Sunlighten, Inc.

Mary, thank you for sharing this! We're so glad Jean took such great care of you and made the process smooth from start to finish. Welcome to the Sunlighten family, we're excited for you to start this new wellness journey and we're here for you every step of the way.

Leigh, thanks for the kind words about Ryan! We're glad he made things quick and easy for you. Welcome aboard, we're excited for you to get started and we're here if you need anything along the way.

Nick, thank you for sharing this, and so glad Jack has been such a great resource for you as you get started! We're sorry to hear about the damage to your garage floor during delivery, that's not the welcome we want you to have. Please reach out to our Customer Care team so we can help make this right and support you with getting assembled. We're excited for you to start enjoying your sauna soon.

Sandy, thank you so much! We're glad Ryan could help guide you to the right sauna for you. Welcome to the Sunlighten family, we're excited for you to get started on this journey and we're here to support you along the way.

Thank you for sharing this feedback, and we're sorry to hear this has been your experience. We want you to know this is not a typical experience, and we remain committed to supporting you through this. We know timing matters, especially with a new sauna, and our team has remained ready to assist throughout the process. We're actively working through the parts needed and will continue staying engaged as we work toward a resolution with your assistance. We're here to support you, and we look forward to getting this resolved so you can get back to enjoying your sauna.

Karen, so happy to hear everything went smoothly! We'll be sure to pass along your kind words to our sales team. Welcome to the Sunlighten family, here's to the start of a great wellness journey.

Stuart, thank you for the detailed feedback! We're thrilled the sales experience was a great one, and glad everything is now fully up and running. We're sorry for the bumps along the way with delivery and setup, we'll use this to keep improving. Here's to enjoying many great sessions ahead.

Thank you for sharing this, and we're so sorry to hear this has been your experience with your new sauna. We understand how important a smooth experience is. Our team is reviewing this internally to better understand what occurred and identify opportunities to improve, and we're actively working through troubleshooting to get this resolved for you quickly. We value your loyalty, and we look forward to helping you get back to enjoying your wellness journey.

Thank you for the wonderful review! We're so glad Brady left such a great impression throughout your experience. We're excited for you to get everything installed and start enjoying your new sauna soon. Welcome to the Sunlighten family!

Thank you, Joshua, for the kind words! We're so glad the process felt seamless from start to finish. Our team works hard to make sure every customer feels informed and supported along the way. We hope you enjoy years of relaxation and wellness with your new sauna, and we're always here if you need anything as you get started.

Thank you for sharing this, Loye! We're so glad our team was informative and helpful throughout your decision. Additionally, we really appreciate the suggestion; that's valuable feedback and we'll be sure to share it with our team for future improvements. In the meantime, please feel free to reach out to our team at 877-292-0020x3, we'd be happy to help you with the best next steps or suggestions for getting everything set up. Thank you for choosing Sunlighten, and we hope you're able to get everything set up soon so you can start enjoying it!

Thank you, Winston! We're so glad Eliot made things easy with his knowledge and no-pressure approach, that's exactly the experience we want every customer to have. Welcome to the Sunlighten community!

Thank you for sharing this, Corey! We're so glad Tyler made your purchasing experience such a smooth one, his responsiveness and kindness are exactly what we aim for. Welcome to the Sunlighten community, we're here anytime you need us!

Thank you for the review! We're so glad Alex took the time to walk you through the space and electrical requirements, that kind of thoroughness makes all the difference in feeling confident about your purchase. Welcome to the Sunlighten community!

Thank you for bringing this to our attention. Our team has been working to make sure your questions are fully answered, and while there were a few attempts to connect initially, we were glad to get connected and share some tips for getting the most out of your new RED Light Therapy Panel. We hope those suggestions help you get set up with your routine. We're always here for questions and want to support you on your wellness journey, so please don't hesitate to reach out anytime. Thank you for choosing Sunlighten, we look forward to continuing to support you.

Thank you for the review, Gayle! We're so glad you've had great experiences with our team, and appreciate you highlighting the promotions and military discount, that kind of feedback helps others know what to look for too. Welcome to the Sunlighten community!

Thank you, Rayanne! We're so glad Riki made the purchase process easy and answered all your questions along the way. Welcome to the Sunlighten community!

Thank you so much, Catherine! We're so glad you're feeling the benefits from your sauna already, and we can't wait for you to add the red light panel and mask to your routine. Welcome to the Sunlighten community!

Thanks for sharing your experience, Randall! We're so glad Eliot took the time to answer your questions and walk you through the benefits of infrared, that's exactly the kind of care we strive for. We hope the sauna becomes a great addition to your and your wife's wellness routine. Welcome to the Sunlighten community, and please reach out anytime you need anything!

Thanks for sharing this, Sebastian! We're so glad to hear you're loving the infrared and heat benefits already, and that the quality has exceeded your expectations. We'll have our team reach out to help make sure those items you mentioned get addressed quickly. Thanks for being part of the Sunlighten community!