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Events & Entertainment

Streamily

62 reviews

4.762 reviews
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About Streamily

Data updated
Website
streamily.com
Category
Events & Entertainment
Location
United States · Woodland Hills
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (3/3)
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Is Streamily legit?

Streamily (streamily.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

E
Eric Mills · 4 reviews · Verified · Experienced 2026-08-02 ·

Love it

I accidentally forgot to include who to make it out to and put my email address in wrong but they were able to fix everything super easy. Order came quickly and super high quality. Very happy.

Reply from Streamily2026-08-05

Hi Eric, Thanks so much for your review! We're always happy to save the day when little mix-ups happen. 😄 So glad everything worked out and that you're happy with your autograph. Enjoy it! Best wishes, Streamily Support

S
Sabrina · 1 review · Verified · Experienced 2026-08-03 ·

Great service

Get service was really happy with how long it took to arrive. Made a great early birthday gift for my sister

Reply from Streamily2026-08-05

Hi Sabrina, Thank you! We're so happy it arrived in time to make a great early birthday gift for your sister. We hope she loves it! 🎉💙 Best wishes, Streamily Support

L
Lincoln · 1 review · Verified · Experienced 2026-08-03 ·

I really love the quality and care in…

I really love the quality and care in the package the only thing I can really think is it took over a month to get which I assumed but still was a bummer

Reply from Streamily2026-08-05

Hi Lincoln, Thanks so much for your review! We're so glad you loved the quality of your order. We know the wait can be tough, but for personalized orders, just over a month is actually a very quick turnaround! 😊 We really appreciate your patience and hope it was worth the wait! Best wishes, Streamily Support

J
JokerXtreme · 1 review · Verified · Experienced 2026-08-03 ·

Ai Hayasaka Autograph

Package came in safe and sound :)

Reply from Streamily2026-08-05

Happy to hear! 🙌 🙌 Best wishes, Streamily Support

B
Bryce Anderson · 2 reviews · Verified · Experienced 2026-07-09 ·

Good shipping great art

Great response time and shipping for the order. Good quality

Reply from Streamily2026-08-05

Hi Bryce, We're so happy everything met your expectations! 😁 Thank you for sharing! Best wishes, Streamily Support

G
Grayson · 1 review · Verified · Experienced 2026-08-03 ·

Came in looking great !

Reply from Streamily2026-08-05

So happy to hear that, Grayson! 🙌 Best wishes, Streamily Support

T
That one Fan- · 1 review · Verified · Experienced 2026-08-02 ·

It’s worth the wait.

This was my first time using this service. I must say I was not only impressed but very pleased with the outcome. From beginning to finish of the process it was easy and accurate. The top loaders matched the image presented when purchasing. The art work was spot on and amazing to see in detail. I was very grateful to be able to get a product from a talent when travel isn’t always an option for some fans. It makes a great gift for family and friends or just making that one little fan happy. The process does take time from order to arrival but it’s upfront in the listing of details. It’s worth the wait. It was also nice that tracking for the shipping was also provided along with updates of the product being processed. I would definitely recommend. Customer support is quick and thorough with any questions you may have as well.

Reply from Streamily2026-08-05

Thank you so much for your amazing review! 🫶 We're so excited to hear your first Streamily experience was such a positive one. It means a lot to know you found the process easy, appreciated the quality of your order, and felt well informed throughout! Thank you again, your kind words mean a lot. And we hope to help you create many more special memories in the future! Best wishes, Streamily Support

A
Allison · 1 review · Verified · Experienced 2026-08-01 ·

Took 5 months to receive

We placed our order on March 10, 2026, for our daughter's 18th birthday at the end of March. Unfortunately, we didn't receive the signed poster until July 31, 2026...nearly five months later. During that time, I reached out to Streamily multiple times. While I did receive responses, they all simply stated that they were "waiting on the talent," without providing any meaningful updates or estimated timeline. I understand that signed items depend on the talent's availability, but if there's a possibility that customers may wait five months or longer, that should be made very clear before purchase. Offering a signed poster option without setting realistic expectations about fulfillment times is misleading, especially when customers are ordering for birthdays or other special occasions. The poster itself arrived as expected, but the lack of transparency regarding the timeline made for a very disappointing customer experience.

