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SUPCASE

62 条评价

4.862 条评价
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关于 SUPCASE

数据更新
网站
supcase.com
分类
电子与科技
所在地
United States · ALPHARETTA
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(2/2 条)
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SUPCASE靠谱吗?

SUPCASE(supcase.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

D
Dale · 写过 8 条评价 · 已认证 · 体验于 2026-07-16 ·

磁性钱包套

我已经从 Super Case 订购了手机壳,它们非常棒,我刚刚为我的 Z Fold 5 订购了一个磁性钱包式保护壳,它非常适合我的手机,非常适合存放我需要的卡片,而且无论我走到哪里,它总是伴随着我,因为它是我的手机......感谢钱包的 Super Case 团队,我们很快就会订购一个更好的磁性钱包......!

SUPCASE 回复2026-07-22

We’re absolutely thrilled to know you love our phone cases! It’s wonderful to hear the magnetic wallet case for your Z Fold5 fits perfectly, securely stores your essential cards, and conveniently stays attached to your device wherever you head. We truly appreciate your support, and we can’t wait to welcome your next order for our upgraded magnetic wallet soon.

L
Larry S · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

卓越的客户服务和支持

我在三星 S23 Ultra 的 Unicorn Beetle 手机壳上使用了大约一年后,屏幕保护框架破裂了。幸运的是,我已经注册了两年保修期。我通过电子邮件提交了保修索赔和购买证明,并收到了一个全新的箱子。现在这就是出色的客户服务和支持! 这是我的第三个 Unicorn Beetle 手机壳,它们都非常坚固,并为您的手机提供了很好的保护。每当我拿到新手机时,这都是我第一次购买。

SUPCASE 回复2026-07-22

We are delighted that your warranty request was handled smoothly, and we were glad to offer support to resolve your issue with your Samsung S23 Ultra case. It means a lot to know our warranty service lived up to your expectations. We are honored that Unicorn Beetle has consistently been your go-to choice for phone protection, and it means so much that you trust our cases to safeguard your device time after time. Our team will keep maintaining high standards for product durability and responsive after-sales support.

l
liz mendoza · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

产品非常耐用,看起来不便宜或脆弱

非常有帮助的客户服务,更换到达时间非常快。

SUPCASE 回复2026-07-22

We’re delighted our support could assist you and happy to hear your replacement arrived swiftly. We always strive to offer efficient service for every customer.

A
Amanda A · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

令人惊叹的客户服务

超级友善、专业,当我的物品损坏时,他们对我非常有帮助,他们立即给我寄了一个新的!我强烈推荐他们的客户支持。

SUPCASE 回复2026-07-22

We truly appreciate your lovely feedback. We are glad that we could offer timely assistance and resolve the issue when your item got damaged. Our team always aims to deliver friendly, professional support to every customer.

R
Reche Andreas · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

可靠且出色的设计!

SUPCASE 回复2026-07-22

We are so thankful for your wonderful compliment. It brings us immense joy that you find our design awesome and reliable. Our team keeps working hard to craft sturdy, practical cases for daily device protection.

Y
YL · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

很棒的服务

很棒的服务。优质的产品。喜欢这个品牌。

SUPCASE 回复2026-07-22

We’re incredibly thankful for your kind words. It makes our whole team proud to earn your trust and affection for our brand. We will keep delivering premium products and thoughtful service moving forward.

R
Randall · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

这些家伙很好对付

这些家伙很好对付。非常好的客户服务

SUPCASE 回复2026-07-23

Thank you so much for your kind compliment! It brings our whole team great joy to know we could deliver a satisfying experience for you. We will keep striving to offer attentive support to every customer. We truly value your trust and support.

J
John · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

喜欢外壳上的功能

喜欢这个箱子上的功能,但是八个月后,箱子开始分离。该公司为他们的产品提供支持,他们给我寄了一个新的替换盒。等着看这个是否能持续更长时间。

SUPCASE 回复2026-07-23

We appreciate you sharing your honest feedback regarding your case. We’re glad we could provide a replacement to resolve the issue for you. We hope your new case delivers long-lasting performance and meets your expectations. Please don’t hesitate to reach out to us if you encounter any further problems. Thank you for being so supportive.

