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购物与时尚

Stitch Fix

279 条评价

4.2279 条评价
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关于 Stitch Fix

数据更新
网站
stitchfix.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
279 条评价
差评回复率
85%(29/34 条)
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Stitch Fix靠谱吗?

Stitch Fix(stitchfix.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 279 条用户评价,属于购物与时尚分类,口碑良好。77% 的评价为 4 星及以上,5% 为 1 星;商家回复了 85% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jennifer · 写过 11 条评价 · 已认证 · 体验于 2026-08-01 ·

很棒的客户服务

我与一位代表进行了交谈,然后我开始了另一次交谈。我不必再次解释情况。他们能够查看前任代表的注释并能够解决我的问题。

Stitch Fix 回复2026-08-06

It's great to hear our chat team was able to help seamlessly, Jennifer! We're always here if you need anything. 💖

D
Debbie · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

选择往往有点重复……

选择往往有点重复,而且产品定价在我预算的高端

Stitch Fix 回复2026-08-05

Thanks for sharing your feedback, Debbie. We’re glad you’ve been enjoying the service overall, though we’re sorry to hear the selections have felt repetitive and that the pricing has been at the higher end of your budget. We appreciate you taking the time to let us know, as feedback like this helps us continue improving the experience and the variety of styles we offer. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].❤️

K
Kimberly · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

喜欢各种各样的衣服和…

喜欢各种各样的衣服,大家都夸奖❤️

Stitch Fix 回复2026-08-06

We're thrilled to hear about the compliments you're getting, and we appreciate you letting us know! We're here if you ever need anything, and we can't wait to style your next Fix. 💖

I
IJ · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

当它开启时,它就真的开启了;然而

当它打开时,它就真的打开了。然而,我的意见常常被完全忽略,尤其是当我想开发胶囊衣柜时。在造型修复过程中,以前购买的产品通常会被忽略。

Stitch Fix 回复2026-08-06

We appreciate you taking the time to share your experience, and we're sorry we've missed the mark here. We'd be happy to look at your account to see how we can improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

J
Jill · 写过 5 条评价 · 已认证 · 体验于 2026-07-31 ·

就像打开礼物一样

对于我使用 Stitch Fix 的体验,我无法说出足够多的好话。我一直觉得我的请求、批评和问题得到了认可,并且很快得到了回复。我收到的衣服、鞋类和配饰质量很好,很合身,而且体现了我的品味。有些甚至提供尝试一些不同的东西的机会。 我可以毫无问题地寄回我不想要的东西,甚至在我需要的时候还有额外的时间来退回这些物品。 当我认为由于突然出现的个人财务原因我必须结束与 Stitch Fix 的关系时,员工们善意地与我合作,暂停了我的订阅,然后检查了一次。我没有被忽视或被唠叨,这在当今是很少见的。 每次我伸出援手时,我总是感到受到照顾。 从那些只买了清仓货的人那里得到的建议是,Stitch Fix 值得探索!

Stitch Fix 回复2026-08-06

Thank you for this beautiful shoutout, and we're so happy to hear we've been able to be a part of your style journey! We're always here if you need anything, and we look forward to styling you again. 💖

S
Stacy Roach · 写过 3 条评价 · 已认证 · 体验于 2026-07-10 ·

爱缝合修复

爱缝合修复。他们为各种活动提供多种服装选择,并帮助您根据生活中的情况定制需求。衣服质量很好,而且通常合身。

Stitch Fix 回复2026-08-06

We appreciate you taking the time to share your experience, and we're thrilled to hear we've been able to send some great items your way! We're here if you need anything, and we look forward to styling you again. 💖

S
Susan Penning · 写过 4 条评价 · 已认证 · 体验于 2026-07-29 ·

优质的服务和退货/换货政策

非常细心的造型让我走出了自己的舒适区。

Stitch Fix 回复2026-08-06

We're so glad to hear that your styling experience is not only attentive but also encourages you to explore new looks! It's wonderful to know we're helping you step out of your comfort zone in a positive way.

M
Mallory · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

价格上涨,感觉没有那么多的个人风格

我觉得价格上涨了,这使得购买我喜欢的东西变得更加困难。或者也许造型师只是不遵循整个便宜对我来说更好的注意?而且我最近的修复感觉不太符合我的要求。过去我一直很高兴。希望最近的修复只是一次性问题。

Stitch Fix 回复2026-08-05

Thanks for sharing your feedback, Mallory. We’re sorry to hear your most recent Fix didn’t feel as aligned with your style and that the pricing has made it harder to keep the pieces you love. We’re glad to hear your previous experiences have been much more positive, and we appreciate you taking the time to share your thoughts. We’d love the opportunity to help improve your selections. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].❤️

T
Tricia Pena · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

这是一个简单的过程

这是一个简单的过程!只是有些单品不适合我的年龄和投入

Stitch Fix 回复2026-08-06

It's great to hear the process was easy for you! We'd be glad to take a look at your account on our end to see how we can improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

M
Margaret · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

缝合修复 = 质量

我的造型师非常知道如何挑选经济实惠、多功能且时尚的精美单品! Stitch Fix 拥有适合各种场合的高品质服装和配饰!

