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SUPCASE

62 条评价

4.862 条评价
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关于 SUPCASE

数据更新
网站
supcase.com
分类
电子与科技
所在地
United States · ALPHARETTA
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(2/2 条)
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SUPCASE靠谱吗?

SUPCASE(supcase.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
Todd Hathaway · 写过 1 条评价 · 体验于 2026-07-28 ·

质量总是很棒……

Supcase 的质量始终很棒。多年来,独角兽甲虫一直是我的首选。他们是一家很棒的公司,制造出经久耐用的优秀案例。

SUPCASE 回复2026-07-31

Thank you for your continued loyalty and kind words. It warms our team to hear that Unicorn Beetle has been your trusted choice for such a long time. We keep focusing on building reliable‑quality cases to stand up to everyday use. Your ongoing support means so much to everyone at SUPCASE.

D
D. Garrett · 写过 2 条评价 · 体验于 2026-07-28 ·

我拥有很多不同的手机壳...

我过去拥有过许多不同的手机壳。我对他们很严厉,并且与不同品牌的结果好坏参半。大约 6 个月前,当我拿到 iPhone 17 时,我选择了带有皮带夹的 Supcase UB pro。这是迄今为止我拥有的最好的箱子。不幸的是,大约 10 天前在搬动一些家具时皮带夹坏了。我联系了 Supcase,他们说它在保修期内。他们没有库存皮带夹,所以他们寄了一个全新的箱子和皮带夹。出色的客户服务!

SUPCASE 回复2026-07-31

Thank you for sharing your genuine experience with us. We are delighted that the UB Pro has performed so well and stood up to your heavy‑use lifestyle over the past few months. It makes us proud when we can deliver reliable support for our customers. Your compliment on our customer service is highly valued by our whole team, and we greatly appreciate your trust in SUPCASE.

D
Daniel Roman · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

非常有帮助且快速响应

SUPCASE 回复2026-07-31

Thank you for your positive feedback. Our team always aims to deliver timely and helpful support for every customer. We truly appreciate your recognition.

C
CJH · 写过 1 条评价 · 体验于 2026-07-24 ·

出色的客户服务

该网站给了我一些问题。客户服务瓦妮莎回答了我的问题,给出了很好的推荐并与我一起跟进。产品非常好。客户服务让我成为了客户。

SUPCASE 回复2026-07-30

Thank you for your thoughtful feedback. We truly appreciate Vanessa’s hard work to resolve your website‑related concerns, offer helpful suggestions, and follow up with you. It makes us happy that her support helped retain you as our valued customer. We are also glad you are satisfied with our product quality. Your recognition motivates our whole team to keep delivering a great experience.

P
Pinak Dhokale · 写过 4 条评价 · 体验于 2026-07-28 ·

真正的公司坚持其...

正品公司信守其保证。

SUPCASE 回复2026-07-30

Thank you for your kind recognition. We take great pride in honoring our warranty commitments for every customer. Your trust means a great deal to our whole team.

E
Eric · 写过 1 条评价 · 体验于 2026-07-28 ·

我们有一个很好的经历

我们有一个很好的经历。 zflip7案在11个月后告破。我给该公司发了电子邮件,告诉他们案子破了。他们要求我通过电子邮件发送一张损坏的照片,然后他们给我寄了一张新照片来替换它。该案的保护工作非常出色。我的手机掉落过好几次,但我的手机从未损坏过——手机壳保护着它。

SUPCASE 回复2026-07-29

Thank you for sharing your genuine experience with us. We’re glad our support process worked smoothly for you after you sent over the required photos, and we're happy to hear our case kept your Z Flip 7 safe even through multiple drops. It is rewarding to know our protective design performed well for real‑life accidents. Thank you for your trust.

G
Gustavo Salazar · 写过 11 条评价 · 体验于 2026-07-27 ·

耐用的外壳

我去年 10 月为我的全新 iPhone 17 Pro Max 购买了 iPhone 17 Pro Max 皮套,让我告诉你吧;它没有让我失望一点!它提供了一种极其优质的手感。我非常喜欢我的手机壳!苏凯斯一路走好!

SUPCASE 回复2026-07-28

Thank you so much for this amazing feedback! We’re thrilled to hear our iPhone 17 Pro Max case exceeded your expectations and delivers that wonderful premium feel you love. It makes our whole team happy knowing you enjoy using it. We appreciate your great support!

S
Selous · 写过 18 条评价 · 已认证 · 体验于 2026-07-22 ·

好套件

高超;优质的产品和优质的客户服务!

SUPCASE 回复2026-07-29

Thank you for your wonderful comment! We are delighted that both our product quality and customer‑service experience have impressed you. Our goal is to deliver reliable products and helpful support to every customer.

J
Joe Spaventa · 写过 1 条评价 · 体验于 2026-07-21 ·

10星支持

他们的支持很快做出了回应,他们毫无问题地更换了我的案例。我认为 10 星级客户服务的专业性和友好性。

SUPCASE 回复2026-07-29

Thank you for such wonderful praise! We are pleased that our support team could respond promptly and resolve your request smoothly. It truly means a lot to receive your high recognition for our professionalism and friendly service. We will keep up this standard for every customer.