Reply from Streamily2026-08-05

Hi Allison, Thank you for taking the time to share your experience. We're truly sorry that your daughter's birthday gift arrived long after the occasion and completely understand how disappointing that must have been. For Signed Off Camera orders are generally completed by the talent within 30–60 days, although processing can take longer depending on the talent's availability. We mention this in our FAQs, but we understand that in situations like yours, where the wait extended well beyond that timeframe, it can be incredibly frustrating. Alex only signs a couple of times a year, which unfortunately resulted in a much longer wait than usual. While we did our best to provide updates as we waited for the signing to take place, we understand that not having a more definitive timeline made the experience feel disappointing! We really appreciate your feedback regarding setting clearer expectations for longer waits. We're glad the poster arrived safely and met your expectations, but we're genuinely sorry the overall experience fell short. Thank you again for sharing your feedback! Best wishes, Streamily Support

M
MICHAEL · 2 reviews · Verified · Experienced 2026-08-02 ·

Everything felt very organized

Everything felt very organized. I liked being updated every step along the way. I would trust getting things from the company again. It’s just too expensive and f a service for me to use often.

Reply from Streamily2026-08-05

Hi Michael, Thanks so much for your review! We're really glad you enjoyed the updates throughout the process and that you'd trust us again. We also appreciate your honest feedback about the cost, and we hope we'll have something that fits your budget in the future. 😁 Best wishes, Streamily Support

D
DJ Quinn · 2 reviews · Verified · Experienced 2026-08-01 ·

It was super good

The order was good and delivered service was good as well

Reply from Streamily2026-08-05

Thank you for sharing, DJ Quinn! We're excited to hear that! 🙌 Best wishes, Streamily Support

K
Kitsada · 1 review · Verified · Experienced 2026-07-31 ·

Autographs Safe and Sound!

Autographs Safe and Sound! Both of my autograph print packages from AmaLee came in safe and sound! And I was able to take out my prints and put them in acid-free sheet protectors without the signatures smearing since AmaLee used the right permanent markers to preserve their quality.

Reply from Streamily2026-08-05

Hi Kitsada, Thank you so much for your review! 💕 We're so happy to hear your AmaLee prints arrived safely and that everything was perfect (including the type of marker used!). We hope they will bring you much joy! Best wishes, Streamily Support

F
Flame · 1 review · Verified · Experienced 2026-07-31 ·

First time purchasing from streamily

First time purchasing from streamily and the package came in good condition. They let you know when your package is one the way or if there is a delay. I enjoy my wall of signatures💝

Reply from Streamily2026-08-05

We're so happy to hear your package arrived in great condition and that you found our order updates helpful along the way. 🙌 And we absolutely love hearing that you're building a wall of signatures! 💝 Thank you for sharing your experience with us. We hope to help you add many more amazing autographs to your collection in the future! Best wishes, Streamily Support

S
Sarah · 1 review · Verified · Experienced 2026-07-31 ·

Made my daughters dream come true with…

Made my daughters dream come true with a personalized autograph by Tiler Peck.

Reply from Streamily2026-08-05

Hi Sarah, Thank you so much for your kind words! We're honored to have helped make your daughter's dream come true. We hope she treasures her personalized autograph from Tiler Peck for years to come! 💙 Best wishes, Streamily Support

P
Philip · 1 review · Verified · Experienced 2026-07-30 ·

Delivered on time and safe

Reply from Streamily2026-08-05

Hi Philip, On time and safe is what we like to hear 😊 Thank you! Best wishes, Streamily Support

R
Richard Lyle · 3 reviews · Verified · Experienced 2026-08-01 ·

10/10 would buy again.