Stitch Fix 回复2026-08-06

We're so happy to hear that your stylist is consistently picking budget-friendly, versatile, and trendy pieces for you! We're delighted that you're loving your Fixes so far, and we look forward to styling you again soon!

A
Anthony · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

挑战极限

我喜欢风格的扩展但又实用。颜色图案更好,更容易与其他物品搭配。

Stitch Fix 回复2026-08-06

We appreciate you taking the time to share your feedback, Anthony. We're so happy to hear you're enjoying the expanded style options and finding them practical! We're also very happy to hear that the color patterns are working well with your existing wardrobe.

K
Keri · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

所选择的项目非常适合添加……

所选择的单品非常适合增添我的风格。然而,有些衬衫的价格有点超出了我的预算。

Stitch Fix 回复2026-08-06

We're so happy to hear that the items were perfect for your style! We understand that budget is an important consideration, and we're always here to help ensure future selections align with your preferences.

P
Patricia DeMoss · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

我只是有信任飞行员的经验......

我只是有信任飞行员的经验,一看到他们我就相信了。

Stitch Fix 回复2026-08-06

We're so glad to hear that our Trustpilot presence instills confidence in you! We appreciate your positive feedback.

S
Suzi · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

没有什么是我的风格

没有什么是我的风格。只保留一件物品,以免损失 20 美元。

Stitch Fix 回复2026-08-05

Thanks for sharing your feedback Suzi. We’re sorry to hear your Fix missed the mark and that the styles you received didn’t feel like you. We understand how disappointing it is to only keep an item to avoid losing the styling fee. We appreciate you taking the time to share your experience, and we’d love the opportunity to help improve your selections. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].

K
KRM, Ohio · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·

我总是犹豫要不要从…订购

我总是犹豫是否要从 Stitch Fix 订购,因为 Insee 其他人也穿着发给我的完全相同的衣服。寄给我的衣服都是女性化的,混搭的效果似乎不太好。

Stitch Fix 回复2026-08-05

We’re sorry to hear the selections didn’t feel like the right fit for your style and that the pieces didn’t offer the mix-and-match versatility you were hoping for. We appreciate you sharing this feedback, as it’s helpful in improving the overall styling experience and selection. We’d love the opportunity to help improve your selections. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].❤️

M
Melissa · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

我对第一个盒子感到失望......

我对第一个盒子样式感到失望。他们给了我第二个盒子,我说没有作物,然后我收到了 2 个作物上衣。我觉得造型师不关心也不听。他们只是把任何东西扔进盒子里。我不会再订购了。

Stitch Fix 回复2026-08-05

We’re sorry to hear your Fixes didn’t hit the mark, Melissa. Especially when the styles received didn’t align with your requests. We understand how frustrating it can be when pieces don’t feel reflective of your preferences. We appreciate you sharing this feedback and would love the opportunity to help improve your selections. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected].❤️

S
Sonia · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

缝合修复是一种很棒的订购方式……

Stitch Fix 是一种在线订购衣服的好方法,对我来说很方便。 我确实收到了一些我真的很喜欢的衣服和鞋子,可能是我的风格,但有些衣服不适合我的风格,所以希望我将来能买到适合我风格的衣服。谢谢。

Stitch Fix 回复2026-08-06

We're so glad to hear that you find our service convenient for ordering clothes online! It's wonderful that you've received items you truly like and that fit your style. We appreciate your feedback and hope to send you even more perfect pieces in the future!

J
Joe Shenfeld · 写过 4 条评价 · 已认证 · 体验于 2026-08-01 ·

Stitch Fix 为……提供了绝佳的选择

Stitch Fix 为我的衣柜提供了绝佳的选择,还提供轻松的退房和退货选项!

Stitch Fix 回复2026-08-06

We're so happy to hear that we're helping you elevate your wardrobe! It's wonderful to know that you find our checkout and return options convenient. We look forward to styling you again soon!

A
Andy · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

衣服很合身

衣服很合身。与寄来的所有衣服都非常合身。

Stitch Fix 回复2026-08-06

We appreciate you taking the time to share your feedback, Andy! We're happy to hear that your items have fit perfectly and that you're enjoying your Stitch Fix experience! We look forward to styling you again soon!

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James · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

很棒的选择

很棒的选择! 谢谢

Stitch Fix 回复2026-08-06

Thanks for your feedback, James! We're so glad to hear that you're loving your Fixes, and we look forward to styling you again soon!