S
Steven Jones · 写过 1 条评价 · 体验于 2026-07-20 ·

我强烈推荐这个产品并且……

我强烈推荐该产品和供应商。 我为我的 Android 设备购买了两个手机壳,两个手机壳的皮带夹都坏了。我喜欢这个设计,所以我决定只为夹子购买第三个,并想我会联系供应商询问他们是否有更坚固的夹子。代表很快联系了我,在询问了一些关于体验的问题后,我被告知他们很乐意发送替换的 N/C。我并没有要求免费的东西,但他们毫不犹豫地提供了它,并在短时间内他们运送了替代品。 我对这个产品和现在的超级客户服务非常满意。 谢谢你,玛丽雅姆,干得好!

SUPCASE 回复2026-07-28

Thank you so much for your detailed and wonderful feedback! We’re delighted that our team reached out to you promptly and could arrange the complimentary replacement for you. It means a lot that you appreciate our product design. We will pass your kind recognition to Mariam. Your valuable comments will also be shared with our product team to improve the durability of belt clips going forward. We truly appreciate your trust and recommendation!

J
Justin Wilford · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

非常好又方便

SUPCASE 回复2026-07-27

Thank you for your lovely feedback! We’re glad the product works nicely and brings you convenience. We will continue to offer practical, well-designed cases.

L
Louis Guadiana · 写过 3 条评价 · 体验于 2026-07-21 ·

很棒的客户服务

快速、轻松、周到的客户服务。花了大约 3 分钟提出索赔,大约 30 分钟内得到答复,我的保修物品在 4 天内得到答复👍🏼

SUPCASE 回复2026-07-28

Thank you so much for sharing this fantastic feedback! We are thrilled to hear your warranty claim process was fast and hassle-free. It’s great to know you received our reply quickly and got your items within just four days. We always strive to deliver prompt, thoughtful support for every customer. We really appreciate your support!

J
James Carter · 写过 2 条评价 · 已认证 · 体验于 2026-07-20 ·

出色地

出色地 !这是我从这家公司购买的第 8 个手机保护膜。我喜欢这个产品的构造,但它应该用某种金属拉直。这是我的第四个手机壳,因为刚把手机夹回去而在同一位置破裂。第一个手机壳感觉很好,我认为我不需要保修。我花了 300 多美元买了一些价值几分钱的箱子!

SUPCASE 回复2026-07-27

We sincerely apologize for the recurring issues you’ve experienced with the clip. We’re glad we were able to arrange support for your damaged clip. We have forwarded your valuable feedback to our product team to improve the durability and quality of the clip. Please feel free to reach out to our support team anytime should you have further concerns, and we will be happy to assist you.

N
Nico R. G. · 写过 5 条评价 · 体验于 2026-07-11 ·

可靠且简单

下订单很容易,网站清楚地指导我完成整个过程。大约两周后产品到达。总的来说,我对这次购物体验非常满意。 非常好的产品!它易于安装,感觉安全,并提供出色的保护。不过,它相当笨重,所以手较小的人应该记住这一点。 我希望支架能够将手机保持在更直立的位置以进行视频通话。除此之外,它是完美的。我很满意!

SUPCASE 回复2026-07-27

Thank you so much for your detailed and honest feedback! We’re happy to hear that ordering on our website was straightforward, that your item arrived safely, and that you are pleased with the easy installation and reliable protection the case offers. We fully understand your notes about the bulkiness and kickstand angle for video calls. We will pass these suggestions along to our product development team for future improvements. If you need any assistance later on, please feel free to contact us anytime. We truly appreciate your support!

B
Ben R. · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·

很棒的选择

丰富的选择,优惠的价格,简单的交易流程!

SUPCASE 回复2026-07-27

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoy our product range, competitive pricing, and seamless shopping experience. We will keep striving to bring customers better options and smoother service.

K
Kyle D Aune · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

谢谢

谢谢,只需要提供一些损坏的图片,然后就可以毫无问题地更换新的外壳。

SUPCASE 回复2026-07-27

Thank you for sharing your experience! We’re glad the After-sales Service process went smoothly, and we could arrange the replacement for you without complications. We always aim to deliver straightforward support to all customers. Thank you for your trust and support.

G
Greg Belina · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

不错的产品

SUPCASE 回复2026-07-23

Thank you very much for your positive comment. We are glad that our product meets your expectations and will keep working to deliver quality gear.

J
Jonathan Jaekle · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

保修更换简单快捷

SUPCASE 回复2026-07-27

Thank you for your great feedback! We’re pleased to hear your warranty replacement process was smooth and efficient. We always aim to deliver hassle-free support to every customer.

M
Mr. K · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

我对这个产品非常满意……

我对这个产品和我的整体体验非常满意。该产品满足了我的期望,我很欣赏它提供的质量和价值。我会将其推荐给正在寻找可靠产品的其他人。我对我的购买感到 100% 满意。

SUPCASE 回复2026-07-27

We are thrilled to learn you are fully satisfied with both our product and service. It means a great deal that our case lives up to your expectations and delivers great quality and value. We truly appreciate your willingness to recommend us to other shoppers. Thank you sincerely for your trust and support!

J
Jaineesh Joshi · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

强烈推荐

强烈推荐。最好的客户服务和手机壳很坚固。

SUPCASE 回复2026-07-23

Thank you so much for your strong recommendation! We’re delighted to hear you’re satisfied with our attentive customer service and the durable phone case. We will keep working hard to deliver high-quality products and reliable support to all customers.