S
Steven Doyle · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

我妻子的独角兽甲虫箱有……

我妻子的独角兽甲虫箱有一个小部件将支架固定到位。我联系了 SUPCASE,他们立即派出了替代品。我的妻子对她的手机相当笨拙,所以我唯一能给她的手机壳是独角兽甲虫。

SUPCASE 回复2026-07-23

We’re happy we were able to sort out the issue with your wife’s Unicorn Beetle case promptly. It truly means a lot that you trust Unicorn Beetle to reliably protect her phone. We’re proud that our rugged cases can handle daily knocks and accidents. We really appreciate your support!

K
Kay Miller · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

我非常感谢你……

我非常感谢您的支持 带皮套的手机壳。 你们都是最棒的。 再次感谢您更换我的皮套。

SUPCASE 回复2026-07-21

We truly appreciate your heartfelt thanks and kind words. It’s our core commitment to fully stand behind every product we provide for our customers, so we’re more than happy to arrange the replacement holster for you without hassle. We cherish your trust deeply and will keep delivering reliable products and considerate after-sales support consistently.

T
Thomas Fitzgerald · 写过 3 条评价 · 已认证 · 体验于 2026-07-14 ·

很棒的客户服务!

我的箱子上的支架有问题,公司很快就发货了一个新的,尽管它刚刚过了一年保修期。我非常感谢您的快速帮助,当然还有慷慨的更换优惠。我对产品和公司很感兴趣。优质的服务和优质的产品!

SUPCASE 回复2026-07-22

We sincerely appreciate your thoughtful feedback. We’re glad we could assist you promptly and arrange the replacement. Your recognition of our products and service means a great deal to our entire team. We always strive to treat every customer fairly and do our best to resolve issues. We are delighted to have earned your trust, and we will keep delivering reliable phone protection and thoughtful support in the future.

C
Carlos E. Salazar · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

优秀的售后服务和支持

SUPCASE 回复2026-07-21

We are incredibly grateful for your kind compliment on our after-sales service. It warms our whole team to know our support could bring you a smooth and reassuring experience, and we will keep putting every customer’s needs first to deliver reliable assistance all the time.

F
Flamingo · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

漂亮的案例和优质的客户服务

很好的案例和很棒的客户服务!我最初订购了错误的箱子,他们帮我找到了正确的箱子。

SUPCASE 回复2026-07-21

We’re thrilled to hear you love the case and our support service! It was our pleasure to assist you in swapping for the correct model after your initial wrong order, and we’re glad we could resolve this smoothly for you. We’ll keep offering attentive support and quality products to meet every customer’s needs.

B
Brad P. · 写过 3 条评价 · 已认证 · 体验于 2026-07-07 ·

亚马逊上最好的手机壳。

当我认为我的新手机壳有问题时,我联系了客户服务,他们在几分钟内帮助了我,他们告诉我该怎么做,而且手机壳非常适合。每个人的友善给我留下了深刻的印象,并确保我感到满意和快乐。我一直告诉我所有的朋友和家人从您那里购买手机壳,他们不会失望的。再次感谢客户服务团队中的每个人,从现在起你们让我们成为了客户。

SUPCASE 回复2026-07-22

Your wonderful feedback truly touches us. It makes our whole customer service team happy to know we could quickly resolve your concerns and help you get the cases fitted properly. We really appreciate you recommending our products to your family and friends. Your trust and loyalty mean everything to us. We will continue to deliver friendly, efficient support and high-quality protective cases to live up to your expectations for a long time to come.