Reply from Streamily2026-08-05

Hi Richard, We're so happy to hear that you had a great experience and would buy again! Thank you! 😊 Best wishes, Streamily Support

L
Lindsay A-F · 48 reviews · Experienced 2026-07-07 ·

Excellent product and customer service!

I purchased a signed print with a personal video my daughter's birthday. I I ordered it on 7th July and am in the UK. I hadn't heard of the company but after checking Trustpilots score, was reassured so I ordered it. I accepted it wouldn't arrive in time for her birthday as I'd ordered it a bit late but I was hoping I'd at least have the video and the timescale inferred I would. However, when I'd had no update and it was getting closer to my daughters birthday I read the trust pilot reviews, and in all honesty I was a little worried as most of the recent reviews didn't appear very genuine and when I filtered them down the bad reviews were all about postage delays. However, I emailed them about expecting the video earlier and Alex from customer service was brilliant, he asked the talent to try and prioritise, which he did so it was only a day late and it was such an amazing present for her! It's such a niche thing and was really special it was personalised and he said her name on the video etc. The print has also turned up today (31/7/26) and it was in a firm envelope and was undamaged. This has been a really positive experience all round, from the talent to Alex at customer service and now with the product quality itself. I would definitely buy again and despite my original concerns with the other reviews, can confirm my review is genuine and was problem free! Thanks !

Reply from Streamily2026-08-05

Hi Lindsay, Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear your daughter's personalized video made for such a special birthday gift, and that Alex was able to help coordinate with the talent to get it recorded as quickly as possible. Knowing it arrived only a day later than you'd hope (and that it made her day) is wonderful to hear. We also appreciate you sharing your initial concerns after reading other reviews. Every signing is unique, and while timelines can vary depending on the talent's schedule, we always strive to keep customers informed and provide the best support possible throughout the process. It's fantastic to hear your signed print arrived safely all the way to the UK and in perfect condition. 🙌 Thank you again! Best wishes, Streamily Support

M
MA · 1 review · Verified · Experienced 2026-07-06 ·

The shipping is the man issue delivery…

The shipping is the man issue delivery service is late. I am still waiting for the order. The tracking number isnt working either.

Reply from Streamily2026-07-14

Thank you for your feedback, and we're so sorry for the delay. We've recently experienced a temporary backlog in shipments, which has unfortunately impacted some orders and tracking updates. Our fulfillment team is actively working through it, and we expect things to be back to normal very soon. Tracking shows your shipment arrived on the east coast today, so you should receive it soon 😊 We truly appreciate your patience and understanding. If you have any other questions or concerns about your shipment please contact our support team anytime! Best wishes, Streamily Support

R
Rebecca · 1 review · Verified · Experienced 2026-07-07 ·

Great packaging

Great packaging, great print quality.

Reply from Streamily2026-08-05

Thank you, Rebecca! 😊

R
Rachael · 2 reviews · Verified · Experienced 2026-07-04 ·

love so much

perfect condition. legit. i love it.

Reply from Streamily2026-07-14

Short and sweet—we love it! Thanks for the kind words, and we hope you enjoy your signed print for years to come! 😊 Best wishes, Streamily Support

C
Chelsea · 1 review · Verified · Experienced 2026-07-04 ·

I love my autograph

I love my autograph! This is such a wonderful site to use especially if you are unable to go to conventions like me. Customer service was very helpful when it was taking a bit longer than expected. :) I’m so happy and will definitely use Streamily for more autographs!

Reply from Streamily2026-07-14

Hi Chelsea, Thank you so much for your wonderful review! 💕 We're so happy to hear you love your autograph and that our team was able to help along the way. It means a lot to be able to bring these experiences to fans everywhere, and we can't wait to help you add more autographs to your collection! 😊 Best wishes, Streamily Support