted to hear you received great customer service from our Customer Care team!

M
Mike Mcclure · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

快速服务

Stewart Golf USA 回复2025-11-04

Thank you for leaving a review, that's brilliant to hear you received a speedy service .

C
Cheryle · 写过 3 条评价 · 已认证 · 体验于 2025-10-13 ·

喜欢 VertX

喜欢 VertX! 操作方便,在丘陵地形上稳定且易于折叠。

Stewart Golf USA 回复2025-10-30

Thank you so much for leaving a review! We're delighted to hear you're loving your new VERTX Remote and that it's performing well on hilly terrain.

G
Gary · 写过 2 条评价 · 已认证 · 体验于 2025-10-17 ·

优质产品!优秀的客户服务!

我喜欢我的购物车,斯图尔特拥有最好的客户服务部门之一!优质的产品与优秀的客户服务部门的结合才是成功的关键!

Stewart Golf USA 回复2025-10-31

Thank you so much for your kind review! We’re thrilled to hear you love your cart and that our team could deliver the level of service we strive for.

G
Greg Koepke · 写过 1 条评价 · 已认证 · 体验于 2025-10-14 ·

喜欢翻新选项!

Stewart Golf USA 回复2025-10-31

Thank you so much for leaving a review, we're delighted to hear your loving your refurbished trolley!

H
Howard Martin · 写过 1 条评价 · 体验于 2025-10-23 ·

梦想成真!

自从我购买 Q Follow 以来已有 6 个月了,我非常喜欢它!这并不是说存在一些成长的烦恼。主要涉及何时使用跟随模式以及何时用手引导小车。有一次,我让推车带我穿过一座步行桥,但我没有注意。大车夹住了导轨,滚进了沟里。不会再这样做了!每当我在果岭上时,我也花了一些时间来习惯将球车送到下一个发球台。再说一次,这是我不注意的错。我曾经把它撞到路缘石、树桩和马车上…… 让我澄清一下,这一切都在我身上。 Q Follow 的工作原理与宣传的一样,甚至更多。我现在完成了我的回合,不再需要推手推车了,感觉更加精神焕发。我已经学会了很多关于如何使用 Q Follow 的小技巧,无法想象没有它的情况下行走路线。 我想看到的一些东西:座椅附件、把手下有更多的存储空间(比如一个用来装外套、手套和其他我在温度升高后脱落的物品的袋子),离地杆似乎太短,下坡时为了保持恒定速度而断裂(它现在加速并且失控),容纳记分卡和铅笔的隔间太小,应该能够容纳更多物品。这是我的愿望清单... 如果您喜欢徒步路线,就买这辆推车吧!

Stewart Golf USA 回复2025-10-31

Thank you so much for sharing such a detailed review! It’s great to hear you’re loving your Q Follow and that it’s become such an essential part of your rounds. We really appreciate your thoughtful feedback and suggestions, we’re always looking for ways to improve and will be sure to pass on your comments to our development team.

S
Stephen C W · 写过 1 条评价 · 已认证 · 体验于 2025-10-17 ·

令人惊叹的保修服务

我的车把的一侧在保修期到期前破裂了。 同一天,有人开着一辆高尔夫球车撞上了我的车,车轴弯曲并损坏了另一个轮子。 斯图尔特发送了一个运输标签,并在购物车到达时通知我,并在几天内通知我维修完成并且购物车正在返回的路上。 斯图尔特因出色的沟通、超快速的服务以及超越我的问题而没有给我带来压力而获得了 5 颗星。

Stewart Golf USA 回复2025-10-31

Thank you so much for leaving a review and for sharing your experience! We’re glad our team could get everything sorted quickly and keep you updated throughout the process. We’ll be sure to share your kind words with our service team.

D
Donald Shannon · 写过 1 条评价 · 已认证 · 体验于 2025-10-13 ·

订购零件很容易并且交货......

订购零件非常简单,交货也很快。

Stewart Golf USA 回复2025-10-30

Thank you for leaving a review, that's great to hear ordering the part was simple, and the delivery was quick!

S
Sae Kim · 写过 1 条评价 · 已认证 · 体验于 2025-10-13 ·

很棒的购物车!

Q-Follow 对我的高尔夫比赛来说是一笔巨大的投资。进行远程或跟随的选项是一项新功能,使整个回合更加愉快。

Stewart Golf USA 回复2025-10-30

Thank you for your review! We're thrilled to hear your Q Follow has been a great addition to your game. The combination of Follow and Remote really does make every round that bit more enjoyable.

c
charles ginsburg · 写过 4 条评价 · 已认证 · 体验于 2025-10-10 ·

高效、反应灵敏

Stewart Golf USA 回复2025-10-28

Thank you for your kind review. We're delighted to hear you found our service efficient and responsive.

C
Chris · 写过 2 条评价 · 已认证 · 体验于 2025-10-09 ·

斯图尔特给我寄了一块替换电池……

Stewart 给我寄了一块用于我的 Q follow 推车的替换电池。这是一个无缝的过渡动作。

Stewart Golf USA 回复2025-10-28

Thank you for your review! We're glad to hear the replacement process for your Q Follow battery was quick and seamless.

H
Holly McDonald · 写过 1 条评价 · 已认证 · 体验于 2025-10-13 ·

卓越的客户服务 b

Stewart Golf USA 回复2025-10-28

Thank you for leaving a review, we're so pleased to hear you received exceptional Customer service from our team.

R
Rich · 写过 2 条评价 · 已认证 · 体验于 2025-10-09 ·

出色的客户服务和支持。

Stewart Golf USA 回复2025-10-28

Many thanks for leaving a review, we're delighted to hear you received great Customer service and support from our team.

J
John Dorman · 写过 4 条评价 · 已认证 · 体验于 2025-09-30 ·

网站体验是唯一低的......

网站体验是唯一的缺点,但人员方面弥补了这一点

Stewart Golf USA 回复2025-10-28

Thank you for your review. We’re continuously working on improving the online experience, so your comments are very helpful regrading our website, and much appreciated.

T
Tim Johnson · 写过 1 条评价 · 已认证 · 体验于 2025-10-06 ·

我一周前发送了一个简单的问题

我一周前发送了一个简单的问题。 我还没有收到答复。

Stewart Golf USA 回复2025-10-24

Thank you for taking the time to leave a review. I’ve checked our system and can see that you sent two emails on October 18th, both of which were replied to the same day by Stewie, our virtual assistant. It looks like we haven’t received a response since, so please check your inbox (and junk folder) for our replies.

J
Jae Kim · 写过 3 条评价 · 已认证 · 体验于 2025-10-07 ·

斯图尔特高尔夫美国客户服务是一流的

斯图尔特高尔夫美国客户服务是一流的。他们对我的担忧非常敏感并满足我的要求。

Stewart Golf USA 回复2025-10-24

Thank you so much for leaving a review! We’re delighted to hear you’ve had such a positive experience with our USA Customer Care team, we’ll be sure to pass your feedback along to them.