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Daddoopaul · 写过 6 条评价 · 已认证 · 体验于 2026-07-01 ·

我给 Supcase Unicorn Beetle Pro 4 星

我给 Supcase 4 星只是因为他们的 Unicorn Beetle Pro 的皮带夹是该保护套的弱点。皮带夹顶部夹子断裂。当手机未夹入时,它可能会卡在车内的安全带固定器上,或者在正常使用时可能会破裂。对于其他制造商生产的此类皮带夹来说,这种情况也并不罕见。 然而,如果 Supcase 像他们的竞争对手那样单独销售皮带夹,在我看来,他们将获得该产品的 5 星评价。 就与 Supcase 客户服务的最新互动而言,他们获得了 5 颗星的可靠评价。他们对我履行保修要求的回应非常出色。正如所承诺的那样,他们支持他们的产品。他们的反应快速而准确。不到一周的时间,我就收到了一个替换盒。在当今过度自动化和非人性化反应的今天,这是惊人的。

SUPCASE 回复2026-07-20

We sincerely appreciate your detailed and objective feedback covering both our product and after-sales support. We’re truly glad our after-sales team delivered quick, efficient warranty assistance that fully met your expectations, and we’re happy the replacement set arrived with you in under a week. We have fully recorded your feedback regarding the belt clip’s durability and your suggestion to sell this accessory individually. We will pass these valuable comments directly to our product design team to optimize the structure of this component and explore separate accessory sales options in the future. We understand the inconvenience caused by the fragile clip during daily use and auto travel scenarios, and we will strive to improve this detail to offer a more complete and long-lasting protective set for all users. We greatly value your honest evaluation, and we will keep refining our products while maintaining our responsive, human-centered after-sales service.

E
Erik McClellan · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

Unicorn Beetle Pro 保护壳是……

Unicorn Beetle Pro 手机壳非常出色。 皮套/皮带夹不是。 皮带夹是薄弱环节,经常断裂。 保修过去是“不问任何问题”的完全更换,只需一封电子邮件即可获得支持。 现在,这是一系列电子邮件以及图片和对所发生事件的解释。 经过几天的来回电子邮件发送后,我们会在 4 到 5 个工作日内向您发送一次性更换件,仅更换损坏的部件。 寻找另一个皮套,以防止您的 1200 美元手机掉落。

SUPCASE 回复2026-07-20

We’re truly sorry to hear the holster has brought you such an unpleasant experience. We’ve fully documented your feedback about the durability flaw of the holster and will submit it to our product development team to upgrade its structural quality for better sturdiness in future versions. Our after-sales team has already arranged the accessory replacement for you last week, and we will keep optimizing our warranty process to make every claim simpler and more hassle-free for our customers.

M
Michael Nicholas Spanos · 写过 6 条评价 · 已认证 · 体验于 2026-07-06 ·

优质的产品并忠实于他们的……

优质产品并忠实于其保修。从更昂贵的品牌转向 Supcase。

SUPCASE 回复2026-07-20

We’re absolutely thrilled that our solid product quality and trustworthy warranty service have gained your full recognition. We always put product durability and reliable after-sales support as our top priorities to bring every customer a worry-free user experience, and we really cherish your affirmation of our brand.

J
Jay · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

优秀的产品和优秀的…

优质的产品和优质的客户服务。我会继续使用 Sucase 产品。

SUPCASE 回复2026-07-20

We’re incredibly thankful for your heartfelt recognition of our products and after-sales support. It means so much to us that you plan to stick with SUPCASE going forward. Our team will keep delivering dependable items and thoughtful service to live up to your lasting trust.

y
yogesh bansod · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

对我的出色的客户支持...

出色的客户支持给我的体验值得购买!

SUPCASE 回复2026-07-20

We are overjoyed to hear that you’ve had such a fantastic experience with our after-sales service. It means the world to us that our attentive support has made you confident in choosing our products. Our team will keep delivering thoughtful and efficient support to live up to your great compliment and satisfy every customer’s needs.

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Phil S. · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

出色的客户服务

当我试图去除保护膜时不小心弄裂了前屏幕保护膜时,客户服务非常棒。

SUPCASE 回复2026-07-21

We’re glad our customer service team was able to sort out your issue with the cracked front screen protector smoothly after the film removal incident. It’s always our priority to deliver friendly and effective support whenever our customers run into small mishaps with their cases.