Hi Eric,
Thanks so much for your review! We're always happy to save the day when little mix-ups happen. 😄
So glad everything worked out and that you're happy with your autograph. Enjoy it!
Best wishes,
Streamily Support
S
Sabrina · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
很棒的服务
获得服务对于到达所花费的时间感到非常满意。提前为我姐姐做了一份很棒的生日礼物
Streamily 回复2026-08-05
Hi Sabrina,
Thank you! We're so happy it arrived in time to make a great early birthday gift for your sister. We hope she loves it! 🎉💙
Best wishes,
Streamily Support
Hi Lincoln,
Thanks so much for your review! We're so glad you loved the quality of your order. We know the wait can be tough, but for personalized orders, just over a month is actually a very quick turnaround! 😊
We really appreciate your patience and hope it was worth the wait!
Best wishes,
Streamily Support
Thank you so much for your amazing review! 🫶
We're so excited to hear your first Streamily experience was such a positive one. It means a lot to know you found the process easy, appreciated the quality of your order, and felt well informed throughout!
Thank you again, your kind words mean a lot. And we hope to help you create many more special memories in the future!
Best wishes,
Streamily Support
Hi Allison,
Thank you for taking the time to share your experience. We're truly sorry that your daughter's birthday gift arrived long after the occasion and completely understand how disappointing that must have been.
For Signed Off Camera orders are generally completed by the talent within 30–60 days, although processing can take longer depending on the talent's availability. We mention this in our FAQs, but we understand that in situations like yours, where the wait extended well beyond that timeframe, it can be incredibly frustrating.
Alex only signs a couple of times a year, which unfortunately resulted in a much longer wait than usual. While we did our best to provide updates as we waited for the signing to take place, we understand that not having a more definitive timeline made the experience feel disappointing!
We really appreciate your feedback regarding setting clearer expectations for longer waits.
We're glad the poster arrived safely and met your expectations, but we're genuinely sorry the overall experience fell short. Thank you again for sharing your feedback!
Best wishes,
Streamily Support
Hi Michael,
Thanks so much for your review!
We're really glad you enjoyed the updates throughout the process and that you'd trust us again. We also appreciate your honest feedback about the cost, and we hope we'll have something that fits your budget in the future. 😁
Best wishes,
Streamily Support
D
DJ Quinn · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
非常好
订单很好,送货服务也很好
Streamily 回复2026-08-05
Thank you for sharing, DJ Quinn! We're excited to hear that! 🙌
Best wishes,
Streamily Support
Hi Kitsada,
Thank you so much for your review! 💕 We're so happy to hear your AmaLee prints arrived safely and that everything was perfect (including the type of marker used!).
We hope they will bring you much joy!
Best wishes,
Streamily Support
We're so happy to hear your package arrived in great condition and that you found our order updates helpful along the way. 🙌
And we absolutely love hearing that you're building a wall of signatures! 💝
Thank you for sharing your experience with us. We hope to help you add many more amazing autographs to your collection in the future!
Best wishes,
Streamily Support
S
Sarah · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
让我女儿的梦想成真……
蒂勒·佩克 (Tiler Peck) 的个性化亲笔签名让我女儿的梦想成真。
Streamily 回复2026-08-05
Hi Sarah,
Thank you so much for your kind words! We're honored to have helped make your daughter's dream come true.
We hope she treasures her personalized autograph from Tiler Peck for years to come! 💙
Best wishes,
Streamily Support
P
Philip · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
准时、安全交付
Streamily 回复2026-08-05
Hi Philip,
On time and safe is what we like to hear 😊
Thank you!
Best wishes,
Streamily Support
R
Richard Lyle · 写过 3 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
10/10会再次购买。
Streamily 回复2026-08-05
Hi Richard,
We're so happy to hear that you had a great experience and would buy again! Thank you! 😊
Best wishes,
Streamily Support
Hi Lindsay,
Thank you so much for taking the time to leave such a thoughtful review!
We're thrilled to hear your daughter's personalized video made for such a special birthday gift, and that Alex was able to help coordinate with the talent to get it recorded as quickly as possible. Knowing it arrived only a day later than you'd hope (and that it made her day) is wonderful to hear.
We also appreciate you sharing your initial concerns after reading other reviews. Every signing is unique, and while timelines can vary depending on the talent's schedule, we always strive to keep customers informed and provide the best support possible throughout the process.
It's fantastic to hear your signed print arrived safely all the way to the UK and in perfect condition. 🙌
Thank you again!
Best wishes,
Streamily Support
M
MA · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
运输是由人发出的交付...
运输是人为送货服务迟到了。我还在等待订单。追踪号码也不起作用。
Streamily 回复2026-07-14
Thank you for your feedback, and we're so sorry for the delay.
We've recently experienced a temporary backlog in shipments, which has unfortunately impacted some orders and tracking updates. Our fulfillment team is actively working through it, and we expect things to be back to normal very soon.
Tracking shows your shipment arrived on the east coast today, so you should receive it soon 😊
We truly appreciate your patience and understanding. If you have any other questions or concerns about your shipment please contact our support team anytime!
Best wishes,
Streamily Support
R
Rebecca · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
很棒的包装
精美的包装,精美的印刷质量。
Streamily 回复2026-08-05
Thank you, Rebecca! 😊
R
Rachael · 写过 2 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
非常爱
完美的状态。合法的。我喜欢它。
Streamily 回复2026-07-14
Short and sweet—we love it! Thanks for the kind words, and we hope you enjoy your signed print for years to come! 😊
Best wishes,
Streamily Support
Hi Chelsea,
Thank you so much for your wonderful review! 💕 We're so happy to hear you love your autograph and that our team was able to help along the way.
It means a lot to be able to bring these experiences to fans everywhere, and we can't wait to help you add more autographs to your collection! 😊
Best wishes,
Streamily Support